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DesignCrowdReviews 95

1.7

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DesignCrowd Reviews Summary

DesignCrowd has a rating of 1.7 stars from 95 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DesignCrowd most frequently mention and quality team. DesignCrowd ranks 480th among Graphic Design sites.

service
40
value
37
shipping
23
returns
24
quality
37

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Lebanon
1 review
10 helpful votes
Follow Ghazi D.
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Not worth it
April 26, 2022

I joined as a designer on designcrowd, and my first contest logo design was accepted, but my other two contest designs were rejected by the "Quality Team," who claimed that it was due to poor design or execution, which it was not, and I have no clue who this quality team is! Are these actual people or BOTS? My designs are exactly what the contest owner asked.
If you don't mind wasting hours of your time drawing a logo only to have it rejected by the "LOL quality team," then sign up and goodluck...
I deactivated my account BYE BYE

Date of experience: April 26, 2022
Texas
2 reviews
11 helpful votes
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Very unprofessional
March 14, 2022

They have a process to be a "verified" designer. I did the entire process. Was asked to do a logo and submitted two options. I was working on the next one and went in to submit it but was unable to log in. I emailed them and was told my designs didn't meet their standards so I was deactivated. Seriously? One design? And I didn't even get paid, they won't even tell me what was wrong. I feel this happens a lot. I can't believe how much they charge to begin with. Stay away.

Date of experience: March 14, 2022
Maryland
1 review
5 helpful votes
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Waste of time
January 7, 2022

Not much to say except a total waste of time. All they want to do is upsell you. When i contacted a live person i had to listen to a dog barking in the back ground

Date of experience: January 7, 2022
Ukraine
1 review
4 helpful votes
Follow Sasha S.
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As a new designer, your account and your created designs are reviewed by the qualification team. How the qualification team works, $#*! knows. I spent so many hours creating designs for different orders, and almost all of them were rejected, with the design that was the worst I ever did they accepted. As a result, a bad rating from the customer. And they reject the best designs because of poor quality. $#*! them. I just started, but I won one competition and agreed with the customer about different design options, but after that my account was immediately blocked, I spent a lot of my time on a design that clients didn't even see and for which they didn't pay, and the client was left without design that was waiting. Do NOT recommend.

Date of experience: November 16, 2021
Massachusetts
2 reviews
3 helpful votes
Follow A M.
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Their customer service workers are all overseas and reply to emails at 4 in the morning till 7 in the morning max! I had a typo in my email and then contacted them to correct my email and they blocked me! This is probably their way to avoid doing any work and easily collect their paychecks. This experience told me how designcrowd treats their designers and I believe I'm better off providing my designs for customers on Fiverr and on my own websites and social media.

Date of experience: November 5, 2021
California
2 reviews
16 helpful votes
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Cheats that favor some
October 23, 2021

It turns out that these people are scammers and work only with a work group, that is, themselves, because they do not let the new designers start their work, that is, without any explanation or with some illogical explanations they reject your work. In my case in particular, they rejected the work because I had a mockup, but on the page they award winners to their people who do, that is, the rules are not followed the same for everyone and they are openly unfair competition, in short, no work with these without shame

Date of experience: October 23, 2021
New Hampshire
1 review
5 helpful votes
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Utter garbage.
September 27, 2021

In the middle of running my first contest on this joke of a service now -- more than half of what you pay is going to go to fee after fee -- when you realize that you paid $400 for a contest that's getting listed for $150 and go to upgrade, they then charge you fees on TOP of that -- a 10% "upgrade fee" and a 5% "transaction" fee.

On top of charging the designer who wins the contest fees.

AVOID AT ALL COSTS -- BORDERLINE SCAM, AT THE VERY LEAST YOU'RE GETTING RIPPED OFF.

Date of experience: September 27, 2021
Haiti
1 review
5 helpful votes
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Scam
September 24, 2021

Said I'd already had an account when my picture nor my email were ever used. If you are doing good business, make sure you have a good team of technicians.

Date of experience: September 24, 2021
California
1 review
12 helpful votes
Follow Tara M.
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They don't allow designers to submit creative hand-drawn logo designs, they only approve the boring generic logo designs that can be easily replicated in any logo maker program. I have attached my first submission they declined with the reason being "poor quality" This logo has micro-stippled shading, custom hand-drawn artwork, and attention to detail. I sell my custom hand-drawn logos with stippled shading on other sites for $250 - $800. I am a Top-Level at 99deisigns and go back and forth between Top seller and Level 2 seller at Fiverr. Designcrowd.com only wants overly-used generic logo designers. I suggest if you want to be creative, do NOT waste your time at designcrowd.com.

This is the logo that was declined for "poor quality".
Date of experience: September 7, 2021
Canada
1 review
3 helpful votes
Follow Gabriiel R.
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Non sense regulations
August 20, 2021

They decline design so easy. Firstly, I've applied my design on a contest, and they deactivated the account for no reason. I've read their guidelines and their regulations and I respected them but, they say the opposite. I've worked at least 20 hours on a logo contest. Furthermore, I was furious so, I decided to create a new account in the site and I uploaded my design once again. And they declare that my design is unprofessional and not great quality. Which is the opposite because you can clearly see that the image and logo are great quality. Do not use this service because it's a waste of time.

