Sitejabber Website Reviews and Complaints
business logo of Diamondere

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
grey star
grey star
grey star
grey star
grey star

Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

746 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow Shawn I.
Unfollow Shawn I.
Send Message
Share Review
Report Review

Nice Ring
November 23, 2021

Very easy to deal with ring is beautiful but the inscription is so small you can't read it at all. Would buy from again

Date of experience: November 23, 2021
Tennessee
1 review
0 helpful votes
Follow Lanoi B.
Unfollow Lanoi B.
Send Message
Share Review
Report Review

Beautiful and unique ring
November 22, 2021

My ring was crafted exactly the way I had pictured! It was both beautiful and unique! Customer service was excellent!

Date of experience: November 22, 2021
Washington
2 reviews
0 helpful votes
Follow Sidney O.
Unfollow Sidney O.
Send Message
Share Review
Report Review

Love it.
November 22, 2021

My big custom designed dimensions for a Platinum ring came out awesome.

Date of experience: November 22, 2021
New York
1 review
0 helpful votes
Follow Darlene D.
Unfollow Darlene D.
Send Message
Share Review
Report Review

Great Experience!
November 18, 2021

I've ordered numerous times never had a problem. And when a change had to be made, it was made with great ease. The staff is very friendly and helpful, would answer any questions asap!

Date of experience: November 18, 2021
Massachusetts
2 reviews
0 helpful votes
Follow Bruce R.
Unfollow Bruce R.
Send Message
Share Review
Report Review

Very helpful and flexible
November 18, 2021

Easy to pick out design and order. Good detail in information provided. Arrived in good packaging.

Date of experience: November 18, 2021
Minnesota
1 review
0 helpful votes
Follow Amanda D.
Unfollow Amanda D.
Send Message
Share Review
Report Review

Wonderful experience!
November 18, 2021

Not only is my engagement ring gorgeous and unique, the customer service was excellent! I highly recommend Diamondere!

Date of experience: November 18, 2021
West Virginia
1 review
0 helpful votes
Follow Shane K.
Unfollow Shane K.
Send Message
Share Review
Report Review

Thumbs up
November 17, 2021

A pleasant experience from beginning to end. Great service and beautiful product.

Date of experience: November 17, 2021
Texas
1 review
0 helpful votes
Follow Diana T.
Unfollow Diana T.
Send Message
Share Review
Report Review

LOVED IT
November 15, 2021

This was an easy, smooth experience. I found a design and submitted it. I got update emails letting me know the status. My husband loves the ring and quality of workmanship. Its beautiful.

Date of experience: November 15, 2021
Texas
1 review
0 helpful votes
Follow Alex A.
Unfollow Alex A.
Send Message
Share Review
Report Review

A Good Experience
November 10, 2021

Great Ring. Lots of customization. Arrived slightly late (2 days), but it didn't impact my personal experience This was more likely a shipping issue and not Diamondere's fault.

Date of experience: November 10, 2021
California
1 review
0 helpful votes
Follow Lisa I.
Unfollow Lisa I.
Send Message
Share Review
Report Review

Great service
November 10, 2021

5 stars! Great service. Wonderful ring and my husband loved it. Would order from you again. LS

Date of experience: November 10, 2021
Washington
1 review
0 helpful votes
Follow Jess W.
Unfollow Jess W.
Send Message
Share Review
Report Review

Gorgeous! I couldn't be more pleased.
November 10, 2021

I ordered a special engagement ring from Diamondere and have been wonderfully pleased with my purchase! They communicated with me, hand-crafted it, and sent it within a reasonable time. I will purchase more jewelry from them in the future! Thank you for a great experience. :)

Date of experience: November 10, 2021
Michigan
1 review
0 helpful votes
Follow Connor R.
Unfollow Connor R.
Send Message
Share Review
Report Review

Superb Ring and Service
November 10, 2021

The ring was perfect and just like how I expected it too look. It came on time and was overall a great experience!

Date of experience: November 10, 2021
Texas
1 review
0 helpful votes
Follow Danielle T.
Unfollow Danielle T.
Send Message
Share Review
Report Review

Highly recommend.
November 10, 2021

Not only is my husband's ring beautiful and well made but worth every penny. I am so impressed with this company I cant say enough. His ring was a little late and Cherie made it more that right. She was very personal and in constant contact with me through the whole process. For anyone who might have second thoughts, don't you won't regret it.

Date of experience: November 10, 2021
Tennessee
1 review
0 helpful votes
Follow Steve U.
Unfollow Steve U.
Send Message
Share Review
Report Review

Engagement ring
November 10, 2021

Great place to buy a ring. Very helpful and what a beautiful ring they designed!

Date of experience: November 10, 2021
Colorado
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Send Message
Share Review
Report Review

What I ordered
November 10, 2021

The ring was exactly as specified and the communication was good.

Date of experience: November 10, 2021
Puerto Rico
1 review
0 helpful votes
Follow Gabriel A.
Unfollow Gabriel A.
Send Message
Share Review
Report Review

Anniversary ring
November 9, 2021

Its just perfect arrived in time and everything went right thanks very much

Date of experience: November 9, 2021
South Carolina
1 review
0 helpful votes
Follow H P.
Unfollow H P.
Send Message
Share Review
Report Review

Gorgeous
November 5, 2021

My fiance & I custom ordered the Mirilla ring & Zayn matching band. It is stunning & came out gorgeous. To be honest, I was nervous about ordering online, but it was so easy and I had a custom design! Cherie was in communication back & forth when needed. The only negative I can say is add an extra week to the estimated date of arrival. But trust me, it's worth that extra week!

Date of experience: November 5, 2021
Florida
1 review
0 helpful votes
Follow michael H.
Unfollow michael H.
Send Message
Share Review
Report Review

Engagement ring..
November 5, 2021

Beautiful ring, it's exactly what I was looking for. It was really easy to order came exactly when promised actually a few days earlier then expected..

Date of experience: November 5, 2021
Canada
1 review
0 helpful votes
Follow Lori H.
Unfollow Lori H.
Send Message
Share Review
Report Review

Amazing ring!
November 4, 2021

Excellent service. When I inquired about a ring shipment I received a personal call.

Date of experience: November 4, 2021
Colorado
1 review
0 helpful votes
Follow Walter D.
Unfollow Walter D.
Send Message
Share Review
Report Review

Greatly appreciated!
November 3, 2021

My boyfriend loved it thank you so much. Great service

Date of experience: November 3, 2021