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DeployDepot

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Canada
1 review
0 helpful votes
Follow Aleksander R.
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Scam
September 18, 2022

I was scammed, the product you had on your site changed the price after i already paid for it, and than you cancelled the order, that should be illegal, this is the last time i or any of my many friends will be shopping in your site, i will make sure of that, i feel cheated, in a regular store the store would honor the wrong price if that would be the case, i am very disappointed in the service i have received and angry.

Date of experience: August 19, 2022
Canada
1 review
1 helpful vote
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Online Stock error
August 24, 2021

Item was in stock on the website. Ordered and received confirmation. Cancelled my other order at another store (cheaper price but back ordered). The next day received a call saying there was a stock error and my order needed to be canceled. Now waiting on new stock at a higher price Thani was waiting for at the other store but don't want to risk going to the back of the queue.

Date of experience: July 25, 2021
Canada
1 review
0 helpful votes
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Ubiquiti Doorbell Order
December 1, 2020

Just released item was ordered from DeployDepot, and arrived in a reasonable time. Packaging was good and item was undamaged on arrival. Good service. A bit pricey, but the item has not been on the market long enough to be on sale, yet. I have ordered from DeployDepot before this, and I will order from them again.

Date of experience: December 1, 2020
Canada
1 review
0 helpful votes
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Great Customer Service
November 6, 2022

I had excelled communication with the Customer Service people and they were able to assist with pointing me to products compatible with our equipment. However, the website doesn't have full details of each product so I was taking a chance on my order and now I have to place another order because I couldn't be confident the products would be compatible until they were physically received.

Date of experience: October 7, 2022
Canada
1 review
0 helpful votes
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Poor packaging
June 5, 2021

Ordered two Thule OutRide bike adaptors. Both had damaged boxes and were delivered on two different deliveries...

I don't blame it on UPS, as I doubt they purposely decided to have those delivered in two drops.
I had to have the driver wait so I can validate the contend potential damage. One had minor scratches, but I decided I wouldn't spend the time claiming for a replacement. It is on the car now, and I placed the scratch towards the center of the roof so it is hardly noticeable.

DeployDepot attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 6, 2021
Canada
1 review
0 helpful votes
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Very good
October 25, 2024

Very good very good very good very good very good very good very good very good very good

Date of experience: October 15, 2024
Canada
1 review
0 helpful votes
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Fast shipping, excellent service!
August 5, 2024

Was very impressed with how quickly I received the network switches that I ordered, will definitely do more business in the future. Thanks!

Date of experience: July 26, 2024
Virginia
1 review
1 helpful vote
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Still haven't received anything
August 12, 2022

I am deeply unsatisfied with Deploy Depot. I ordered 4 Ubiquiti ViewPort PoEs well over a month ago and nothing has arrived. I've called Deploy Depot to try and get help, but nobody has returned my call or fixed the shipping issue. I'm currently out 1,200 Canadian Dollars and behind on a critical project. If DeployDepot reaches out to me and gets my order to me in a timely fashion, I will update this review.

Date of experience: July 13, 2022
Canada
1 review
0 helpful votes
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Comfortable
January 27, 2021

Headset works well. Good sound. Three different size earpieces that are comfortable even after a 9:00 to 5:00 day. The over-the-ear part is much more comfortable than the Plantronics CS540 that starts hurting after an hour, let alone a full day.
Would recommend (CS530)

Date of experience: January 27, 2021
Canada
1 review
0 helpful votes
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I purchased the Telkonika RUT950 as an internet solution for a cottage using an existing cellular contact I have with Bell. I am pretty happy with the results. Only complaint is that the device seems to have some difficulty connecting through a cellular booster. Took a while to get it to work. The issue may be with the booster I have which is I think an older model.

Date of experience: June 22, 2021
Canada
1 review
0 helpful votes
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Delivery experience could be better
January 11, 2021

I received my delivery before the status on the webpage was updated. While I really appreciate the speed and love supporting a local business, I shouldn't have to call to follow up on an order because I haven't received any updates.

Date of experience: January 11, 2021
Canada
1 review
0 helpful votes
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Fast informative service
February 22, 2021

Bought the Ubiquiti UniFi UAP-AC-PRO Access Point. First time customer, and hadn't really heard of Deploy Depot previously, so I made the purchase with a little trepidation about the level of service. I need not have worried. Quality product, good price and fast shipping. Kept me informed via email throughout the process. First class service, highly recommended.

Date of experience: February 22, 2021
Canada
1 review
0 helpful votes
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Not all the same lenght
August 15, 2022

I ordered 120 patch cord cables 6 inches long. Some of them are 5 inches, the majority is 6 inches, some of them 7 inches and one 8 inches. I would have like to have them all the same lenght wich is more nice looking.

Date of experience: August 15, 2022
Canada
1 review
0 helpful votes
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Incorrect information regarding products.
January 21, 2024

Unifi Access points on the website indicated no POE injectors and needed to be purchased separately. I purchased 2 POE Injectors and when I received the products the AP units actual had POE injectors so unwanted my money on purchasing them. Make sure you confirm that they do or don't have them included. I contacted the online customer service chat and they told me to purchase the ones I did so obviously don't work for me.

Date of experience: January 14, 2024
Canada
1 review
0 helpful votes
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Service Excellence
August 3, 2022

From start to fast finish and follow-up, I was knocked out by your exceptionally high standards - every detail regarding my order was covered.

Highly recommended. Thank you again.

Date of experience: August 3, 2022
Canada
1 review
0 helpful votes
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Reliable, Quick
June 5, 2021

I never have problems ordering from Deploy Depot.
They usually have stock of what we need and it's shipped quickly, or its ready the same day for local pickup which comes in handy.

Always a pleasure

Date of experience: June 5, 2021
Canada
1 review
0 helpful votes
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High markup vs UBNT official store.
December 15, 2020

Official store is $260 CAD, where this one is $290. That's quite a markup.
Good shipping speed, would have been 2 days without FedEx having issues and slowing it down by a day.

Date of experience: December 15, 2020
Canada
1 review
0 helpful votes
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Great website Great people
April 5, 2021

Website is easy to navigate items that are in stock are clearly marked I called and the phone was picked up right away very helpful would easily do business with them again

Date of experience: April 5, 2021
Canada
1 review
0 helpful votes
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Great experience
May 15, 2021

Was able to find the exact part I needed at an affordable price that shipped next day and arrived well packaged exactly as described. Very pleased with my purchase and the service from Deploy Depot

Date of experience: May 15, 2021
Canada
1 review
0 helpful votes
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Overall positive, but they spam you with requests for review. I've gotten one order from them and I've been asked probably 4-5 times to rate my experience and whatnot. Quite annoying.

Date of experience: May 27, 2022

Overview

DeployDepot has a rating of 3.7 stars from 693 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DeployDepot most frequently mention customer service, fast delivery and next day. DeployDepot ranks 10th among Electronics sites.

service
67
value
17
shipping
16
returns
4
quality
254
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1,617 reviews