Detail.comReviews 5

I made four or five appointments with this company. They canceled each and every one, and then the next day, they sent me a message saying that they do not service my address. Why wasn't this the FIRST message I received? What a waste of time, and this whole thing added lots of anxiety. I would never, ever deal with this place again.

I have scheduled an appointment for an interior cleaning and felt they had good pricing for being a mobile service. They asked for multiple dates and times. I gave them all four of their windows for Saturday, February 18th and 8:00 to 11:00 a.m. on February 19th they came back with sending a technician to me on the 19th. At 10:20 on the 19th at getting phone call telling me the technician has equipment problems is unable to come and I need to reschedule. I am locked up for the next two weeks and therefore and unable to rechedule. I send a message to the customer service chat room and was apologized to ask if they could send somebody this afternoon which I could not do because I have a function already scheduled but was curious when I was told previously that the technician could not come out today. This was also after I asked. Do they only have one technician. When they're attempt to reschedule was not fruitful and I said I would have to go elsewhere. I was basically disconnected in the middle of a conversation.

Don't use this company for a detail, they sent out the worst 2 guy's from a different company! They never came back to redo the work and would not reply to me or take my calls, and no refund from detail.com! They SUCK!

I used detail.com to schedule an interior detail of my car.
The technician scratched up the center console of my 1 year old car.
I called and sent pictures and they gave me an expired policy number with State Farm – total fraud.
When I called them back they said that they were not able to help me.
They use subcontractors and take absolutely NO RESPONSIBILITY for any damage!
Terrible - would never use them or recommend them!