I ordered 5 books for my nephews and nieces and omg I'm so happy with them I would 109% recommend this company. Ordered on 17th got today so quick
Semi easy to do, the hardest part was deciding what pictures to use.
What a beautiful gift. My mother in law loved it and we know how hard it is the please them.
Ok I was getting really mad and frustrated that I had YET to receive books I ordered on the 1st of December, but THEY FINALLY CAME IN TODAY! They are adorable! They are exactly what I thought they would be and weren't cheap to me at all! I'm so happy we actually got them just in time since we are opening those gifts tomorrow... So to be honest I was very disappointed with the "shipping time" and lack of response from customer service but the product was perfect! Next time I guess I will order them two months in advance instead of one.
Wow had an amazing experience dealing with LaQuita, very pleasant.
Service 10/10.
Deals 10/10
I have already ordered more books and refereed friends to this amazing website.
Hello Ashika!
Thank you for sharing your experience with Dinkleboo.com! Our customer care representatives will always work with our customers' to make sure they are satisfied! We appreciate your continued patronage, and hope you have a wonderful weekend!
Best regards,
Jennifer
I can't wait to give my great nephew his book when they come next week to visit! He is going to be so happy he is actually at the zoo. Not many books have his name, Grant in the story.
Hi Kim!
It wonderful to hear to your nephew loved his book! We hope to see you again, and have a fantastic day!
Best regards,
Jennifer
This personalized item was delivered quickly. The quality is excellent and the personalization was 100 percent correct, exactly as ordered. I highly recommend.
Hi Ken!
Yes, when producing your personalized item we will print it exactly how it is placed. If you ever have a question regarding your order, please do not hesitate to ask! We can be reached at support@dinkleboo.com. Thank you for your continued support, and have a great weekend!
Warm regards,
Jennifer
I've ordered several books from Dinkleboo, which my grandson just LOVES. They're prompt in their service and everything I've received has been wonderful. I highly recommend Dinkleboo!
Hi Diane!
Thank you for the recommendation to our website! We are absolutely thrilled you and your grandson love your personalized books! If you have an idea for a new story, we would love to hear from you! I can be reached at support@dinkleboo.com attention Jennifer. Thank you for your continued support, and we hope you have a fabulous day!
Back to School Sale: https://www.dinkleboo.com/us/occasions/back-to-school.html/?sncp=web_school
Best regards,
Jennifer
Fast shipping and great products. I ordered 3 different items for my great nephew and he loves them. He is so excited to have his own personalized books.
Hi Holly!
That sounds like quite the bundle of gifts for you great nephew! It thrills us he enjoys his personalized items! From all of us at Dinkleboo, we wish you a safe and joyful holiday season!
Warm regards,
Jennifer
I ordered two personalized books and I am very happy with my experience. The books came on time and they are high quality. Would order from them again.
Hello Miedke!
We always love to hear when we have made a repeat customer! We are thrilled regarding your experience, and can't wait to work with you again! Please check your email for exclusive offers, and have a beautiful day!
Best regards,
Jennifer
This was my first time to purchase these books. I wanted something special for my great niece and nephew. I just absolutely loved them, and ordered 2 more.
Good afternoon Cindy!
Welcome to the Dinkleboo family! We are thrilled to be a part of your family! Please let me know if you ever need assistance, and we wish you a fantastic day!
Name Label Sale: https://www.dinkleboo.com/us/name-labels.html
Warmest regards,
Jennifer
It was very easy to order and they even had courtesy labels that only required the shipping to be paid.
They were sent immediately and came out perfect!
Hi Sheri!
It's great to hear you enjoyed our, "Diary of a Wimpy Kid" labels! We thank you for our patronage, and have a great day!
Kind regards,
Jennifer
Received my name labels and was pleasantly surprised with how fast they come. Quality is great and the price was very good so 5 stars for my experience.
Hello Mimmi!
Thank you very much for sharing your experience. We are please to hear that the service and quality met your expectations!
Sincerely,
Jennifer
Ive now used this service 3 times and the product (photobooks), speed of delivery and level of service has been exceptional each and every time. Thank you Dinkleboo Ill definitely be back!
