Sitejabber Website Reviews and Complaints
business logo of Diamondere

From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust placed in us while making your purchase. To reiterate our commitment, Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by our accredited gemologists and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
grey star
grey star
grey star
grey star
grey star

Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

746 reviews
Florida
1 review
0 helpful votes
Follow Jennifer G.
Unfollow Jennifer G.
Send Message
Share Review
Report Review

Simple Elegance
December 5, 2024

Beautiful rings, seamless ordering experience, and great customer service.

Date of experience: November 25, 2024
California
1 review
0 helpful votes
Follow Janet P.
Unfollow Janet P.
Send Message
Share Review
Report Review

Great company
December 5, 2024

I just received a beautiful ring I ordered from Diamondere. The communication and quality was superb.

Date of experience: November 25, 2024
Pennsylvania
1 review
0 helpful votes
Follow Tyler G.
Unfollow Tyler G.
Send Message
Share Review
Report Review

Looks good
December 5, 2024

Looks good. Fits good. I got it on time. Thank you I would highly recommend this to someone else.

Date of experience: November 25, 2024
Ohio
1 review
0 helpful votes
Follow Hannah W.
Unfollow Hannah W.
Send Message
Share Review
Report Review

Excellent experience
December 4, 2024

Customer service had very good communication and transparency. The ring was shipped quickly and securely and looks beautiful.

Date of experience: November 24, 2024
Michigan
1 review
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Send Message
Share Review
Report Review

Lifelong customer
December 3, 2024

Without a shadow of a doubt I shall not go anywhere else but Diamondère. My Hicks style ring with my birthstone of Alexandrite amazes me with every glance. Everyone I had the pleasure of talking with has the utmost respect and kindness you could ask for. A special thanks to Diana and Cherie for all of your help and making sure everything was how I wanted my ring to be. If you're ever in doubt of where to go, rest assured they will go beyond your expectations in customer service. Wholeheartedly, thank you all.

Date of experience: November 23, 2024
Mexico
1 review
0 helpful votes
Follow Maloney M.
Unfollow Maloney M.
Send Message
Share Review
Report Review

Okay Ring, might exchange.
December 3, 2024

The ring doesn't look as shiny as the pics and I'm not in love with the color of the diamonds in person. But delivery was on time and free engraving is offered.

Date of experience: November 23, 2024
Florida
1 review
0 helpful votes
Follow Michael P.
Unfollow Michael P.
Send Message
Share Review
Report Review

Great customer service
December 2, 2024

They went out of their way to ensure I received what I was wanting to create.

Date of experience: November 22, 2024
Idaho
1 review
0 helpful votes
Follow Gennese A.
Unfollow Gennese A.
Send Message
Share Review
Report Review

Beautiful
December 2, 2024

The ring is gorgeous and we are very happy, thank you

Date of experience: November 22, 2024
Pennsylvania
1 review
0 helpful votes
Follow Mick R.
Unfollow Mick R.
Send Message
Share Review
Report Review

Awesome
December 2, 2024

They were exactly what we had hoped for. The are beautiful and came ahead of schedule.

Date of experience: November 22, 2024
Texas
1 review
0 helpful votes
Follow Mary Q.
Unfollow Mary Q.
Send Message
Share Review
Report Review

Beautiful
December 2, 2024

It was a perfect fit for my husband and it was so beautiful! We loved it!

Date of experience: November 22, 2024
Missouri
1 review
0 helpful votes
Follow Lethsien H.
Unfollow Lethsien H.
Send Message
Share Review
Report Review

My ring
December 2, 2024

The ring is beautiful. Pure and simple. Thank you!

Date of experience: November 22, 2024
Kansas
1 review
0 helpful votes
Follow Donna M.
Unfollow Donna M.
Send Message
Share Review
Report Review

Great Ring
December 2, 2024

The ring we ordered looks great. We thought he was one size though based on another jeweler but we should have taken into account the MM size. We had to re-order it in a bigger size because this ring cannot be resized due to the design. Overall we like it though!

Date of experience: November 22, 2024
Ohio
1 review
0 helpful votes
Follow Samuel Y.
Unfollow Samuel Y.
Send Message
Share Review
Report Review

Ring
December 2, 2024

It came on time and my wife liked it. The experience was very smooth.

Date of experience: November 22, 2024
North Carolina
1 review
0 helpful votes
Follow Ben H.
Unfollow Ben H.
Send Message
Share Review
Report Review

Diamond ring
December 2, 2024

Very fast ring looks nice, customer service was excellent

Date of experience: November 22, 2024
New York
1 review
0 helpful votes
Follow Ronald V.
Unfollow Ronald V.
Send Message
Share Review
Report Review

Great experience
December 1, 2024

Loved the customization options and the super fast processing…will definitely order from here again.

Date of experience: November 21, 2024
Washington
1 review
0 helpful votes
Follow Katherine A.
Unfollow Katherine A.
Send Message
Share Review
Report Review

Beautiful Piece
December 1, 2024

Beautiful piece! I was able to contact them to get a different gem instead of the one they had listed on the website and it looks beautiful. It is tiny and the chain is really short in my opinion. I do have a wider neck and overall broader top so I'll have to buy an extender for it. Still super gorgeous, and the packaging is great too. Fast shipping.

Date of experience: November 21, 2024
Indiana
1 review
1 helpful vote
Follow Gage M.
Unfollow Gage M.
Send Message
Share Review
Report Review

The ring turned out absolutely fantastic, couldn't be happier with the ring itself. Shipping was kind of a nightmare, though. Had my arrival date pushed back 3 or 4 times. Granted I did get the automatic refund for the expedited shipping option, so at least there was that. Just not too crazy about receiving two separate updates that both "assured me that this is the last leg with no further delays."

Ring: 10/10
Shipping: 6/10

Date of experience: November 21, 2024
Colorado
1 review
0 helpful votes
Follow Jordan L.
Unfollow Jordan L.
Send Message
Share Review
Report Review

Necklace
December 1, 2024

A very easy buying experience. My wife loves her new necklace and it was delivered in a very timely fashion. Would certainly do again!

Date of experience: November 21, 2024
North Carolina
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Send Message
Share Review
Report Review

Excellent service
December 1, 2024

Great service. Fiancée is very happy. The timing from the order to when it was received timed the engagement perfectly. Will get the band here as well.

Date of experience: November 21, 2024
Japan
1 review
0 helpful votes
Follow Zachary M.
Unfollow Zachary M.
Send Message
Share Review
Report Review

Castle Ring
December 1, 2024

The ring came out beautifully. Although there was a slight delay in the process I believe the extra time and care was put into setting the gemstones, that much is clear just by looking at the quality.

Date of experience: November 21, 2024