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Delta has a rating of 3.2 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Delta ranks 68th among Plane Tickets sites.
I totally expected to be out $430 for the flight but they gave us credit for the flight without any grief. When it turned out later that day I learned the flight was possible I called up to cancel the cancellation. They also did this without any grief or griping. I've enjoyed flying Delta for years and it's nice that when something went wrong they were there to help. Will happily continue to fly with them.
Delta Airlines customer service was bad. Delta staff members were unhelpful and unprofessional of the delayed flight. Staff was very rude and even laughed at me while asking questions. No one knew how to give direct answers on how to fix their mistake on my delayed flight. Rather received a mockery attitude and much uncertain answers. Save your money and go fly elsewhere please.
Delta is my go to airline for traveling. Sometimes their schedule can be tricky. Prices are ok as long as you buy ahead of time.
Products used:
Flight
... I wish I could give it five stars.
I have been a loyalist since its old Piedmont Airlines days.
It remains my "go to" airline.
Delta consistently offers the most competitive prices... is reliable... planes are attractive... has a wonderful and private flight lounge for members only.
My one and only criticism is in the area of flight miles... I strongly abhor the fact that they make the point holder pay extra when giving their points to another frequent flyer.
Other than this reservation -- no pun intended -- I love Delta.
I still remember the Pan Am days and wish I could magically transport back there, but post 9/11, I suppose the whole travel industry has changed. Now, safety overshadows experience. Don't get me wrong, I still love to fly, but given the choice of train, RV or flying only one of those involves a pat-down by a stranger. So that's the way of things I suppose. But Delta has held strong in a quality experience for their customers aka me and my husband. I give them 4/5 because they still have some work when it comes to pet handling but their human service is first-class!
I have done extensive travel in my life and Delta has been my choice whenever I choose an airline. The pricing and the options are easy to use.
I usually use discount sites for travel plans (like travelocity, expedia, etc) but booking my most recent flights, I actually found it to be cheaper to book directly through Delta. Just thought everyone should know. So often being busy we just use the discount sites and don't even check out the main ones even more. Although I'm sure dates and times and airports still play into pricing, it's been worth it to go to the site itself in this case.
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