Direct Liquidation

Be aware of falsely advertised merchandise. They will say it is this, when it is not. I bought phones there that said they were unlocked; after sending these overseas, I found out they weren't unlocked. When I reach out to them, they told unfortunately they can't do anything about because it has passed 90 days. After being told to send them the IMEI numbers to get them unlocked remotely, I was told thereafter they can't because it is over 90 days. Make sure you know what you are getting and try a different liquidation if you want to be guaranteed you are getting rightly advertised merchandise. I will not be ordering from them again.

I have been buying from this company for over 5 years This company presorts all of the "Untested customer returns" Takes the most valuable ones and sells them to the consumer market directly! The same market their customers sell to on ebay, amazon and their own website as VIPOUTLET. They also started selling individual products to consumers on directliquidation.com. They are controlling the customer returns market then liquidating the bullsh*t they can't sell. So if you are a reseller looking to resell the products you purchase form them to the consumer market ie. EBay, Amazon, Etsy, Newegg, Walmart.com then you are competing with the same exact company you are buying from and they are selling for prices way cheaper than you can sell and even make money on. You can't have your cake and eat it too! You either choose to wholesale or resell and you will never achieve the required volume for the Walmart trucks by individually reselling them all. GREEDY will make you fail in the end and that is exactly what is going to happen to you and it's exactly what you deserve.

Ive purchased several pallets from direct liquidation. Didnt have a problem with about 30% of them but have lost big time on a couple. Example: i purchased a "new/shelf pull" pallet valued at $15k, got it home and broke it down and turns out to only be worth almost $5k. $10k shy of what was advertised and their solution was "heres a $500 credit, pay more attention to the manifest next time". So now i do check the manifests very closely. My last 2 pallets were missing the most valuable items which made it hard to make my money back and their response was "the manifests arent 100% accurate, theyre just to give you an idea of whats there". Then they tried bribing me with a 10% off coupon if id lie and leave a good review. They will screw you any chance they get. Definitely not giving them any more money

I have a large flea market business and buy from Direct Liquidation almost weekly, because they have a very large selection of good products at low prices. Even though I've been working with them for some time now, I've rarely had any issues. The few times that I needed to solve any problems, their customer service were very helpful and were able to help me in a very short time. I would recommend Direct Liquidation to anyone working in this business, because they are reliable, cheap, and sell high quality merchandise.

I've been talking backwards and forward with customer service and at one time did this guy ever show that he was not concerned about what I was talking about we always show and ensuring and leaving me in the right direction kudos to you Sebastian

On 6/6/2022. The customer call and resolved the issue. Very thankful for customer service Mr Miguel. Problem number 1: I drove 1 hour 30 minutes and come pick up 4 pallet. But have 3 pallet for pick up. The number 4 is not real and I don't understand why they even put on websites let people buy it while that pallet not available. Problem number 2: I bought a pallet of power washer's. On the description it says it was a returned from store or from a website. This item in the pallet was a display item not for resale. There is no internal parts on the inside of the motor. I tried to explain to Alex at customer service and he said that it is sold as is. And I completely understand that when I bought the pallet these are returned items. But this item is a display item not for resale not a item sold in the store or website. I asked for a refund on the item not the whole pallet because it was a not for resale item. If I'm the description it said that it was a pallet of not for resale items in the pallet I would understand but that was not what the description said. After I talked with Alex and now Also my account block.

This was my first time using Direct Liquidation and Im satisfied. The reason why I decided to do business with them was that I heard they were selling Lowes customer returns and I mainly resell tools and home improvement products. I tried out the Direct Liquidation website and was happy with the products on offer. I decided to bid on a lot, a small one just to give it a try. Everything was fine, except that I let Direct Liquidation take care of delivery and my lot took like two weeks to arrive. Apart from them, everything was fine and I was happy with what I bought. Ill definitely buy more lots from them in the future, but Ill take care of delivery myself.

My overall experience with Direct Liquidation is good, both with the products I've purchased (over 40 pallets) and customer service. Reading through the past reviews from DL customers plus adding my experience, the MSRP is not entirely correct. Please do your homework and check the items on the Manifest by coping the individual items under the title on the manifest and pasting them in your search bar. Doing this will help check the prices from multiple vendors!

Anyone that has used the shipping calculator estimator knows that it's off; my experience is to add $40 to $70 depending on the products being purchased.

There are bugs to work through, that's with all business ventures, but with an excellent customer service on the customer's side those bugs can be worked through; I give DL FIVE stars.