I spent $800 on this display case on Nov 20th 2018. When I received it, I did not put in operation until 3 months later. So in 2 months time, the motor burned out and will not work. I called display2go to get help and they said they will not do anything to help. They do not warranty their product or even stand behind it. The customer service on the phone didn't even care which tells me this has happened more than once.
BUYER BEWARE - This company will not warranty or help you in any way. They do not care about their products or their customers.
Jimmy, we are truly sorry to hear that you have had this experience. We can assure you that we do care very much that you're satisfied with your purchase and would like the chance to make this right for you. We have alerted our customer care manager to this issue. Please expect a follow-up call or email to help further assist you with this. Thank you for bringing this to our attention. We're confident we can turn it around for you.