Sitejabber Website Reviews and Complaints
business logo of Diamondere

From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust placed in us while making your purchase. To reiterate our commitment, Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by our accredited gemologists and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
grey star
grey star
grey star
grey star
grey star

Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

746 reviews
Texas
1 review
0 helpful votes
Follow Nova M.
Unfollow Nova M.
Send Message
Share Review
Report Review

Men's wedding ring
August 25, 2024

The whole process was easy and my payment was secure. My ring showed up in a matter of days after ordering it. Gorgeous ring.

Date of experience: August 15, 2024
Texas
1 review
0 helpful votes
Follow Israel S.
Unfollow Israel S.
Send Message
Share Review
Report Review

Sef
August 25, 2024

Very pleased with ring and delivery plus great customer service

Date of experience: August 15, 2024
South Carolina
1 review
0 helpful votes
Follow Esther P.
Unfollow Esther P.
Send Message
Share Review
Report Review

Perfect Ring | Otto Black Ring
August 25, 2024

I recently purchased the Otto Blue Topaz Men's Ring in 10k Black Gold for my fiancé. We loved the way it looked and wanted to go with something untraditional. Diamondere was the first recommendation that appeared for a black band ring.

Customer Service: Amazing, very prompt, and answered all our questions. I would highly recommend contacting them for non-digitized pictures of the ring to really get a feel and look for how it will turn out. After our purchase, we suddenly realized that we wanted to see how the ring would look like in person, vs having a computer-generated image.

Delivery: I paid a bit extra for expedited delivery ($45). Customer Service reached out that they couldn't deliver quicker, but refunded the exact amount to me, which was helpful and prompt.

Packaging: The packaging was overall nice. I probably wouldn't say anything over the top/fancy looking, there was a red box, and inside, a smaller box containing the ring.

Ring itself: We've had the ring for about a week now, and we are in love with it. The Otto Black ring fits perfectly and my husband has had a lot of compliments already on the way it looks. Gems are also very pretty on the ring itself.

Overall, I'd give 8.5,9/10 experience.

Date of experience: August 15, 2024
Florida
1 review
0 helpful votes
Follow Otis C.
Unfollow Otis C.
Send Message
Share Review
Report Review

Engagement ring
August 25, 2024

Couldn't have asked for a better product. Diamondere has exceeded all expectation and will be recommended in the future.

Date of experience: August 15, 2024
New York
1 review
0 helpful votes
Follow Jasmine P.
Unfollow Jasmine P.
Send Message
Share Review
Report Review

Amazing
August 24, 2024

There was a slight delay with my ring, but knowing how it came out- i wouldn't have minded waiting longer for it to be delivered. It came out so much better than how i saw it previewed through the website. My girlfriend was in tears when i gave my ring to her. Such an amazing feeling. Thank you guys.

Date of experience: August 14, 2024
Colorado
1 review
0 helpful votes
Follow Alleigh D.
Unfollow Alleigh D.
Send Message
Share Review
Report Review

Good
August 24, 2024

Everything went smoothly with my order. The diamond I chose was already going towards another order so they reached out to me to easily pick a new one for no extra charge. I still got my ring within the original delivery time. My only not great thing is how thick the band is, I've never seen one that thick before and didn't know I needed to check the dimensions of the band. I took the tag off and will just get a new one later. For the price, it's great and I'm happy with it.

Date of experience: August 14, 2024
Minnesota
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Send Message
Share Review
Report Review

Beautiful! Totally satisfied!
August 24, 2024

The ring I purchased for my fiancé is so beautiful! We also made a special request with regard to engraving, and they came through for us. This is our second purchase from Diamondere and we have been so pleased with their service, quality, and attention to detail. We are recommending Diamondere to all our friends now!

Date of experience: August 14, 2024
New Hampshire
1 review
0 helpful votes
Follow Tad S.
Unfollow Tad S.
Send Message
Share Review
Report Review

Opal ring
August 24, 2024

Ordered an opal ring and it was just what I wanted. Delivered on time.

