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Tony S.

Contributor Level

Total Points
82

1 Review by Tony

  • Delivery.com

9/23/18

WORST DELIVERY SERVICE EVER! STAY AWAY! HORRIBLE! Phillipines Call Center
We have tried delivery.com 3x's.

Lower prices than GrubHub and NON-EXISTENT Service from Phillipines Call Center.

We have ZERO respect for any US Company too cheap that cares so little about their paying customers to use USA operators. Everyone knows foreign call centers DO NOT WORK. THEY COST business.

Someone in the Phillipines or Asia that hates Americans will never provide good service.

LOW LIGHTS:
1. Over an hour past the delivery time and no call.
2. When food arrived driver said not paid for. PrePaid in advance with tip which we requested credit. Added three calls and 20 minutes to food already cold.
3. Driver spoke zero English.
4. WORST PART- Delivery.com
A. Poorly trained operator hung up onus after waiting 10 minutes for understaffed Phillipines operator to answer.
B. Waited on hold ten more minutes before hanging up to call again.
C. When finally got thru the barely speaking english operator actually told us they were too busy to help and call the restaurant!

STAY AWAY FOREVER D.Com! YOU and your foreign operators SUCK!

D stands for DUMP DELIVERY.Com as fast as you can and never consider to order with!

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Tony Has Earned 2 Votes

Tony S.'s review of Delivery.com earned 2 Very Helpful votes

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