Designhill

I went through the design process and was rather happy at first, then when i worked directly with designer to finalize, i discovered they had nearly copied another design. A design being used by designhill's examples no less!

I complained to the designer, who promptly sent me files without responding to my concern. Why? Because once they send the files they are obligated to be paid by YOU. I complained to the support but they sided with the scammer. I have been fighting for weeks now for the "100% guaranteed refund", but am told that because the designer sent the files, i am no longer allowed a refund.

In short, they are supporting scam behavior. It is up to YOU to ensure the design is not used elsewhere. Let me ask you, exactly how are you going to check an image for usage with every company that exists globally?! Do not trust this site. You are VERY likely to get a low quality rip off design, and never see a dime of your guaranteed refund.

Avoid at all costs.

I have reported security vulnerabilities but they never care about customer's security. Vulnerabilities are still up and haven't fixed yet, also the team is very irresponsible, including their managers, they are always closing my support tickets and stalling me.

Don't believe me? Enter the website and you will discover lots of security vulnerabilities in minutes also they are printing your hashed password in source codes, so it causes data leaks easily.

You should stay away from this company if you care about your security.

I ordered a logo at Designhill for $ 179.00 which offered 100% money back guarantee (no questions to be asked). After placing the order my password was reset by designhill and in the back-end they have changed my order selecting guaranteed option that does not offer money back. Also the designs provided by their contestant was copied from the internet which is the violation of copyright and illegal. I complained designhill and requested for refund. They denied to give any refund. My payment was made via PayPal and I submitted disputed to paypal. PayPal investigated the matter and collected the money back. Thus I got my money refund after two weeks. Thanks PayPal for saving my money. I hate this fraudulent activities of designhill where as the owner of the company is Indian. They should stop this illegals business or the appropriate authority should take necessary action to ban designhill. I request everyone to be aware about this fraudulent company.

Unprofessional is the only way to describe this site. Everything seems fine until you actually try to complete a project. Designers are mostly foreign and there were issues with communication, they don't understand many details that are required for good work. Support is very slow in answering emails, there's no phone number or other ways to contact them. It took over a week to get an initial response, and then two weeks of going back and forth with explanations, still no results. Refund requests were ignored multiple times. No refund, no result, no reason to use them ever again or give them any more chances. They're not even cheaper than other contest sites, just more problematic and scammy. I learned my lesson. NO PHONE NUMBER means NO GOOD! Stay away, and if you're really up for a contest, try more established sites... there are plenty out there!

While I ended up getting an adequate product, the design process was very difficult. Communication with the designer was not easy due to a combination of complex user interface and poor language skills. More than half of the design proposals were complete garbage because they did not read the clearly defined design concepts. It took more than 12 back-and-forths on the selected design to get it right, because older design features that were eliminated in previous versions kept re-appearing. The interface is very limited on providing communications, as there is no way to share the actual drawing file. All you can do is add text and arrows.

I wouldn't go back. Their "guarantee" is a joke.

I recently ran a logo contest and had generally good results in getting different ideas. After that, it went downhill. As we went into the refining phase, the designer just could not grasp what we were looking for. All we were asking was to use brighter colors (less masculine). They kept sending the same logo. When we got the artwork, the PSD files were compressed and uneditiable. We asked them to unpack the layers and that took several attempts. We never got the font used and the way he built the logo makes even small edits a complete do-over. I then engaged their helpdesk to ask for assistance in communicating with the designer. On top of the logo, we also asked for a facebook design and t-shirt design. The designer simply did not build either in the style of the logo, or even close to the style.The helpdesk said they would take it "in house", and completed the design (facebook design was acceptable, t-shirt was poor at best (you can do better work going to an online tshirt shop). It then has taken me five interactions with their helpdesk simply to get the files that I paid for (AI, PSD, etc.). It has simply taken me way too much time to get what seems to be a simple request.

If you want a good logo, i think they do an acceptable job. If you want a relatively easy transaction, go somewhere else. If you want good support, don't start here.

PROS & CONS:

Customers:
Pro: Low prices and dozens of desings to choose from.
Cons: Most of the designs are poor quality or with copied elements that you cannot legally use in your logo.

Designers:
Pro: You can build a portfolio.
Cons: Spec work; you will work for free most of the time, and the competition is unfair. Designhill contest and Printshop challenges do not award original good quality artworks, they prefer what their customers like; pretty pre made images from the web.

If you are a customer and need a logo safe to trademark my advice is to hire a professional graphic designer or illustrator, but if you prefer these contest for the low prices, take the pro contest, avoid the regular cheapest one, and before chosing a winner, check the designer's portfolio for signs of coherence and style through all their artworks, and most important make an inverse image search in google images or similar, to check if the designs they've made already exists somewhere else.

If you are a talented designer or artist, stay away from Designhill (unless you need to create or update your portfolio), because you will be competing against designers from Indonesia, Bangladesh and India that repeatedly use copied graphic elements, eventually the customer will choose a pretty logo made this way, instead of a well designed original logo, they simply do not know the difference.

I have participated in many of their contests and reported many copycat designers, but Designhill do not ban them, therefore if you are not an artist but know how to make a clip art composition or copy other people's designs, sign in! You have a good chance of winning a contest in Designhill, or a challenge in their sister website; PrintShop.

"If you pay peanuts you get monkeys".
"The bitterness of poor quality remains long after the sweetness of low price is forgotten..."

This was fast, easy and just what I needed. As a new small business owner, I knew I needed a logo for my service but did not have the skill to do this on my own. Designhill has the largest variety of styles I've seen and I've been looking for months. So glad I found you guys before i settled for a mediocre design!

We used Design Hill for our corporate logo design (boutique wine store) - specifically Ai Design who are in the Top Designers list. Very quick turnaround, excellent design work, professional and responded quickly to all requests for changes. Prices are very competitive.
No complaints, great work!

I really enjoy being able to help people build their branding through graphic works. This website is very helpful and very suitable for expanding the brand or business that you are starting.