Date of experience: August 14, 2024
Arizona
1 review
0 helpful votes
Follow Matthew A.
Unfollow Matthew A.
Send Message
Share Review
Report Review

Perfect 10 Year anniversary gift
August 24, 2024

Bought my wife a new ring for our 10 year anniversary. The diamond I had selected got sold so Diamondere gave me a free upgrade on a better quality diamond. Happy wife, happy life!

Date of experience: August 14, 2024
Tennessee
1 review
0 helpful votes
Follow Charity R.
Unfollow Charity R.
Send Message
Share Review
Report Review

Perfect in every way
August 24, 2024

Ordering from Diamondere was such a pleasant experience. Even when I needed to make some major changes to the ring, they were so patient and helpful and the end result is exactly what I envisioned!

Date of experience: August 14, 2024
Virginia
1 review
0 helpful votes
Follow Alexis D.
Unfollow Alexis D.
Send Message
Share Review
Report Review

Perfect!
August 24, 2024

I received an email asking for purpose of my order and confirming the details (size & engraving). This added touch, I enjoyed. The ring arrived and was exactly what I wanted. Thank you!

Date of experience: August 14, 2024
Ohio
1 review
0 helpful votes
Follow alexander W.
Unfollow alexander W.
Send Message
Share Review
Report Review

Very beautiful but one problem
August 24, 2024

The ordering and customizing was amazing! The reaching out to make sure it was perfect was awesome and very personal. I checked the ring upon arrival then left it in it's box after that. Once I gave it to my now fiancé she had the ring on for less than 24 hours before noticing that one of the small side gems had fallen off. I have reached out and am waiting a response.

Date of experience: August 14, 2024
California
1 review
0 helpful votes
Follow David Y.
Unfollow David Y.
Send Message
Share Review
Report Review

Excellent service and quality!
August 24, 2024

High quality jewelry and excellent service. Recommended 100%

Date of experience: August 14, 2024
New York
1 review
0 helpful votes
Follow Heather M.
Unfollow Heather M.
Send Message
Share Review
Report Review

Great customer service
August 24, 2024

The customer service team was amazing to work with!

Date of experience: August 14, 2024
Canada
1 review
0 helpful votes
Follow Fred V.
Unfollow Fred V.
Send Message
Share Review
Report Review

Exceptional Jewelry Company
August 24, 2024

We have purchased several pieces of jewelry from Dimondère and have found their jewelry to be of excellent quality and their customer service above none. Whether you buy a $10,000 or $200 piece, you are treated the same. We recently had to have a modest nose pin recrafted and they did it at their expense.

Date of experience: August 14, 2024
Connecticut
1 review
0 helpful votes
Follow DONN T.
Unfollow DONN T.
Send Message
Share Review
Report Review

Outstanding
August 23, 2024

Thank you so much for all your time and professionalism, I'm sure our special day will be pure magic!

Date of experience: August 13, 2024
Georgia
1 review
0 helpful votes
Follow Jay R.
Unfollow Jay R.
Send Message
Share Review
Report Review

Beautiful
August 22, 2024

I loved the personalized service and quality of the ring.

Date of experience: August 12, 2024
Georgia
1 review
0 helpful votes
Follow Ryan G.
Unfollow Ryan G.
Send Message
Share Review
Report Review

Good communication, product as described
August 22, 2024

Excellent help from customer service - even though delivery delayed, good communication and received exactly when promised and as expected. Thank you!

Date of experience: August 12, 2024
New York
1 review
0 helpful votes
Follow Ashley R.
Unfollow Ashley R.
Send Message
Share Review
Report Review

Fabulous
August 20, 2024

Personable. Great product would buy again! Stunning

Date of experience: August 10, 2024
Ohio
1 review
0 helpful votes
Follow Philip C.
Unfollow Philip C.
Send Message
Share Review
Report Review

Great design good ring fit
August 19, 2024

The color wasn't as seen on the website. More of a smoke gray color not dark black as shown. Diamonds were wonderful

Date of experience: August 9, 2024