Really bad quality book and took forever to ship to Canada.
Also the graphics were from the 80's. I purchased a personalized Christmas book for my niece and I decided that the book was so horrible that I didn't even give it to her!
There are a lot better personalized children books out there online, check out "I see me" instead.
DO NOT PURCHASE FROM DINKLEBOO
Bought a book as a gift for our nephew. It shipped quickly, and arrived at his house a few days later. He has loved reading it. We'll definitely buy others for other nieces and nephews in the future
Hello Carla!
Thank you for shopping with Dinkleboo.com! We love to hear how much your nephew enjoys his book! Be sure to check out our newest title, “From A to Z!” We hope you have a wonderful day!
Warm regards,
Jennifer
I love the 2 books I ordered for my grandson and great nephew. I know they will love them too. It is also fun watching a child read a story that includes them & their family or friends
Hi Susan!
Children love to see their names in their own exciting adventures! We thank you for your continued support and hope you have a fabulous New Year!
Kind regards,
Mark A.
My Grandson will love this book dedicated to him & that he is part of the story.
Such an awesome idea & very well put together.
Loved it & I know he will too
Good afternoon Pamela!
Our dedication page is a wonderful touch to add to any of our personalized storybooks! Please check your email for exclusive offers, and we hope you and your family have a fantastic holiday season!
Best regards,
Jennifer
This is a wonderful purchase these are colorful, interesting stories which include your child's name. I purchased two books and certainly intend to purchase more.
Hello Michelle!
We appreciate your thoughtful review! Check out our newest book, “The Little Red Fire Truck!” This book is a story about your son or daughter being a Little Red Fire Truck who loves to help people! If you have any suggestions for new stories, please contact us at support@dinkleboo.com, attention Jennifer. We hope you continue to enjoy our products, and have a fabulous day!
Warm regards,
Jennifer
Have spent an extraordinary amount of time trying to redeem my groupon. It really shouldn't be this hard. I feel they just want me to give up. Would never use this vendor again.
Hello Patricia -
May I ask what the issue is that you are experience. You are right. The site is typically very easy to navigate through. I'm certain the high volume of visitors is playing a part but I would love to assist you if I am able. I will private message you so we can work through your issue if i receive a response from you.
Thank you!
Jennifer
My son couldn't have been happier for a book from mom and dad. Him being the main character his eyes grew wide with excitement. We loved it! Thanks Dinkleboo and Groupon!
Hello Amanda!
We truly appreciate your fabulous review! Your son's excitement means a great deal to our team! We hope to see you again in the future, and have a wonderful day!
Warmest regards,
Jennifer
Fun experience selecting personal books for my new Great grandson. He's still an infant but loves the colorful pictures. Good quality books and fast delivery.
Hi Shirley!
We appreciate you sharing your experience! Your words mean a great deal to our company! I am sure once your grandson grows up he will love them as well! Be sure to check your email for new deals, and have a wonderful weekend!
Warm regards,
Jennifer
Beautifully written. The pictures are very colorful...
May I suggest some stories for babies.
I am sure my great-nieces and nephews will love them. Ages run from infant to 5 yrs
HI Cecilia!
Thank you for the recommendation! I will make sure to send them to our creative team. Please check our site often as we are continually releasing new and exciting stories! We thank you for your continued business, and we hope you have a wonderful night!
Kind regards,
Jennifer
Christmas Ornaments: https://www.dinkleboo.com/us/occasions/christmas/christmas-ornament.html
Great idea. Maybe these will encourge young ones to read more and put down the video games and tv. I had one from another company years ago for my son. We read it everyday.
Hello Charmaine!
Yes, we agree! Starting them young is the way to go! Our stories are a great way for a children to use their imaginations in exciting new ways! Thank you for choosing Dinkleboo, and have a wonderful week!
Kind regards,
Jennifer
My niece and nephew absolutely loved receiving their custom books! Never saw them so excited to read until now! Who wouldn't want a book with their names in it!? Awesome gift idea.
Good evening Meghan!
It thrills us to hear how much your niece and nephew loved their personalized books! We agree, they make fabulous gifts any time of the year! Thank you for your business, and have a fantastic day!
Best regards,
Jennifer
Bought this for our grandbaby and also found some little red shoes that are nearly the same. She will get both together along with the mention of her best little friend
Hi Sue!
Our "Magic Shoes" story is one of our most popular titles! If you have suggestions for new stories, please email me at support@dinkleboo.com, attention Jennifer. We would love to hear from you! We wish you and your family a fantastic weekend!
Best regards,
Jennifer
Very pleased with the service they have done an amazing job since last year and my son loves it. The colors the variety of choices from images :) definetly coming back.
Hi Yasmin!
Thank you for the 5-star review! We are thrilled your son loves his book, and we hope to see you again! Please let me know if you ever need assistance, and have a fantastic weekend!
