Bought tickets for Liverpool game. Got them 2 days prior the match, time enough to visit the city with no worries.
Was a little nervous as it was my first time booking tickets online but all gone smoothly. Reliable and trustworthy.
We really appreciate your support. Thanks you very much.
Bought one ticket for the 2019 Champions League final 4 weeks before the game, and they canceled the ticket, 2 days before the game, as I was about to board a flight to Madrid.
It's not guaranteed. Don't buy from them!
I bought 3 tickets last year for March 7/8th inter milan match. Due to coronavirus outbreak the season stopped and matches never got played. But instead of refunding me my money on the tickets. They responded with "we dont refund postponed matches". Conning company and had me out of £100 worth of tickets for a match that never played.
DONT USE THIS COMPANY!
I would give them zero stars if I could.
I bought tickets for the Barcelona v Real Madrid match on 26th October. The match was postponed due to the riots before they had sent me the tickets.
They had already said they were unable to deliver the tickets to the UK before I departed to Barcelona (just 2 days before the match) and that I would have to collect them from the hotel that I was staying at.
They will be able to get a full refund on the tickets and sell them for the rearranged match but despite this they say I will get no refund.
Absolutely terrible service, do not buy under any circumstances.
I ordered my tickets through "direct football tickets.com". Customer service was great to make sure that your transaction goes through but when you didn't get your tickets and we tried to call and email them then they didn't contact you back.the game was canceled due to Catalonia protesting in Spain. They postponed the game for two month later in December. We couldn't buy flight tickets and we couldn't take off from work. We asked them to send us our tickets so we can resell them to friend or family member. Instead they re-sold our tickets. We never got our tickets not through our email not through mail. We contacted them until hour before game starts they never answered us back. I wish We listened to all the bad reviews about this website before I ordered my tickets.we paid $1500 USD.
After some previous bad experiences I can only say Ive finally found a trustworthy website where I can buy my tickets (great prices as well!). They took away all my concerns at the first call. 5 * specially to Simon!
Just wanted to thank Lia from Customer support department.
Very friendly and always pleased to help. Got the tickets on time. Will book again for our next trip
Mark
Bought some tickets for Barcelona - Madrid last Christmas and everything went as expected. The tickets were waiting for us in the hotel, and we even got upgraded seats. Good experience, recommended.
Thank you very much, your service is fantastic and outstanding and i will recommend everyone who wants to watch a game ill tell them that this site has the best service so once again thank you i really had a great time.
I. Alzuwaid
I bought 5 ticket, the seats wasnt like the resevation, the seperate beetween me and my little kids, the customer service dont answer, and the didnt give a refound acoording to the policy. Stay away. Dont buy
I ordered four tickets in FootballTicket.net. Their service was great enough. They keep me updated all the time by mail and phone call and provided the tickets timely. It was just amazing.
We bought tickets to Valencia game. We paid 360+25 euros. We asked to seat close together and and to be close to the field- we got non!
We waited for ever for the tickets, we had to remind them few times to send us the tickets. When the tickets arrived we saw that they cost only 117 per tickets while we paid 180 per tickets. Not only that, the seats were not together, we each got a seat far away from the other. When we asked them about it, their solution was that we will ask other people to swap seats. Their costumer service is horrible, dont buy from this website!
Bought the tickets only 1 week prior to the event and arrived within 24h to my Fifa tickets app, was a risky move cause I needed the ticket code to get my Hayya card but worked just fine!
The tickets arrived in the mentioned time, great seats and amazing game. Will definitely by from them again.
I ordered two tickets on the same day of the game and were sent out electronically. I think will use them again
They don t respect their own terms and conditions.If anything goes wrong they do not refound orders.
Thank you! Weve received upgraded seats for free for Juventus vs Barcelona so was even better than expected. Everything was perfect.
Orders not 100% guaranteed
Don't deliver on time
No customer service
Definitely not making fans happy
I bouth tickets for the FA CUP FINAL. Overall an excellent service. Tickets arrived on time and I will deffo buy from them again. Highly recommended.
We really enjoyed the game in Barcelona, will definitely buy from you again on our next trip. Good job, keep it up!
Overview
Direct Football Tickets has a rating of 4.1 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. Direct Football Tickets ranks 232nd among Sports Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members