Date of experience: August 20, 2021
Pakistan
1 review
11 helpful votes
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Design (crap) crowd
August 7, 2021

I entered this platform as a designer and submitted all my work with unique ideas and designs. But they rejected all of them by saying poor quality, not upto quality team standard blah blah, (Lolz). I am working on freelancer.com, fiver and I get 4-5 stars for all of my designs. Actually, they steal your designs and take it their own. In result they kick you out of the platform so that you could not take advantage of them. Anywau, so pathetic platform is this!

Date of experience: August 7, 2021
Pakistan
1 review
14 helpful votes
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Design Crowd Suddenly closed my ID without any notice or any warnning
While on asking again and again my Question about some Designers ID always break roles and their ID's still active after closing ID the reinstating, They did not reply my questions
As Designer working hard and suddnely got bane really very stressfull, they give reason thay my feedback is negative while I have good ratings and feedback on logo 3.5 out of 5

Date of experience: July 15, 2021
Egypt
1 review
8 helpful votes
Follow Fouad d.
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They do not respect the designer and refuse the appropriate work on the pretext that it is poor design quality and execution, and when communicating with them via email, they give rude answers.

Date of experience: July 14, 2021
Malaysia
1 review
6 helpful votes
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What DesignCrowd do is a disgrace and low class in the design world. Suppress designers and steal design copyright. Determined designer's artwork without any reasons and straightly deactivated ur account! What the fishhh? And why DesignCrowd do tht, this absolutely ridiculous and you know it.

Date of experience: June 17, 2021
Australia
1 review
10 helpful votes
Follow Caz N.
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Design Crowd has a misleading statement on their website saying "Money Back Guarantee". They do not return all your funds and keep 1/3 of it for posting fees and transaction fees.
The logo designs i received were poor quality.

Caz

Date of experience: June 12, 2021
Serbia
1 review
26 helpful votes
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They send job invitations for a fee of $ 20 regardless of the outcome of the competition, but in fact you will never get that money. You're not even sure when you work on 1-on-1 project, and then you won't get paid if the client doesn't approve, even though they've been using your design for a year. The platform has many drawbacks. Terrible service!

Date of experience: June 12, 2021
Philippines
3 reviews
20 helpful votes
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Former Designer
May 28, 2021

Just recently deactivated my account. This site doesn't care about designers. See you as disposable tools. While they take all the cash. You don't have the right to rate the client.

UPDATE: Here is a scam they are doing they are hiring in house designers then participate in design contest and if they win they take all the prize it's not really a contest.

Date of experience: May 28, 2021
Pakistan
16 reviews
2 helpful votes
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By using your fantastic services, we are very pleased that your goods are absolutely good, so I would recommend you to those who use your awesome services.

Date of experience: April 25, 2021
Egypt
1 review
14 helpful votes
Follow Gamal M.
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I'm sorry to write something like that but it's the truth and not anything else,
I've very bad experience at DesignCrowd As a designer.

DesignCrowd Only respect people who pay only which is the clients.

When You close my account due to 3 rejections and one of them was because of wrong dimensions and I asked for another chance to prove that I can make it right but no response no humanity for the one who begged them to continue his work.

On the other side When the client mailed them to reactivate my account to continue his work they immediately reopened my account.

Yes that's right as you saw, I've won a contest there, I'm not bad designer but I'm just not a client who pay in the website to get the support team attention.
I'm very sad to have this experience at big company like DesignCrowd.

Date of experience: April 10, 2021
Ukraine
1 review
9 helpful votes
Follow Vlad S.
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I'm an architect, professional 3D, and 2D designer with more than 10 years of experience. I'm registered on many platforms, such as Upwork, 99Designs, Fiverr, etc. I have a lot of happy clients and winning contests.
One day I was found this little DesignCrowd platform. I decided to look closer at it and try to make some work there. I finished registration and started the contest The Produce Truck's logo.
I saved several variants in GPEG format (2000x2000 pxls) like everybody is making at 99Designs. Big white borders with a small logo in the middle. This is making for a better understanding of the logo. Cause when you are saving the logo on the whole image you can't understand how it looks.
So I saved 4 variants of the logo and uploaded 4 images on the DesignCrowd.
But firstly there was a notification that they should check the quality of my works before the client will see it. It will take several days, but the contest should finish earlier. I was ANGRY, cause I've spent my time for nothing. Instead of the client seeing my work, it should be evaluated by some kind of incompetent staff.
But this was not enough. You know what?
This stupid staff sent me messages that my work has low quality. And because I've uploaded one by one 4 work in one time, I've got 4 messages like this. They even didn't understand that. That I've already uploaded all my works before I've got their answer. I couldn't change anything even if I wanted to do that.
And after that, I've got the message that my "DesignCrowd account will be closed and cannot be re-opened at this time."
Even when I was trying to explain the situation to the support they didn't want to understand me. They wish me well with my design journey outside of the DesignCrowd marketplace.
Can you imagine how stupid they are? They have a little platform that wants to compete with much bigger platforms. The highly professional designers want to work there. But just because of one little misunderstanding this incompetent staff making a decision that a highly professional designer can't do this, FOREVER!

+6
Date of experience: February 27, 2021

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