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The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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Great quality for lower price. There sre so many options to customize them. I order them for the school year and received the order a day earlier as expected. I believe there are waterproof because I put a label on my sons' water bottles and they are still in place (hand washing only).
I have purchased these for the last 3 years they are amazing! Perfect for school stuff! Labels on clothes, supplies, and more! I will continue to purchase!
Hi Danielle!
Thanks to you and our many returning customers, we are able to offer new label templates for any time of the year! It has been our pleasure to serve you throughout the years, and we hope you and your family have a wonderful evening!
Best regards,
Jennifer
The initial shipping time frame was weeks but it came much earlier! There is nothing better than under promising and over delivering. I am pleased with the quality. The labels stick to plastic folders without a problem.
Hello Christina!
We will always do our best to get your items to you as quickly as possible! If you ever need assistance, please contact us at support@dinkleboo.com. Thank you for your business, and have a great day!
Best regards,
Jennifer
Just wanted to tell you I received my books for my grandson Jeffrey who is 3 months old and today I sat with him and he was just staring at the pictures when I read the book to him... I was really surprised but all the pictures being in bright colors is great and Nanee will continue to read these to him. THEY ARE GREAT BOOKS!
Hi Susanna!
Thank you for your lovely review! We know your grandson will love it for years to come! We look forward to working with you again, and have a fabulous day!
Warm regards,
Jennifer
Both of my kids 3 & 5 absolutely love their books! We got the car one and the fairy one. The fairy book is my favorite but there are a lot of options. It's super unique and I look forward to getting more!
Good evening Alisha!
It's wonderful to hear how much your children love their books! Please check your email for new and exclusive offers, and we hope you have a great night!
Kind regards,
Jennifer
I have ordered several times from Dinkleboo and have never had a bad experience. Ordering and personalizing is quick and easy, and the products are of great quality. I will continue using Dinkleboo for years to come!
Hello Kimberly!
Our returning customers mean a great deal to our company! We can't thank you enough for your continued support, and we hope you have a fantastic day!
Warm regards,
Jennifer
I loved the labels and so did my daughter! Will definitely be back for more. It was very convenient.
Received items b timely fashion and was pleased with product
My granddaughters use the labels for the items they take to daycare
So many uses for all the differing styles of stickers! Great quality and value. Definitely would rebuy them!
Hi Kristen!
We agree! Our labels are good for just about anything! If you have an idea for new templates, please let me know! I can be reached at support@dinkleboo.com, attention Jennifer. Thank you for your patronage, and have a great night!
Best regards,
Jennifer
So excited to have received them early and in time before my kids started school. I happened to wait last minute and stubble across Dinkleboo and decided to give them a try (I usually get them else where.) Pretty much attached a name label on everything I could and random people always asks where I got them. My kids love them and they haven't peeled off and have washed all containers/water bottles a bunch of time. Will definitely order from Dinkleboo again.
HI Gen!
Thank you for the wonderful review! Be sure to check out our Halloween labels, and we hope you have a fantastic holiday season!
Best regards,
Jennifer
My daughter received two books this year and loves them. Now I love ordering these books for all my daughter's friends.
Good evening Cass!
We are ecstatic your daughter loves her book! We have many new Halloween personalized items for the upcoming holiday season! It was our pleasure to serve you, and have a great day!
Kind regards,
Jennifer
The story books that I am able to choose from is wonderful. Smiling to be able to read books that have my great grand daughter's name in them. So easy to place an order and to receive the books quick. It's a win win for me.
Hello Wanda!
It truly thrills us to hear how much your family enjoys our personalized books! Check back often as we are continually releasing new titles! We hope you and your family have a great night!
Warm regards,
Jennifer
Dinkleboo was Fabulous to order from! The labels are very cute and they shipped much quicker than anticipated! My son was thrilled to see his name on all his school items.
Hi Jamie!
Thank you for sharing your fabulous experience! Please check our social media for exclusive deals, and have a wonderful week!
Best regards,
Jennifer
Great experience==great quality books. The order was received in a reasonable amount of time and the books will be wonderful birthday presents for my granddaughters!
Hello Kathy!
Thank you for sharing your experience! If you ever need any assistance, please do not hesitate to contact me! We hope you and your family have a fabulous evening!
Warm regards,
Jennifer
I just received my first order from Dinkleboo. I ordered Xmas books for my little girls. My 4 year old is always asking for books with female leads, and Dinkleboo delivered this for me. I was thrilled at the options to personalize their books, and I can't wait to see their little faces light up at Xmas.
Hello Catherine!
Welcome to the Dinkleboo family! Our personalized books are one of our most popular items! Please check our Facebook for exclusive deals, and have a wonderful night!
Warm regards,
Jennifer
I ordered the book through Groupon. It was easy to order and it came fast. I was very happy with the product
Hello Siti!
Thank you for the kind words! We thank you for your patronage, and hope you have a fabulous evening!
Warm regards,
Jennifer
Fast shipping, great quality and my daughter loves the colors and designs! I will definitely order again from this company
Good evening Viki!
It thrills us to hear about your positive experience! Please check your email for specials offers, and we hope you have a beautiful weekend!
Warm regards,
Jennifer
The website was very easy to go through and easy to order. The hard part was just trying to pick which one I want. Our nieces are loving their books! They are good quality and worth the price.
Hello Tiffany!
Thank you for sharing your positive experience! We thank you for your business, and have a great weekend!
Best regards,
Jennifer
I love the labels, they make labeling school supplies so easy. My sons are age 14, 11, 8, and 7. There was a great variety of labels so my boys were able to pick out which ones they liked. I will be a returning customer and I have already referred family and friends.
Hello Monica!
It's wonderful to hear how much your family enjoys our products! It was our pleasure to serve you, and we hope to see you again!
Kind regards,
Jennifer
My kids love the aestethics of these labels! I love them because they go on easy, and they stay put. Also ordering, and shipping is a breeze.
Hello Shanitha!
Thank you for the 5-star review! Please check your email for our latest offers! It was our pleasure to serve you, and have a fabulous night!
Best regards,
Jennifer
Answer: Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
Answer: Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
Answer: Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
Answer: Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
Answer: Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
Answer: Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
Answer: Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at support@dinkleboo.com or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.
Hello Anna!
Yes, as long as you follow our washing directions, they should last many wash cycles. If you ever have any questions concerning our products, please do not hesitate to contact us at support@dinkleboo.com. We appreciate your continued support, and have a fabulous night!
Kind regards,
Jennifer