I ordered an display, they never told me ahead of time I would have to book an appointment ahead for the freight company. I checked the delivery tracking information on the daily, to be said delivered to my address. The tracking information is incorrect, I called the tracking company they use and they said someone at the business signed off on it. They took back the item and then never sent me a receipt of my refund to top it off, and then finding out they didn't refund me my shipping cost for a mistake that was not my fault. I was even willing to reorder the same display! Screwed me out of 250$$$$.
We're sad to hear that you've had such a tough experience shopping with us, Dhanveer. We would love the chance to try to win back your trust and get this resolved for you. Please send us your order number, phone number, and email address and we will have our customer care team reach out to make this right.