Hello Mariana!
Thank you for taking the time comment on our fabulous customer service! If you ever have questions during the creation of your personalized photo-book please call as soon as possible, as we can help walk you through your issues. Please let me know if you ever need assistance, and have a beautiful week!
Best regards,
Jennifer
The kids loved having stories with their name in them and the shipping was very fast. I would recommend these to anybody that wants to get a thrill out of their kids
Good afternoon Karla!
We agree! Children love to be a part of their special story! If you have an idea for a new story, we would love to hear from you! I can be reached at support@dinkleboo.com, attention Jennifer. Thank you for choosing Dinkleboo, and have a fantastic night!
Best regards,
Jennifer
I ordered two books for a coworkers children. I was pleasantly surprised at how awesone they turned out and how quickly they got to me. I will definitely be ordering more of these in the future!
Good morning Sarah!
Thank you for the phenomenal review! It’s wonderful to hear of your extremely positive experience with our company! We can’t wait to work with you again!
Warmest regards,
Jennifer
Loved the books I ordered. Like that it wasn't just a sticker with the child's name placed in an open space. Actually looks like it was written for them. Very professional!
Hi Tina!
We appreciate the kind review! Our professional team takes great pride in creating memorable books, you and your loved ones will enjoy for years. Thank you for your continued support, and have a wonderful week!
Best regards,
Jennifer
I ordered 3 items on Dinkleboo all with the same name on the same order. Two were correct, the other with a totally different name. It's not difficult to check - who is doing the quality control at this organisation? This was extremely disappointing as they were items for my grandson's 1st Christmas which can never happen again. The problem is they can't make this right.
They should not advertise for business via major corporations worldwide (I obtained via Amazon) if they cannot handle the volume of orders which I can only assume is the reason for this sloppiness. I have seen many other reviews with the same error. I have sent them an email - let's see the response time. The only reason I have given two stars is only because the other items were correct. Unfortunately this sort of mistake tarnishes the whole process - the personalisation is why I ordered the goods in the first place. If a company trading on a personalised service can't get the personalisation right, the whole thing falls...
Hello Helen -
My sincere apologies for the error on the personalization of one of your Dinkleboo items and we will certainly rectify the situation to your satisfaction. I can assure you it wasn't intentional. On occasion even the best of companies make mistakes. I really feel our production did an amazing job. With over 300K orders that went in and out of our facilities over the holiday, in my review of the posts below I only see one other "true production" complaint. Aside from a few early on website issues it was really the shipping delays with our partner carriers and customer service response delays that took the biggest hit and those are not being taken lightly. As this is not an issue throughout the rest of the year changes will be put in place for the next holiday season.
I am going to send you a private message so I can obtain your order details so I can assist you with the error on your order!
Thank you Helen,
Jennifer
This was an online chat with a difference. Kayla was personable and very patient taking me through the process literally step-by-step.
Would recommend this site!
HI Mags!
Kayla appreciates your kind words! We are elated our fabulous live chat was able to assist you! Thank you for your patronage, and have a wonderful holiday season!
Warm regards,
Jennifer
Books were awesome and actually better than I expected and delivery was very quick. I have recommended dinkleboo to other grandparents. I wish I had done the dedication page but I will on next order.
Good morning Nancy!
We appreciate your feedback! Check our site often for the newest deals! Thank you for recommending our site, and have a wonderful day!
Best regards,
Jennifer
I got these labels for a steal. I thought they may take a while to get to us. We were pleasantly surprised. They came quick and they are so cute! My daughter loves them too!
Hi Kasie!
We are thrilled you enjoy our fabulous labels! We hope to work with you again, and have a great night!
Kind regards,
Jennifer
Overview
Dinkleboo has a rating of 3.7 stars from 920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dinkleboo most frequently mention customer service, great quality and timely manner. Dinkleboo ranks 2nd among Stationery sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Amy,
Thank you for your concern. We do count our shipping days as Monday through Friday, which would equate to 11 shipping days. We do post our cut-off times for Christmas delivery for both our domestic and international customers on our site. I will email you offline for your order details. Thank you, and have a great week.
Kind regards,
Jennifer