C V.

ZERO STARS! I rescued a dog that was chipped and registered to 24PetWatch. They make it very difficult to change ownership even when you have a letter from your vet's office confirming this. Often times, pets don't stay with their original owners (unfortunately, mostly due to stupid excuses). 24PetWatch holds you hostage into paying for their "lifetime" membership fee $75 so you can update your information in case you move. They will not update your information after 365 day's if you move to another house, state etc. It's all about money with them. My vet's office was on hold for over 30 minutes trying to reach someone to change and confirm new ownership. No one ever answered the call from 24PetWatch. I have doubts they are available "24 hours" like they claim if you can't reach anyone on the phone. My vet's office said they have never heard of such horrible business practices and making it difficult to update the ownership registration for a micro-chipped pet. They clearly do not care if they have the correct ownership records or invested in updating their ownership registration records in case the pet gets lost. This place sucks!

Discount Mags does not honor their commitment to their customers who purchase magazine subscriptions through them. Upon notifying them immediately from the beginning of the subscription that the issues were not being received, they tell you they will contact the publisher. Of course the publisher isn't going to admit fault. Discount Mags has refused to refund my money upon my request. Meanwhile, I paid them up front for a subscription that I'm not receiving. DO NOT USE THEM. The small amount of money saved by going through this company for any magazine subscription is ultimately a waste of money and time trying to get issues resolved.

The cost of shipping anything from this place is crazy. The standard shipping cost to send a small box should never be $16.95 (USA). Especially, when the boxed item costs only $29.95 and doesn't weight alot. Makes a relatively cheap item cost almost double after the shipping costs.

I expected this service to provide availability and references on the places they refer you to. The rep I was talking to worked out of an office located 75 miles away from the area I was looking. She couldn't possibly have any clue about the referrals she sent me. All I received was a list of facilities that I had already researched on my own. What good are they? Further, I was very specific on my mom's spend down situation and got referrals to private pay facilities that were way over my mom's budget that would ultimately force her to move after 3 months of using up all the rest of her money. It seems to me that they attempt to get you to land in one of these places so they can get a kick-back ($$$). Do your own research and invest in personally visiting the facility. No one cares about your loved one more than you. APFM's only vested interest is getting paid for the referral. Bad business model that isn't in your best interest. VERY DISAPPOINTED AND WOULD NEVER NEVER RECOMMEND A PLACE FOR MOM TO ANYONE!