DiscountMugsReviews 344

The quality of my previous order was really bad, however Emily at the Customer Service department was very kind and helpful, so I've decided to place one more order. I hope that this one will be much better.

Since I had a confusing order with special requirements I called the company via their TF number and reached Johanna. She explained the process, took the order, and placed all ten items in system correctly the first time. I have not have received the bags or cups yet, but the whole process has been made very easy by her. Thanks Johanna for your help.

I have been dealing with Johanna for the last 8 years, ordering from pens to mugs. She has always offered the best service and attention to details on our orders. Will continue to order from Johanna.

We ordered mugs to give away as Holiday gifts but two days after placing the order we were told that the mugs we chose were no longer in stock. Johanna reached out and made our order happen, even a little better than before, and made sure that the mugs were shipped in time for the Holidays. THANKS JOHANNA! You're the best!

I ordered Koozies and Cups for an upcoming party. I received an email with a picture of the finished product for me to approve. Ordered, approved, and delivered in a week. They look great. Thanks to Johanna for her follow up emails.

Great customer service! Johanna really went above and beyond to get my order to me on time!

Unbelievable customer service. Johanna Rodriguez in Inventory was absolutely phenomenal in ensuring that we received our orders in timely fashion and with appropriate personalization. The thing that was most refreshing was their very prompt responsiveness so that you never felt that you were out there on your own. Would definitely utilize their services again.

Fred (Philly, PA)

I purchased some material for a wedding from Daniel Aguiar and he was the absolute best person over the phone. I was hesitant to place the order because I never heard of this company before, but after receiving my order, I will always go to Discount Mugs when I need promotional event material. Thank you very much, he should get a fat raise!

I shopped for wedding favors for weeks & finally found this site. SO HAPPY with the price & quality!

Ashley was awesome to work with and provided excellent customer service.

I PLACED 2 ORDERS FOR PENS THAT CAME OUT GREAT. THE ARTISTS WERE OF GREAT HELP WHEN DESIGNING THEM TO MAKE SURE I WAS HAPPY WITH THE END RESULT.

Started my Christmas shopping early & Discount mugs has great product! They were so helpful & perfessional! I'm so happy i found their site! Check it out, u won't regret it!

Service was amazing product was even better. Cant wait to order for Christmas! Most recommended!

Samantha was very helpful with my order. She went above and beyond to make sure that my order was what I wanted.

I love Discount mugs! Their products are awesome & they have so many options. I purchased party favors for my little sisters wedding & everyone loved them! I will definately be ordering again! TY

Ms. Salvat was wonderful to work with. She understood my urgency and handled the task with ease. She is one of the resons I keep coming back to Discount Mugs!

This company always works with me to create the product I'm looking for, and the customer service is excellent. Samantha Lo has helped me place many orders with this company and is always courteous and willing to go above and beyond to meet my requests. The products always arrive either on or before my requested delivery date, and they always look professionally done.

Did my research and found discountmugs.com does have the lowest prices on the internet!

I bought some mugs, pens, bags for our corporate event and for a trade show. Ordered well in advance. Amazing prices. It was at least 25% cheaper than some other sites. Our logo was well done and the products were study. Pretty happy about buying from them. Will continue to order from them for our corporate events.