Delivery.com

Took my money, took my order, but failed to let me know after 1.5 hours that "it's not their fault, they had no drivers". Wow. Good business model.

Totally useless service they provide to their customers...
From Mandi Himachal Pradesh...
Please improve your services
#Mand hp office service.

The advertised delivery time was 45-60min. As soon as I placed the order, it was pushed to 90min and then 105min. I tried to chat with a representative, but they ended the conversation before anything could be resolved or before I could provide another response to what they had said. I understand that services like this can be busy, but then just advertise an accurate and honest delivery estimate BEFORE a customer places an order. I then called and spoke with someone, so I could just cancel the order. She had me on hold for 10min before telling me that the food was already prepared and so the order couldn't be cancelled. When this happened, my delivery time was still 45min away, meaning that food is just sitting there under the lights. This is the second time I've had an issue with delivery times being highly inaccurate by this company. I will NEVER order from this service again. It is not worth your time or money to wait around all evening hungry for food that may arrive stale or cold multiple hours after you order it. I'm still waiting on my food as I type this...

SCAM WEBSITE. I ORDERED 2 ORDERS NOT ONE BUT TWO AND WAS CHARGED ON MY CC AND IT NEVER CAME. THEN I CALL THEM THEY TELL ME ITS CANCELLED I STILLHAVE TO WAIT FOR MY MONEY TO COME BACK SCAM

My tracking no. *******
Pune to Chennai only 11 items
Pickup date 16/04/21
Very poor service delivery

Fraud fraud fraud took my moms chemo money for someone else now won't refund the money. Liters and scammers

WORST DELIVERY SERVICE EVER! STAY AWAY! HORRIBLE! Phillipines Call Center
We have tried delivery.com 3x's.

Lower prices than GrubHub and NON-EXISTENT Service from Phillipines Call Center.

We have ZERO respect for any US Company too cheap that cares so little about their paying customers to use USA operators. Everyone knows foreign call centers DO NOT WORK. THEY COST business.

Someone in the Phillipines or Asia that hates Americans will never provide good service.

LOW LIGHTS:
1. Over an hour past the delivery time and no call.
2. When food arrived driver said not paid for. PrePaid in advance with tip which we requested credit. Added three calls and 20 minutes to food already cold.
3. Driver spoke zero English.
4. WORST PART- Delivery.com
A. Poorly trained operator hung up onus after waiting 10 minutes for understaffed Phillipines operator to answer.
B. Waited on hold ten more minutes before hanging up to call again.
C. When finally got thru the barely speaking english operator actually told us they were too busy to help and call the restaurant!

STAY AWAY FOREVER D.Com! YOU and your foreign operators SUCK!

D stands for DUMP DELIVERY.Com as fast as you can and never consider to order with!

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The order was mysteriously canceled after an hour and I had to order again. Terrible.