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DiscountMags

Overview

DiscountMags has a rating of 4.6 stars from 275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DiscountMags most frequently mention customer service, great prices and magazine subscriptions. DiscountMags ranks 1st among Magazines sites.

service
13
value
9
shipping
9
returns
4
quality
6
This company responds to reviews on average within 3 days

Instant Feedback

168 reviews
How would you rate DiscountMags?
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Florida
1 review
0 helpful votes
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I'm so happy
February 10, 2024

I've been a customer with Discount Mags (DM), for close to 15 years. I only use DM for all my subscriptions, and there are many. If I have an issue they take care of it. DM is not local, for me, but that doesn't prevent them from rectifying the issue at hand.

Date of experience: February 10, 2024
Kuwait
1 review
0 helpful votes
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US magazine experience
March 3, 2025

I sent some years ago a yearly subscription to my sister (Carolina, address attached) and she received copies on time. She is very satisfied with the promptness of each scheduled delivery. Much thanks.

Date of experience: January 20, 2021
California
1 review
5 helpful votes
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Beware!
June 30, 2020

I tried to extend an existing subscription for a weekly magazine 2 weeks before it expired. Easy, right? No--they treated it as a NEW subscription, which takes 8-12 weeks to start. So I'm missing 10 weeks of my magazine with no recourse. And if the sub doesn't resume after 12 weeks, fat chance getting a refund. Won't be using this service any longer.

Date of experience: June 30, 2020
Pennsylvania
2 reviews
8 helpful votes
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Once again, Ive had an issue with a magazine subscription. The publisher's fault (which they all have been), but the customer service rep from Discount Mags took care of it quickly and to my satisfaction. Plus, especially with their sales, they have the best prices on most magazines that they offer. Very pleased, wish all companies were this easy to deal with!

Date of experience: April 26, 2020
Texas
1 review
3 helpful votes
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I usually check out several "discount" online services when ordering magazines, including DiscountMags. I've often found their prices to be the lowest and their service always top-notch. As well, when I've had problems with publisher fulfillment (i. E., not getting my subscription), DiscountMags' customer service has always looked into the problem promptly and resolved it satisfactorily. Highly recommended!

Date of experience: October 2, 2020
Florida
1 review
0 helpful votes
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Satisfactory
September 5, 2021

Site is pretty easy to navigate and i like the payment options. Magazines are usually on time but when they're not, i've found that due to USPS putting a magazine in my neighbors inbox. Neighbors are usually kind enough to let me know. Overall pretty good service.

Date of experience: September 3, 2021
Michigan
1 review
0 helpful votes
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Terrible customer service
February 26, 2024

In August of 2023 I requested an address change with discount magazine for national geographic for kids. This was for my grandson. I have received several emails regarding the delay but as of February of 2024 my grandson has still not received the magazine at the new address. What can be so hard about an address change. My next choice is to cancel the subscription and start a brand new one. I think they should be able to handle that. I don't understand the confusion, it's never been this difficult before.

DiscountMags attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 8, 2024
Illinois
1 review
0 helpful votes
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Disappointed with purchase
February 10, 2024

I didn't see where this magazine was to be viewed online instead of being sent in a physical manner. My mom is 86 and I got it for her for Christmas and she will only read a physical copy, not digital.

Date of experience: February 10, 2024
Kentucky
1 review
0 helpful votes
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We will see.
February 10, 2024

So far so good.! Had this mag purchased through dis. Mag before. Was thing he horrible. Content was great. I only received about 2/3 of the mags. Got tired of Calling father was dying.he didn't realize what day it was, so it became easier. But please get this delivered. I bought it from my husband and he is not dying! Delivery sucked!

Date of experience: February 10, 2024
Illinois
1 review
0 helpful votes
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Great gift for hard to buy for family members
February 9, 2024

Ordered two subscriptions to US magazine for my grandmother's for their Christmas present. They both were so excited to get a magazine delivered every week. Great price and gives them something to look forward too!

