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From the business
SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...
Diamondere Reviews Summary
Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.
This summary is generated by AI, based on text from customer reviews
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My wife loves the ring but we will most likely exchange the black coating for the white gold band since it's rubbing off quickly.
The experience from start to finish was top-notch. From the on-line shopping to ordering, to delivery expectations- flawless!
I was contacted prior to the initial creation and asked about my personal story behind the purchase! Amazing! Customer engagement at the finest!
Excellent service! The product is amazing! Will be shopping again in the future!
The piece arrive and was exactly what I was hoping for: sleek and stylish, but still subtle. This was my first time ordering from them, and the Diamondere team was wonderful. They addressed my questions in a timely fashion and seemed to genuinely care about the piece arriving before Xmas. I would consider purchasing from them again.
Quality of ring was excellent.
Customer service was 100%. Responded to every email.
Delivery was as promised even during the busy Christmas season.
A mark of a GREAT company is not how they handle the every day situations but how they handle problems. Diamondère is a DIAMOND themselves - the quality is superb but What really makes it is the customer care and how they handle each customer and each piece of jewelry they make. Cherie has been incredible -- She communicates! They let you know what stage your piece is at in production as well as any problems, you may encounter with the piece. Honesty and being UPFRONT is so rare now a days... And the finished product is amazing. I will purchase more jewelry from them... CP. Kazor
Had delayed communication with Cherie due to work but she was awesome, always timely, and extremely professional. Due to some small production issues my ring was not delivered on time, but Cherie compensated me for the express delivery fee. I received the ring and it has exceeded my expectations. I am very excited to present this to my partner.
Beautiful ring, one-day delivery, and helpful staff!
After selecting a ring and placing the order. I was surprised and pleased to receive a personal email asking about the reason for the purchase and for whom it was intended. The ring arrived on time and is even more beautiful than expected. I will definitely be a returning customer.
It's a pretty ring but judging it from the picture I didn't expect it to be so dainty. I have very big hands so dainty rings look even more dainty on me.
This website has an asinine amount of ring options, as well as stone options and metal options that make for a very beautiful custom ring, at an affordable price.
After I ordered, the company reached out to me offering a couple of opinions about the ring I ordered, and helped me understand some options I missed, like a ring engraving as a free option. I was very happy with their customer service.
Most importantly, my now fiancé loves her new ring, and I, too, couldn't be happier.
We had to return another ring from a competitor, the quality was just not as we expected. Then we came across the Diamondere site. Very specific design to what we were looking for. The stones and diamonds look professional and done with attention. Customer service was top notch through the whole experience, timely responses. No hesitation to recommend this shop if you have any concerns about doing this whole thing virtual.
Beautiful ring and excellent customer service. I really like it.
I had a wonderful time playing around with the customization, so many awesome styles to choose from! My now fiancée loves her engagement ring!
Design phase was great as they perfectly patched a photo of run I had several years ago. They let me looks the emerald choices before setting. Great experience overall
Thank you just as described he loved it. Very good quality.
You said it would be beautiful, and the craftsmanship is exactly that.
I was rude, and I'm sorry, the work is impeccable.
Thank you.
Best online customer service I have ever experienced! I ordered matching rings for my mom and me and they are beautiful. Can't wait for another special occasion when I can work with Diamondere again. Special thanks to Cherie!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members