Kind regards,
Jennifer
Love this site! Will be ordering often for lil ones birthdays & holidays. I love the personalization options. So many great ways to create some magic for your favorite kiddos.
Hi Stephanie!
We are elated to hear about your experience with Dinkleboo! Giving children a personal momento means a great deal to them and we hope they will cherish it for years to come! It was our pleasure to serve you, and have a fantastic Fourth of July weekend!
Best regards,
Jennifer
Great products at a great price. Always a pleasant experience ordering from them! The Kids feel so special having books with their names in them and custom name labels.
Hi Chevelle!
We agree! Personalized gifts can mean a great deal to our loved ones! Please check out our new Santa letters and have a fantastic day!
Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html
Best regards,
Jennifer
This about the 5th book I have ordered for my family, they are unique and well received. I would highly recommend for any occasion, a special book to treasure.
Good evening Tricia!
The Dinkleboo family greatly appreciates your continued support of our company! Our return customers are the backbone of our company, and we are thrilled we continue to be a part of your family! Please check our site often for new stories, and we hope you have a great day!
Kind regards,
Jennifer
Update: - Hi After seeing the Sitejabber post a rep from Dinkleboo has contacted me via email and said that they have now sorted the order! Cant see why it didn't happen first time round but seems to have been resolved - lets hope the book is safely received
Graham
I attempted to order a book using a Groupon voucher even paid thed delivery charge by PayPal after payment the Dinkleboo site said PayPal had rejected the payment but it's been taken from my account - so my order has not been processed even though I've paid Groupon and PayPal - sent reports to both but no answers - very frustrating! Graham S
Hello Graham,
You are not out your money. From your post I'm not certain what the specific issue was with your order but if we aren't resolving on the backend as I write this, you will most certainly be answered as we have staff working around the clock to answer all of the holiday inquiries. It is just taking a bit longer than our normal response times.
I am happy to assist you immediately though if you are looking for a response from this post.
I am finding that half of the customers are responding back to me which I have successfully assisted even though they may not be updating their posts and half are just posting and not looking again but have most likely been contacted by our customer support department by now.
I will be private messaging you now for your order details.
Thank you!
Jennifer
I've ordered from Dinkleboo for the last 5 years. The personalized name tag stickers are PHENOMENAL for labeling their bookbags, lunchboxes, inside winter boots/gym shoes, etc. The durability is wonderful and they stay stuck as they should.
Hello Christine!
Thank you for being one of our most loyal customers throughout the years! Your dedication to our products has helped us grow year after year! Please be sure to check our site often for new offers, and we hope you have a fantastic week!
Warm regards,
Jennifer
I'm confused as to why when I try to place my order with my groupon code, it won't let me... I'm getting really frustrated. Anyone else have this problem? I really want these books for by kids!
Hi Kaitlyn -
Are you still having issues with your order. If so would you please reach out with a way I can reach you and I will assist you in getting your order through.
Thank you!
Jennifer L
Initially I got along great with this company. I ordered some personalised Christmas Tree decorations and they arrived in good time, were good quality... I was impressed. Then I made the mistake of ordering and second time and even though I waited several months for my order, was promised my order was re-produced as I never received it and was assured time and time again by the company that my order was on it's way to me, I finally got hold of a decent member of staff who admitted my order was never sent. I got a full refund, if you dont include the three months they had my money for for absolutely nothing, but after that when I asked for the complaints addressed I've been flat out ignored! They wont even respond to me now!
I'm glad that I'm not the only one who has been messed around by this company, but at the same time I'm sorry that others have gone through the same terrible experience.
Awful company, will never, ever use again and advise all to stay away from these ignorant liars!
Hello Billie -
I'm very sorry your experience on your second order with us was not of satisfaction. I would like to take a look into what exactly happened and why your reorder was never sent at the time of your inquiry and which of our staff members was assuring you that your order was on it's way when another rep could clearly see that it was not.
Regarding the "complaints addressed", I'm not completely sure if you were asking for a place to lodge your complaints or if you are wanting to know why your complaints weren't addressed to your satisfaction so I'd would be happy to discuss this with you.
I will private message you for your order details and so we can correspond further.
Thank you Billie,
Jennifer L
The Dinkleboo Team
Overview
Dinkleboo has a rating of 3.7 stars from 920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dinkleboo most frequently mention customer service, great quality and timely manner. Dinkleboo ranks 2nd among Stationery sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Chantel,
I am very sorry to hear that you did not like the storybook you purchased. There is an option to preview the book online during the build process. Please provide feedback if you experienced problems with that tool. We do have over 30 book titles to choose from that are all from different writers and graphic artists. We would be happy to help you select another title that you may find more appealing. Shipping into Canada seems to have returned to the standard transit times so it shouldn't take too long to get another title up to you if you like.
Let me know if we can be of assistance to you!
Thank you,
Jennifer