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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...


diamondere.com
Founded in 2012
Newark, CA, United States
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Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

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746 reviews

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New Hampshire
1 review
0 helpful votes
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Great experience
March 10, 2022

This was a great experience from start to finish. The necklace was exactly what I ordered and couldn't have asked for better customer service.

Date of experience: March 10, 2022
Virginia
1 review
0 helpful votes
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Ring Order
March 9, 2022

Ordered a ring from Diamondere. Received on time and ended up needing a band change and resize. Diamondere made the process of changing the band and re-sizing painless. A+ service and customer support!

Date of experience: March 9, 2022
Oregon
1 review
0 helpful votes
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Love my ring!
March 9, 2022

I love my ring! It has so much sparkle and beauty!

Date of experience: March 9, 2022
Missouri
1 review
0 helpful votes
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Didn't like it in person
April 8, 2022

In person looks cheap and ugly and took forever to get. Do not contact me again please.

Date of experience: March 9, 2022
Oklahoma
1 review
0 helpful votes
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As the title says... not much else describes our encounter with the web developers..

Date of experience: March 9, 2022
Missouri
2 reviews
1 helpful vote
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Men's single stud earring
March 3, 2022

Great customer service. High quality amethyst stone. Just what I wanted.

Date of experience: March 3, 2022
Texas
2 reviews
0 helpful votes
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Perfect
March 3, 2022

The whole experience went smoothly, great communication… wife loved

Date of experience: March 3, 2022
Massachusetts
1 review
0 helpful votes
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Satisfied
March 2, 2022

Satisfied. I don't like to write nothing more. Change this if you want people make a review

Date of experience: March 2, 2022
Utah
1 review
0 helpful votes
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Beautiful Rings
March 2, 2022

Very beautiful
Two rings ordered, both arrived together in very nice boxes
Certs of auth included for both
Fortunately we were home, because signature was required for delivery.

Date of experience: March 2, 2022
Texas
1 review
0 helpful votes
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Excellent service
March 2, 2022

Excellent service! My ring is very beautiful! The quality described on the website is very evident in the product! You won't be disappointed with this company! I am very pleased!

Date of experience: March 2, 2022
Virginia
1 review
0 helpful votes
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Beautiful ring, slow production
March 1, 2022

Overall, I had a great experience with this company and it's customer service. After placing my order they reached out by email about specifics to my order. However, the order itself was delayed a couple weeks with no advance communication regarding said delay.

The ring was exactly as pictured and expected and looks great! My husband loves his ring but has been trying to navigate not getting soap and lotions caught between diamonds, which has been rather problematic. The design is rather unique but the logistics of hand but the soap/lotions issue is rather irritating.

Date of experience: March 1, 2022
District of Columbia
1 review
0 helpful votes
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Just what I wanted
March 1, 2022

Arrived on time in a lovely box, and looks amazing. Thank you!

Date of experience: March 1, 2022
California
1 review
0 helpful votes
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Amazing Quality Jewlery
February 26, 2022

This was my first time purchasing a ring online and Diamondere made the process easy and stress free. The quality of the gold ring and the sparkle from the stone are absolutely exquisite. My wife is happily met with awe and admiration of her new ring and to top it off the lifetime warranty is affordable and provides great peace of mind.

Date of experience: February 26, 2022
Switzerland
1 review
0 helpful votes
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My experience was pretty much flawless until delivery.
I love the design, and the ring itself is beautiful and just what I expected and wanted.
Unfortunately, the delivery service used was UPS, which was a disaster. I would highly recommend Diamondere as a company and service, but I would also recommend that they stop using UPS as their delivery service.

Date of experience: February 25, 2022
Colorado
1 review
0 helpful votes
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I had the pleasure of working with Cherie on my engagement ring purchase and had a great experience. The ring is beautiful - a classic setting that I couldn't find anywhere else. The only feedback I'd give the Diamondere team is on the packaging of the ring. The box didn't do the ring justice nor did the actual ring box within. The ring box hinges bent quickly and the box quality was not on par with the ring itself. Other than that, we are extremely happy campers.

Date of experience: February 24, 2022
California
1 review
0 helpful votes
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Bugher Engagement
February 24, 2022

They were extremely helpful an delivery went very well, thank you!

Date of experience: February 24, 2022
Florida
1 review
0 helpful votes
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Beautiful piece, Arrived when promised
February 24, 2022

The pictures do the ring i ordered no justice. Beautiful and boxed nice as well. Item arrived on the earliest date of the delivery window that was promised. Excellent service!

Date of experience: February 24, 2022
New York
1 review
0 helpful votes
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I would've LOVED my experience if I hadn't been sucked into a review instead of the verification that I had received my ring, which the email indicated this was. On top of that I can't just leave stars. U guys r lucky I'm not lowering the stars for the underhanded review poaching.

Date of experience: February 24, 2022
Massachusetts
2 reviews
0 helpful votes
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Ring received
February 24, 2022

Very happy with the ring and the service, the only complaint I have is that it was NOT engraved as I requested

Date of experience: February 24, 2022
Indiana
1 review
0 helpful votes
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Gorgeous
February 24, 2022

I ordered my customized aqua ring when I expected it. I have found no issues minus the black gold fading which left am antiqued look I like. Definitely will use again!

Date of experience: February 24, 2022