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DeployDepot

How would you rate DeployDepot?
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Canada
1 review
0 helpful votes
Follow Paul W.
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Great service and transaction
January 25, 2021

Purchased an Ubiquiti Edgerouter and mounting kit, had answer to email inquiry within a couple of minutes. Quick shipping and reasonable prices, would buy from again and recommend.

Date of experience: January 25, 2021
Canada
1 review
1 helpful vote
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Received the wrong item!
August 21, 2021

Not HAPPY at all! I am in a pinch and needing the ordered item asap, now I'm delayed by two weeks due to incompetence on your end. It was order number: ******* which is for SKU 2200-*******-001 which includes the main base, however I received SKU 2200-*******-002 which is just the handset without the base making this item useless! If I didn't need this item so badly I would just cancell my order entirely, however this SKU 2200-*******-001 is very difficult to obtain online so I will just stick with you guys, however I'm done and won't buy anything ever again from DD and will advise my network of people not to either. I'm just so upset how you can mix up such a simple order in these difficult times!

Date of experience: July 22, 2021
Stuart Z. DeployDepot Rep
over a year old

Hi Jose. We apologize for the mix-up, we do our best to fulfill orders as accurately as possible, but unfortunately mistakes do happen as we are just human and unfortunately the rare mistake can happen. We did issue you a return label and will switch out phone for the correct model, of course at our expense. This process should not take 2 weeks, in fact we offered to send out an advance replacement, however you declined this option.

Canada
1 review
0 helpful votes
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Great customer service
August 28, 2024

Agent was very understanding and order was filler in a timely manner

Date of experience: August 18, 2024
Canada
1 review
0 helpful votes
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Arrived fast and works great
February 8, 2021

Our item arrived very fast and works great.
I had difficulty checking out, would not take my credit card number but called phone number
And they were very helpful and got it processed.

Date of experience: February 8, 2021
Canada
1 review
0 helpful votes
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Too Soon For A Survey Request
December 8, 2021

Everything was going smooth until I was informed of the delay on my order. I understand that my item is stuck in flooded BC, but there must be some kind of work around.

Date of experience: December 8, 2021
Canada
1 review
0 helpful votes
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The online ordering system was having strange issues authorizing payments which had to be resolved by calling in but the rest of the process fas fairly quick.

Date of experience: November 20, 2020
California
0 reviews
0 helpful votes
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Very reliable
January 25, 2022

Deploy depot always ships to me promptly and I'm always able to get what I need more reliably than from the US. I've built out a full unifi system purchased from them.

Date of experience: January 25, 2022
Canada
1 review
1 helpful vote
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It sucks
January 4, 2021

Would not accept my credit card, posted a charge on credit card after order cancelled, was finally negated. I got the same items immediately on Amazom, for less monet and no hassle

Date of experience: December 5, 2020
Jake W. DeployDepot Rep
over a year old

Hi Jim, we apologize for the bad experience. Our website uses strict credit card processing protocols to protect ourselves and our clients from fraudulent orders. We did contact you directly to offer our help with processing the order, however you choose to shop elsewhere. We do our best to support our clients as a Canadian business and appreciate your feedback.

Indiana
1 review
0 helpful votes
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No price gouging
September 8, 2021

How nice that the Canadians have lived up to their reputation of being fair and nice. The US companies have been doing serious price gouging on the product I purchased. The cheapest I could find this part was at least triple the MSRP here in the US, so even with shipping from Canada it was less than half of the lowest price I could find in the US. Thank you and I'm sure I will purchase from you again!

Date of experience: September 8, 2021
Tennessee
1 review
0 helpful votes
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Fast shipping (to US)
October 15, 2021

Everything was as expected, shipping was very fast for international. Very pleased with purchase and should the need arise again for inventory that is hard to find, will gladly do business again.

Date of experience: October 15, 2021
Canada
1 review
0 helpful votes
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Easy and quick but stock issue
September 14, 2022

Easy and quick but stock issue due to a bad number of products for our first order and we had to place a second one after seing others are finally available.

Date of experience: September 14, 2022
Canada
1 review
0 helpful votes
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Dissappointed
August 16, 2021

Communication was generally good and the price for the product was very good, but the products could not be delivered to me in time due to delays. I cancelled my order and my payment was refunded.

Date of experience: July 17, 2021
Canada
1 review
0 helpful votes
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Pleased
January 17, 2021

Very good ordering service, I much appreciated the little gifts added to the shipping box thank you. I will be ordering through your company from now on.

Date of experience: January 17, 2021
Canada
1 review
0 helpful votes
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Ordered refurbished product that showed up in excellent condition. Had a glitch in payment that was resolved quickly with a phone call. Fast shipping and good price.

Date of experience: January 20, 2021
Canada
1 review
0 helpful votes
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Busy
August 25, 2024
Updated review

Good service, quick response with a working solution, thank you

Date of experience: August 15, 2024

Quick and easy
September 22, 2023
Previous review

Quick and easy

Date of experience: September 22, 2023
Canada
1 review
0 helpful votes
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Best Service I think I have ever received.
January 13, 2021

One phonecall. One order. 2.5 hours wait for delivery. 1 hour of installation. Happy Boss - Happy Life. Mission accomplished.

Mindblown.

Thank you so much.

Date of experience: January 13, 2021
Canada
1 review
0 helpful votes
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The ordering & purchase of unit was easy, the confirmation and follow up was quick and accurate, item arrived a week earlier than project, excellent service

Date of experience: April 13, 2021
Canada
1 review
0 helpful votes
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J arm review
November 1, 2021

Was great product was as described snd they got it shipped right away after I placed the order witch was most important to me and would def order again

Date of experience: November 1, 2021
Canada
1 review
0 helpful votes
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Super service, very quick delivery!
May 3, 2021

Great place to buy networking gear and cameras, stuff is in stock and you get it super quick.
Well packaged so everything worked, never had to try and RMA.

Date of experience: May 3, 2021
RU
4 reviews
2 helpful votes
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The sortiment is really nice. I could find everything I needed on this website and making orders was very simple. I am very content with such a customer experience.

Date of experience: October 18, 2021

Overview

DeployDepot has a rating of 3.7 stars from 693 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DeployDepot most frequently mention customer service, fast delivery and next day. DeployDepot ranks 10th among Electronics sites.

service
67
value
17
shipping
16
returns
4
quality
254
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1,617 reviews