Very pleased with my blankets for my 2 grandsons weddings. They were so excited to get them. Liked the choices.
The book I ordered was very nice. Quality good. A truly great gift for my grandson who loved it. Will be ordering again for my other grand children!
Hello Maureen!
We here are Dinkleboo are ecstatic you and your grandson love our personalized storybooks! We look forward to working with you again, and have a fabulous weekend!
Kind regards,
Jennifer
We have been buying them for years and even if the labels are not good customer service is very helpful and will gladly ship you a good batch.
Good afternoon!
It has been our pleasure to serve you over the years! If you ever have an issue, please make sure to contact us immediately, as we will work with you to make things right! We can be reached at support@dinkleboo.com. From all of us at Dinkleboo, have a wonderful day!
Best regards,
Jennifer
I was very pleased with the personalized books I had made for my grandson! Would highly recommend to everyone!
Hi Jean!
Thank you for the 5-star review! Your words mean a great deal to our small company! Please check your email for new offers, and have a fantastic New Year!
Warm regards,
Jennifer
Bought for grandson and he LoVeS them! Got the hardcover because he's only four. Perfect size and beautiful storylines!
Hello Cindy!
Thank you for your thoughtful comments! Our hardcover books are durable, and will last for many years. We hope you enjoy reading our wonderful stories with your grandchildren! Thank you, and happy holidays!
Kind regards,
Jennifer
Will be buying more books. My grandson loved his books. They are very well made & price good awesome.
Good afternoon Kimberly!
We can't thank you enough for your continued patronage! We are thrilled your grandson loved his book, and we can't wait to be a part of his continued adventures! Thank you for choosing Dinkleboo, and have a fantastic day!
Kind regards,
Jennifer
My granddaughter loves her new book thats all about her!
I loved that it came in time for Christmas!
Good afternoon Debora!
Thank you for the kind words! We are elated she lover her new book! We look forward to working with you again, and have a fabulous new year!
Best regards,
Jennifer
I thought that the book would have been a little nicer, Iby the time I paid the groupon price plus shipping I tought it was over priced for the quality of book.
Hi Kathy!
Thank you for the 5-star review! Please let me know if you ever need assistance. I can be reached at support@dinkleboo.com attention Jennifer. We appreciate your business, and hope you have a fabulous weekend!
Best regards,
Jennifer
I loved being able to have a book made with my daughter's name. The process was very easy and affordable, and my daughter is absolutely thrilled!
Hello Makayla!
We are thrilled to hear about your experience! Please check your email for our latest offers! It was our pleasure to serve you, and have a great evening!
Best regards,
Jennifer
The website is easy to navigate and the products are exactly what I expected. Will definitely purchase again!
Hello Courtney!
Thank you for commenting on the ease of use while using our intuitive website! We look forward to working with you again, and have a wonderful day!
Best regards,
Jennifer
Ordered a personalized canvas bag for my granddaughter for Easter. Arrived just in time and was very cute!
Hi Robin!
Thank you for your review regarding our personalized Easter bags! They have been an enormous hit this year! Be sure to check our site for our Mother's Day items! Thank you for your patronage, and have a fabulous day!
Warm regards,
Jennifer
My grandchildren love getting these books that are personalized to them. I order them for Christmas every year
Hi Bonny!
We agree! Our personalized books make wonderful presents that will last a lifetime! Thank you for being one of our many return customers' and we wish you a wonderful year!
Warm regards,
Jennifer
I love the books! High quality for a low price. Perfect gifts for my Grandchildren who have everything.
Good afternoon Laura!
We always love to hear how much our customers love their personalized storybooks! We hope your grandchildren enjoy them, and have a wonderful holiday season!
Warm regards,
Jennifer
Dinkleboo has great products at great prices and the shipping time was very timely. Would recommend to anybody.
Hi Cat!
Thank you for the kind words! Please check out Facebook for new and exclusive deals! We look forward to working with you again, and have a great weekend!
Facebook: https://www.facebook.com/dinkleboo/
Kind regards,
Jennifer
Impressed with the picture quality on the blanket I ordered. Shipped quickly. Would definitely recommend for family keepsakes.
Hello Shayla!