Date of experience: February 9, 2024
Texas
1 review
1 helpful vote
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Wait is way too long
December 20, 2023

I ordered my magazine over 2 months ago and it is still processing. I feel like the discount just isn't worth that long of a wait. Yet my email gets flooded with offers every day. Why would I purchase anything else when the wait for the one is taking so long? I wont be purchasing anything else from them and will delete my account once my subscription is over

DiscountMags attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 25, 2023
Colorado
4 reviews
183 helpful votes
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Discount Mags does not honor their commitment to their customers who purchase magazine subscriptions through them. Upon notifying them immediately from the beginning of the subscription that the issues were not being received, they tell you they will contact the publisher. Of course the publisher isn't going to admit fault. Discount Mags has refused to refund my money upon my request. Meanwhile, I paid them up front for a subscription that I'm not receiving. DO NOT USE THEM. The small amount of money saved by going through this company for any magazine subscription is ultimately a waste of money and time trying to get issues resolved.

Date of experience: January 24, 2017
Colorado
1 review
3 helpful votes
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Excellent company
October 2, 2020

Hello,

I've been shopping at Discountmags for a few years and never had any issues with my orders. I ordered a magazine for my mother for her birthday and it never arrived, I was so disappointed. I contacted the company and I received a response within hours asking for further details, I gave the customer care rep (Alexis) more info. She was so professional and quick to respond, I was amazed. She handled my situation immediately and followed up like she said she would. Excellent customer service is rare these days, Alexis is a rockstar and I hope she receives further recognition by Discountmags. I'm happy to be a long term customer. I would highly recommend this company.

Date of experience: October 1, 2020
Florida
1 review
0 helpful votes
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Christmas Jubilee!
February 9, 2024

Got 3 different magazine subscriptions for my 3 different sisters, all in one stop from my desk, no lines, no crowds, no traffic! Santa could only do better than that! DiscountMags is where it is at! Awesome!

Date of experience: February 9, 2024
Texas
1 review
1 helpful vote
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DiscountMags price
February 10, 2024

DiscountMags has consistently put out magazine's for a very good price and ones that are very popular I have compared with other companies and this one is always the better buy. They just outrank all offers by far I couldn't afford to give so many magazine gifts without there prices and I'm always looking for the best magazines and believe me I have looked.

Date of experience: February 10, 2024
Minnesota
1 review
1 helpful vote
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Getting on the mailing list is the secret to getting some outrageously good subscription offers, not to mention the every day offers that are usually well below most other subscription prices. Always prompt and reliable service.

Date of experience: November 6, 2020
California
1 review
0 helpful votes
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Easy to Use
February 10, 2024

It was easy to search the magazines that were appropriate for the age of my grandchild. The sample pages and description was helpful. Information on when to expect delivery of the first issue was great to set expectations.

Date of experience: February 10, 2024
Michigan
1 review
0 helpful votes
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Discount Magazine is my go-to source for magazines. They will match any price you find. I received a great offer from Kiplinger's but needed gift subscription renewals. I called Kiplinger twice and was required to leave a message for a callback. Never got the callback, so I contacted Discount Mag. And got it handled at the lower offer. My contact at DM. Was Alyssa who stayed with my order until it was fulfilled. On other occasions, DM already had the best price for me.

Date of experience: November 10, 2020
Andrew K. DiscountMags Rep
over a year old

We aim to please! Thank you for the kind words.

California
1 review
0 helpful votes
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Great Customer Service
November 18, 2020

Received great customer service from customer service representative Naomi. I sent a question and concern and received a reply from her early the next day with the information I requested. She then took care of changes I needed for my account right away. It was much appreciated!

Date of experience: November 17, 2020
Australia
1 review
1 helpful vote
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Love this site.
January 15, 2024

I use this site to get the occasional craft magazine that I'm not able to purchase where I live. I like the fact that I can just get a single copy rather than a yearly subscription. The magazine are digital so I get them almost instantly.

Date of experience: January 15, 2024