Displays2Go

Worst company. No customer service. They "misplaced" our order we paid for (twice), ignored our ETA requests, tried to re-bill behind our back, and 3 weeks later our event is nearly here and they still haven't even started. No apologies, no attempt to make up, not even ownership on the huge fail. DO NOT ORDER with these guys if you have a deadline or care about your presentation. There are better companies out there who actually care about their customers, their reputations and providing an actual service.

As a professional business consultant, I am working with plenty of vendors. Therefore, I need to say I am more than drastically disappointed in Displays2Go they not only provide 0% customer service past their '90-Day-Policy' but also don't have quality products. The unit we bought in March broke in October, in the attempt to use it for the 4th time only. That is sheer unacceptable. If a company cannot provide quality products, they should at least provide quality service to offset that issue, or provide quality products in the first place to be able to put less focus on customer service. However, being deficient in both is not a great user experience and I will never again recommend any Start-Up to use this vendor.

My recommendation: Find a better company!

Ordered one sandwich board easel sign on 7/6/21 and shipping tracker still showing it will ship four days after graphics are approved. I know I'm never going to see it and the two August events, for which I ordered it, have passed. There is no answer to email, call or chat for help. Do not order from this outfit. I should have been smarter. Out $134. Ugh.

I own Muller Insurance, Established in 1906 in Hoboken, NJ. We are a family-owned and operated business and are licensed in 30 different states. I have to say that dealing with Susanne Aubrey was a pleasure. She was really helpful after we received an order that was missing a part. Without Susanne, the Display2Go would not be proudly displaying my office advertising signs. Thank you Susanne so much! I highly recommend this company! Sincerely, Roger J. Muller, Jr.

I ordered an display, they never told me ahead of time I would have to book an appointment ahead for the freight company. I checked the delivery tracking information on the daily, to be said delivered to my address. The tracking information is incorrect, I called the tracking company they use and they said someone at the business signed off on it. They took back the item and then never sent me a receipt of my refund to top it off, and then finding out they didn't refund me my shipping cost for a mistake that was not my fault. I was even willing to reorder the same display! Screwed me out of 250$$$$.

Absolute worst service. I spent close $200 and was going to order more, thankful I didnt. I had a hard time communicating with them, the live chat wasn't friendly, I finally had a rep email me with no solution, then of all things when I wasn't happy with the product and the mistake they made (they told me a sign would be acrylic but it came in foam core... they didn't offer to problem solve. Customer service is NOT a priority so purchase at your own risk!

I spent $800 on this display case on Nov 20th 2018. When I received it, I did not put in operation until 3 months later. So in 2 months time, the motor burned out and will not work. I called display2go to get help and they said they will not do anything to help. They do not warranty their product or even stand behind it. The customer service on the phone didn't even care which tells me this has happened more than once.
BUYER BEWARE - This company will not warranty or help you in any way. They do not care about their products or their customers.

I ordered a few display racks for greeting cards. I really liked the display racks AND the fast shipping. Then I noticed there was a problem with one of them. After I did a very UNprofessional 'repair' (which looked stupid & UNprofessional) I filled out a survey they sent out. Who wouldve thought it was actually going to be read?!?! Shortly afterwards I was contacted and the problem was taken care of! They were on it so quickly! Im impressed with them & wouldnt hesitate to do business with them again!

I've tried more than 5 times to try and get replacement parts, or even information on where to buy replacement parts for this company's tv stands. They state that they don't manufacture their equipment, so they don't offer replacement parts. When I asked if they could tell me the manufacturer so I could attempt to contact them for replacement parts, I was told "it's somewhere overseas"

If all you want is a one time purchase then go right ahead. If something ever breaks or goes missing, you might as well throw away the whole display, because displays2go won't lift a finger to help.

This is a terrific company and website. They have every imaginable display for brochures and so much more. They offer pretty much the lowest pricing I've found and give great customer service.

If you need displays for business, community group functions or just about anything else, I highly recommend this website and company. I have been purchasing from them for over 2 years now (sometimes in very large quantities) and have had 100% satisfaction.

I ordered 4 monitor stands (approximately $3000, three thousand dollars) which i was assured would be delivered within six days. I ultimately received the shipment 6 weeks later. The quality of the manufacturing was far below what I would have expected, the fitment and hardware was amateurish, and when I called to purchase replacement hardware for a failed component I was told that they don't sell any replacement hardware for their equipment (even though they are apparently the manufacturer of everything they sell).

Do not do business with these people.

We bought a revolving magazine display rack from them. It was the best price I could find and very reasonable. It was beautiful and worked great. After some time the base broke. We really loaded it down with mags and when it's tilted for moving you have to be careful. I called them and not only are they going to replace the base even thought there is no warranty, but they are doing it free and paying for the shipping! They are my company from now on.

Ordered a $4000 display for our office and the unit came in damaged. I had to pay someone to bring it into our building, unwrap it, and set it up. Of course the unit was damaged. Called customer service and they offered me $350 to make my own repairs. That was laughable, the repair quote from a local company was $900. So we opted for having them send a new one. They charged me an additional $295 to have someone bring it into the building, unwrap it and install. Of course I paid for this the first time, for the damaged unit. I had to pay for it again, even though the shipping company damaged it.

But the best part is that the shipping company did not unwrap it or install it, and this unit is also damaged. It's like doing business with dumb and dumber. Their service sucks, and their choice of shippers is greatly suspect.

Someone from management was supposed to call me yesterday to handle this debacle, but needless to say no one ever bothered to call me. I'm guessing they are a big company and just don't care about customer service.

Extremely unhappy customer. I would not do business with them if I were you.

The name of my company is Milestone Recovery, just in case you don't think I'm a real review.

Our fire department spent a lot of money to purchase a podium from this company. Total disappointment! Terrible workmanship, damaged product, and no replacement. Do not purchase from this place.

Buyers beware: Here is their return Policy! We ordered two sidewalk signs that only last through two events. When I complained this is what they replied: This is our return Policy, let us know whether you still want to return them...
Returns on stock items are accepted within 30 days of delivery.
All returns are subject to a 20% inspection, re-boxing and re-stocking fee.
All returned items must be repacked and returned in their original packaging for protection.
The customer is responsible for any damage that occurs during return shipment. Packages being returned should be insured by you for your protection.
Returned merchandise that is damaged upon receipt will not be credited.
Customers are responsible for the initial shipping cost and all return shipping costs. No credits are issued on shipping costs.