Thank you for sharing your experience! Our photo blankets are one of our most cherished products! We thank you for letting us share in your memories! We look forward to working with you in the future! From all of us at Dinkleboo, happy holidays!
Warm regards,
Jennifer
The book came quicker than promised and durable and printed perfectly. LOVE LOVE LOVE this company. Can't wait to order more for the other nieces and nephews
Hello Stephanie!
We can't thank you enough for your glowing review! Dinkleboo strives to produce memories that will last a lifetime, and we are thrilled we were able to help! Please check your email for new and exclusive offers, and we hope you have a wonderful night!
Best regards,
Jennier
I put a label on my son's sunscreen for daycare and when I picked him up on the same day, it had completely faded. I mean it was totally BLANK. I read that they should be waterproof, so I contacted the company and submitted a photo. I was ultimately provided a code for a replacement, but not until the rep told me that the labels "don't last forever." Excuse me? Why would I purchase temporary labels for my child's things? I would suggest everyone reading this to just purchase labels from Mabel's Labels in Canada. They are a bit more pricey, but they hold up VERY well. My son is now 8, and the Mabel's Labels that I put on his things 4 years ago are still in tact and look as good as new. The adhesive is great. (I don't work for the company, I just really love their labels.) I should have known better with these Dinkleboo labels - you get what you pay for. The Dinkleboo labels also don't look as nice as the Mabel's labels. They look like something I could have printed myself. I'm very disappointed in the purchase.
***UPDATE*** 2/19/2016
This update is long overdue. I was contacted by a representative of the company. She was very nice and apologetic about the subpar customer service I received when placing my order. I was given a code to order a replacement for my faded labels. Before speaking with Dinkleboo's rep Jennifer L, I was not going to bother. I'm glad I did. The replacement labels are much better. They have improved the quality, and they sent them out quickly. Thank you for caring enough about me as a customer to make sure that I was satisfied with my purchase. It truly means a lot. For that reason, I'll be a repeat customer. I order labels for my son all the time. I'll change from one star to four stars until I see what the next order is like. Hopefully then I can change to five stars. :)
Hello Analicia -
My apologies for the response given to you by our customer service representative. That is not a response we would be looking for them to give. I would like to research your order and see who it was that assisted you so I can be sure they are handling the customer service inquiries in a professional manner. I will private message you for your order details.
Your experience though does have me completely stumped. I can thankfully say we have not ran across another complaint of this type which I hope means this was an isolated incident.
R&D was ran on the labels for months before their release. I have put them through the dishwasher probably a hundered times now, have cleaned them with degreasing dish soap, used window cleaner on them and then applied sunscreen after reading your post and have not been able to replicate what has occurred with your labels. I can only assess there must have been some type of defect with the label paper on your order and for this I apologize. I do hope you did use your replacement voucher to give the labels a second try.
Please let me know if I can be of any assistance to you.
Thank you
Jennifer L.
The Dinkleboo Team
First time ordering, easy to create! Delivery was fast. Can't wait to give to my daughter at her baby shower... Excellent quality... I love it!
Hello Tammy!
Our personalized products always make wonderful shower gifts! It was our pleasure to serve you and congratulations to your daughter!
Best regards,
Jennifer
The photo blanket turned out even better than expected. Delivery was very fast. My son loved it and is very proud to show it around.
Hi Charlene!
We are elated you love your photo-blanket! We hope your son cherishes it for years to come, and have a wonderful night!
Warm regards,
Jennifer
Very easy to pick and order what books I wanted for my children and was so excited when the books arrived. They are simply beautiful.
Hi LaTasha!
Thank you for the kind comments! If you or your children would like to recommend a story idea, we would love to hear from you! I can be reached at support@dinkleboo.com, attention Jennifer. Thank you for your continued support, and have a fantastic day!
Father's Day items: https://www.dinkleboo.com/us//occasions/fathers-day.html/?sncp=dad_hp
Warm regards,
Jennifer
Overview
Dinkleboo has a rating of 3.7 stars from 921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dinkleboo most frequently mention customer service, great quality and timely manner. Dinkleboo ranks 2nd among Stationery sites.
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Hi Carol!
That sounds like wonderful keepsakes you made for your grandsons! I am sure they will love and cherish them for years to come! We look forward to working with you again, and have a fantastic day!
Kind regards,
Jennifer