Delivery.com

Delivery.com is a scam of a company and should not be trusted. I ordered lunch from them for our office last week, and due to difficulties between delivery.com and the restaurant, our order was cancelled 20 minutes before lunch without notice. In addition to this mixup, I ended up being charged by them for the cancelled order, and had to call and speak with two levels of customer service before I was refunded my money and ushered off the phone. Don't bother. It's not worth your time and energy. At best, they're disorganized and incompetent, but I suspect it goes beyond that.

Ordered food for pickup 5/15/21 Saturday $25.79. Called within 5 minutes of order to cancel and was accepted. Reordered delivery from Ubereats for a lower price. Within minutes delivery.com debited money from account. When I called delivery.com *******191 a rude and unsavvy female hung up on me. No wonder Yelp/Uber Eats and Grubhub are much better apps.

I have never had a delivery service drop the ball like this one does, the driver was extremely late to pick up my food and by the time he got there the restaurant was closing so half my order couldn't even be picked up anymore. They tried to placate me with adding things I didn't want and that costed less than what I ordered then reused to refund the items I didn't receive. What a joke!

I ordered food through delivery.com using a coupon that I found in my mailbox! They said the order will be delivered in 30-45 minutes. An hour and half later, I call the restaurant asking for my order, they say they don't even know what delivery.com is! Obviously the food was never delivered!

The next day I spoke with the customer support of delivery.com asking for a refund, to be answered by the most unprofessional customer support agent ever! Pulling the words out of his/her mouth! And shutting the chat even before we're done!

Never do the mistake of using this crappy website!

Food never showed up. Hungry and MAD! When I called to find out where our food was, they said the restaurant closed for lunch. Who ever heard of such a thing as a restaurant who offers lunch specials, close for lunch? Very diasppointing.

2 Hours after I ordered, my food shows up, ONLY after I call and complain and TRY to cancel my order. I'm told I can't cancel or get a refund because they are delivering it within the 128 minutes allowed! And then, they move me up front on the schedule and get my food right to me. Of course, my lunch hour is long over. At least the food is still warm. Never, Ever Again!

The WORST company on the face of the earth Customer service is nasty, uninformed and just awful. So many other companies to work with. Save your sanity and time NEVER use delivery.com They lie about when orders will be here, always blaming the merchant. Many times the merchant did not get the order that was placed on delivery.com There is a very big problem with delivery.com I have used many other services and they were all good, ie/ seamless web, grub hub etc.

DELIVERY.COM is just AWFUL

We are not sure how delivery.com popped up on our computer screen. We assumed it was a delivery service approved by the restaurant with which we placed our order because we thought we were on the restaurant website. We charged our meal and it was almost $100. We called the restaurant when the food had not yet arrived 40 minutes after the time we requested delivery. The restaurant had no record of us as purchasers. The restaurant said someone had come into the restaurant and ordered our selections and swiped a card under the name of Del Pic and the cost was approx $56. So we ended up paying almost double what the restaurant received. I give delivery.com a zero if the software will allow it otherwise a one.

Ordered lunch for my wife and I to be delivered to her work. They said 1:11 PM to 1:26 PM. We waited and waited, no delivery. Called the sandwich shop and they had no order on file. Called Delivery.com and what a joke. Our order showed up around 2 PM. We were both back to work by then so no lunch for us. Do not use this service and stay with a reputable delivery service.

NEVER GOT FOOD AND WAS OVER CHARGED. WENT TO THE RESTAURANT AND THEY SAID THEY NEVER GOT MY ORDER> I ORDERED AGAIN FROM THE RESTAURANT THEMSELVES AND IT WAS ONLY $27 VERSES THE $37 THIS SITE CHARGED ME

I received food that was spoiled, bad and literally made me ill. The rest of of my food was missing an item and was ice cold, as it was delivered 30 minutes past the promised time. The restaurant called me, asking "do you want food? I'll have to cook it for you." (I don't even know what that means!)

I called Delivery.com (6) times from the day I received the bad food to a week later. I was told over and over; you got what you ordered, so we can't refund you.

I asked for a supervisor, but no one ever called back.

So I got stuck paying for a meal that was spoiled, made me sick and Delivery.com didn't do anything.

I placed my order and waited. I never received my food. I called the restaurant and was told there was no order. I looked on my bank account and delivery.com had debited $49.54 from my account. I tried calling and emailing delivery.com. I finally reached Ben. He told me he processed my refund. I still have not got my money!

Please dont let these people take money from you. I had ordered food. Waited over 1 1/2 hrs. And still necer received it. Called customer service twice. The same guy in customer service said my food should be there
In a couple of minutes each time I called. He said he would call me back to update me on the delivery and NEVER did. The delivery guy finally text me and told me he slipped on ice and
In his own word "$#*!ed up his back" and he cant do anything about it so I will have to cancel my order. Then I call customer service again and ask for a refund. The lady said she will process a refund, but I dought I will get it. Then I asked to speak to a supervisor and she hung up on me after she told me her supervisor is really busy and cannot give me a timeframe on when l will get a call back. Just the worst service all around I ever experienced!

If you like Hair in your good then this is the place to order your food. When I received the order their were no condiments and no napkins which were asked in the special instructions so I guess my driver does not know how to read. When I first ordered it said 25 min then it turned into 50 minutes the food was not worth the price the driver was rude and the dessert the should of been wrapped was just hanging out in the bag the fries I paid four dollars for were cold ice cold so I wish I could give this zero stars not worth your time