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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
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Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

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746 reviews

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Australia
1 review
0 helpful votes
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Australian purchaser
November 3, 2021

This was a swift response from order to delivery and it was beautifully packaged with clear and professional certification details. I'm a little disappointed in the end result though - the ruby, though very lovely, is slightly smaller than advertised and the diamonds barely noticeable. However, it is still a lovely ring - just feel it isn't worth the price I paid for it.

Date of experience: November 3, 2021
Nevada
1 review
0 helpful votes
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Awesome
November 1, 2021

Superb customer service, crafting and delivery was quick, tons of options, and the product arrived in great condition. Would use again

Date of experience: November 1, 2021
Virginia
1 review
0 helpful votes
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Excellent, unique quality rings!
November 1, 2021

Diamondere is wonderfully refreshing to work with.
They reached out to inquire about special order instructions,
Kept me updated thru the order & delivery process.
And most important, provided a high quality non-traditional style wedding rings before their promissed date!

Date of experience: November 1, 2021
Massachusetts
1 review
0 helpful votes
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Engagement ring
November 1, 2021

I appreciated the ability to customize the engagement ring, and when I ordered the wrong size, the staff was able to quickly fix my error when I sent an email. I recommend them.

Date of experience: November 1, 2021
Florida
1 review
0 helpful votes
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Ring order
December 1, 2021

I ordered 3 rings. Cher was awesome to work with and kept me informed along the way. I am only keeping one of the rings, however, a beautiful garnet and diamond ring. The other two rings were about $1200 or so each plus the protection plan I purchased for each of them and unfortunately, the other 2 rings look like cheap rings you'd get at Walmart, even with upgrading all of the rings to the best quality stones they offered on their site. I'll be returning those 2 rings but proudly wear the garnet and ruby!

While the service was great and they arrived within the time frame I hoped, I will stick to going to a jeweler so I can see what the jewelry looks like.

Date of experience: November 1, 2021
North Carolina
1 review
0 helpful votes
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Gem of an Experience Pun Intended
November 1, 2021

Very pleased with my purchase from Diamondere! From the placing of the order to receipt of the shipment, the team at Diamondere have been true Professionals. I could not be more pleased! Thanks for making our 40-year anniversary event even better.

Date of experience: November 1, 2021
Ohio
1 review
0 helpful votes
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Great
November 1, 2021

I got exactly what I ordered, and it arrived exactly when it was supposed to.

Date of experience: November 1, 2021
Wisconsin
1 review
0 helpful votes
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Beautiful rings! Wonderful service
November 1, 2021

Cherie was very responsive and the rings are wonderful! Thank you

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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Ring purchase
November 29, 2021

Slow delivery. Company sent a message I never received probably because it went to my spam mail.

Date of experience: October 30, 2021
Maryland
2 reviews
0 helpful votes
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Personal touch.
October 29, 2021

Upon placing my order, I received an email inviting a dialogue about my purchase - a very nice add to the buying experience. I wondered about some of my choices - wondered if the stone I ordered was big enough - when it arrived it was approximately. 3 carats over what I'd ordered - a welcome discretionary artistic change.

Date of experience: October 29, 2021
New Hampshire
2 reviews
0 helpful votes
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My ring is beautiful, thank you!
October 28, 2021

It was very nice that they actively took care of me at all steps in the process, from order, through crafting, to shipment. In other words, they reached out to me first, and whenever I had a question, they responded within 1-24 hours. This is a VERY trustworthy and thoughtful company. Also, they provided a very complete analysis of the stone, which was important to me and my wife. Nice job! And thank you very much - I was very scared to spend this kind of money online, but you really made me feel comfortable, and you delivered!

Date of experience: October 28, 2021
Colorado
1 review
0 helpful votes
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Amazing end result!
October 28, 2021

I love the jewelry that I ordered. There were many delays but I can't be too mad because of the supply chain crisis America and many parts of the world are currently facing. Thank you for your amazing craftsmanship!

Date of experience: October 28, 2021
Wisconsin
2 reviews
0 helpful votes
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Beautiful Pendant
October 26, 2021

Great customer service, Cherie was very helpful with helping me figure out a solution. I thought the pendant would be larger, and ended up having to return it. But, I will definitely consider them again in the future. And, they really care about the customer!

Date of experience: October 26, 2021
California
2 reviews
0 helpful votes
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Excellent experience
October 25, 2021

Simple ordering, highly responsive customer support, and a lovely product

Date of experience: October 25, 2021
Tennessee
1 review
0 helpful votes
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Amazing quality
October 25, 2021

I bought my fiance a wedding ring & it was so beautiful and the quality was amazing. After placing the order someone even reached out to confirm the ring size, because it could not be resized. That was so wonderful because there was a change that needed to be made to the sizing. Thanks so much for making my fiance so happy!

Date of experience: October 25, 2021
North Carolina
1 review
0 helpful votes
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Fantastic five stars
October 21, 2021

Great experience! In the future I will continue to do business with Diamondere.

Date of experience: October 21, 2021
Wyoming
1 review
0 helpful votes
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Beautiful work!
October 20, 2021

Currently in the process of sending back for resizing but it is beautiful and we are so very excited!

Date of experience: October 20, 2021
Alabama
1 review
0 helpful votes
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Murphy
October 20, 2021

Was very easy to order and ring came very quickly.

Date of experience: October 20, 2021
Texas
1 review
0 helpful votes
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Stunning!
October 18, 2021

I ordered a stunning tanzanite and diamond ring for my anniversary. I worked with Cherie for a possible custom order, but ended up keeping the piece as originally ordered. She was amazing and I am so pleased with the ring! It's difficult to find good quality tanzanite and this ring does not disappoint!

Date of experience: October 18, 2021
Texas
1 review
0 helpful votes
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Garnet Heart
October 18, 2021

This was a wonderful experience. Once my order was placed, I was contacted about the reasoning behind my purchase which made me feel that this company really wanted to do a proper job. I will be using them again for my future jewelry wants and desires.

Date of experience: October 18, 2021