Sitejabber Website Reviews and Complaints
business logo of Diamondere

From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust placed in us while making your purchase. To reiterate our commitment, Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by our accredited gemologists and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
grey star
grey star
grey star
grey star
grey star

Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

746 reviews
New York
1 review
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Send Message
Share Review
Report Review

Great
January 6, 2025

Loved the rings. Came on time, as ordered and made my proposal magical. Would order again!

Date of experience: December 27, 2024
Oregon
1 review
0 helpful votes
Follow Victoria W.
Unfollow Victoria W.
Send Message
Share Review
Report Review

Perfect Ring
January 6, 2025

I love my ring! It was the first and only one I found that I instantly knew was meant for him. He also loves it and agrees it is perfect for him :)

Date of experience: December 27, 2024
Colorado
1 review
0 helpful votes
Follow Shawn K.
Unfollow Shawn K.
Send Message
Share Review
Report Review

Beautiful Jewelry
January 6, 2025

I purchase a ring (Elizabeth Setting) for my wife for Christmas and she loves it. The ring is beautiful and was customized the way I wanted it. They shipped it in the time frame that was promised and it was received in great shape.
I will definitely purchase from Diamondère again!

Date of experience: December 27, 2024
Connecticut
2 reviews
0 helpful votes
Follow Meg W.
Unfollow Meg W.
Send Message
Share Review
Report Review

Beautiful ring
January 6, 2025

I got a beautiful Topaz band ring and i love it. So beautiful and well made.

Date of experience: December 27, 2024
California
1 review
0 helpful votes
Follow Bron H.
Unfollow Bron H.
Send Message
Share Review
Report Review

Great ring. Easy order.
January 6, 2025

My wife loves her ring. The ordering process was easy and good communication throughout. I would recommend Diamondere if you are looking for on-line jewelry.

Date of experience: December 27, 2024
Arizona
2 reviews
35 helpful votes
Follow Jeffrey L.
Unfollow Jeffrey L.
Send Message
Share Review
Report Review

Beautiful ring
January 6, 2025

An absolutely beautiful ring and my future wife can't stop talking about how much she loves it. Very happy with it.

Date of experience: December 27, 2024
New Jersey
1 review
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Send Message
Share Review
Report Review

It's beautiful
January 6, 2025

Wonderful, thank you
I am very happy with your company and will see you again I'm sure.

Date of experience: December 27, 2024
Illinois
1 review
0 helpful votes
Follow Angelo N.
Unfollow Angelo N.
Send Message
Share Review
Report Review

She absolutely loved it.
January 5, 2025

It was a claddah engagement ring. Every detail was discussed before any action was taken. Would definitely buy here again.

Date of experience: December 26, 2024
Illinois
1 review
0 helpful votes
Follow Ette U.
Unfollow Ette U.
Send Message
Share Review
Report Review

Wedding Band
January 5, 2025

Great quality and timely delivery! They even through in an extra gift for my purchase. Will use them again in the future.

Date of experience: December 26, 2024
Washington
1 review
0 helpful votes
Follow Nilesh P.
Unfollow Nilesh P.
Send Message
Share Review
Report Review

Excellent item and communication
January 5, 2025

Excellent staff and item. My wife loves the custom earrings that was made. Thank you

Date of experience: December 26, 2024
Maine
1 review
0 helpful votes
Follow Joan L.
Unfollow Joan L.
Send Message
Share Review
Report Review

Nice looking ring.
January 5, 2025

My partner likes his ring. I wished the stone looked more like a natural sapphire. But it's pretty for the price.

Date of experience: December 26, 2024
New Mexico
1 review
0 helpful votes
Follow Stefanie C.
Unfollow Stefanie C.
Send Message
Share Review
Report Review

Great experience
January 5, 2025

My experience was excellent. The communication was great! I received update emails every step of the way. The item turned out beautifully! Highly recommended!

Date of experience: December 26, 2024
Florida
1 review
1 helpful vote
Follow John P.
Unfollow John P.
Send Message
Share Review
Report Review

Mixed feelings
January 5, 2025

Would give 3.5 stars if an option. Positives: We received the jewelry very fast after it was shipped In perfect condition and the ring is stunning and better than we even thought. Negatives: The stone placed on the ring was 1.6 carats and we paid for 2. When I initially contacted the site via email after the certificate was posted, I was essentially told that custom jewelry worked this way and that there should be a margin of size difference expected, no offer of a refund for the difference in price initially, despite me asking. It was difficult for me to fathom this and not feel taken advantage of, given the stone was 1.61 carats, not joking,.01 carats bigger than the lower price option. I could not accept this answer and called. The individual i spoke to immediately was helpful and quite shocked i was not either given or offered a prorated refund on the difference in size. Refund happened quickly and I would say i received a satisfactory yet lackluster apology in an email relative to the absolute metaphorical punch in the face when I first contacted. All in all, I would use this site again because their jewelry is phenomenal but i would immediately check the certificate once it's posted and contact via telephone to ensure i was not being taken advantage of, because it's hard to believe this would not have happened if I was not persistent.

Date of experience: December 26, 2024
Missouri
1 review
0 helpful votes
Follow Michael H.
Unfollow Michael H.
Send Message
Share Review
Report Review

Beautiful ring set
January 5, 2025

My fiance loves the claddagh ring set! Great customer service! The presentation was very well done!

Thank you

Date of experience: December 26, 2024
New York
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Send Message
Share Review
Report Review

Hector Ring
January 5, 2025

Great experience! I bought this for my partner for Christmas and was impressed by the quality of the ring.

Date of experience: December 26, 2024
Missouri
1 review
0 helpful votes
Follow Collin L.
Unfollow Collin L.
Send Message
Share Review
Report Review

Gorgeous!
January 5, 2025

My girlfriend absolutely loved her gift! The customer service was excellent and loved the updates they provided along the way.

Date of experience: December 26, 2024
Colorado
1 review
0 helpful votes
Follow SAI S.
Unfollow SAI S.
Send Message
Share Review
Report Review

Quality Work
January 5, 2025

Pretty responsive customer care team and very high quality workmanship. Couldn't be happier with my purchase! Kudos!

Date of experience: December 20, 2024
New York
1 review
0 helpful votes
Follow Bruce S.
Unfollow Bruce S.
Send Message
Share Review
Report Review

Happy Purchase
January 5, 2025

Delivered on time and as described. Great quality!

Date of experience: December 26, 2024
New Jersey
1 review
0 helpful votes
Follow William S.
Unfollow William S.
Send Message
Share Review
Report Review

Great match!
January 5, 2025
Updated review

Wedding band looks amazing next to the engagement ring! Both custom rings and both are beautiful.

Date of experience: December 26, 2024

Easy to work with
June 13, 2024
Previous review

My custom emerald and gold engagement ring looks AMAZING! I gave them a picture and the replicated it beautifully. Service was easy and quick. Hopefully she says YES and we will use this company again!

Date of experience: June 3, 2024
Connecticut
1 review
0 helpful votes
Follow Zackery A.
Unfollow Zackery A.
Send Message
Share Review
Report Review

Absolutely perfect
January 5, 2025

I got my order on time everything is beautiful and my now fiance loves her ring and bearings will absolutely be ordering from them again in the future!

Date of experience: December 26, 2024