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DealDash

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Washington
1 review
3 helpful votes
Follow Constance T.
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I found it was HARD to "win" any auctions without spending a LOT of bid money in the process. I found it VERY interesting that I "won" 3 auctions within about 10 minutes of signing up. That got me hooked and I've wondered ever since if those "wins" were rigged. I am out of bids now and don't plan on bidding again. Luckily this experiment only cost me a net of about $80.00 and my curiosity is satisfied. Best of luck to the company and to all bidders.

Date of experience: January 28, 2014
New York
1 review
1 helpful vote
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I have won a few fast food gift cards and a grill utensil set but once my bids run down, I will no longer use deal dash. I do not see any way to gain an advantage by bidding on an item in the last seconds versus in the first 9 seconds! Either way it resets the clock so what is the game plan? No different than Ebay, in my opinion.

Date of experience: February 10, 2014
Nevada
2 reviews
1 helpful vote
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So far I've saved about $30 buying from Deal Dash
February 14, 2014

So far I've saved about $30 buying from Deal Dash. I don't really have a need for electronics, so I mostly try to win gift cards, and, occasionally, small appliances. I use the bid buddy exclusively, and am sure happy that's a feature. I've won some free bids, and will keep bidding.

Date of experience: February 14, 2014
Pennsylvania
1 review
0 helpful votes
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Joined a year and a half ago
April 17, 2014

Joined a year and a half ago. Initially fun but then became extremely competitive. Rated the site based on my feelings. Was very surprised when dealdash took the time to contact me regarding my review. We spent almost an hour on the phone discussing my concerns and suggestions for improvement. Very impressed that a company would take the time to do that. Made me feel like I matter, that I am more than just another number. Will definitely try site again!

Date of experience: March 2, 2014
Hawaii
1 review
0 helpful votes
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Refund request resolved.
March 16, 2016

Request for refunds were made several times and there was one item outstanding. Finally a transaction number was provided and I contacted my Bank and they resolved the issue. Mahalo & Aloha, Ray Gallant

Date of experience: March 13, 2016
Indiana
1 review
2 helpful votes
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I have had nothing but amazing experiences with deal dash. Customer service is knowledgeable and friendly. I've won many awesome prizes, some for only a penny. The prizes retail for atleast fifty dollars and they ship fast and free. I'm addicted and you will be too. Thanks DealDash for all you do!

Date of experience: May 2, 2019
DealDash -. DealDash Rep
over a year old

Hi Emily,

Thank you so much for your kind words, this truly means so much to us!

Your happiness is our top priority, and hearing this kind of feedback from our customers helps us to know we’re on the right path!

From the bottom of our hearts, thank you!

Good luck in your next auctions and if there’s anything we can help with, please don’t hesitate to reach out. We are available 24/7 and we are always more than happy to help!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Missouri
1 review
0 helpful votes
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DealDash
February 1, 2017

This is a great app for entertainment and gambling and sometimes you win neat stuff. I recently won an Air Fryer for $. 84 since and about a hundred bids. They run promotions on buying bids all the time so you can get them real cheap (0.12). I've also won gift cards with only two or three bids. Customer service is great and very responsive

Date of experience: February 1, 2017
New Mexico
3 reviews
4 helpful votes
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DealDash is a great company/product/idea
March 6, 2014

DealDash is a great company/product/idea. The company strikes me as being extremely honest which is the most important thing with something like this.

Plus their customer service is great. When you're new you can ask some pretty stupid questions and they are always nice and polite and fast!

Date of experience: March 6, 2014
California
1 review
4 helpful votes
Follow Josue B.
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237 bids or $ 142.00. This is what a bidder named "k..." expend in $25 Gift Card + 20 Credits! DealDash store price: $37.00. This is insane! Pay out $142.00 to win $ 37.00!
There was another player named "maxi..." (or bot?), who used 119 bids or $ 71.00.
I was monitoring various auctions and I notice that the same behavior in ALL them.
Coincidence? Ahhh! And you will find the same player (bot?) in several auctions.
Very suspicious! I now understand and agree with all complaints in this site.
I'm getting myself out. BE AWARE!

Date of experience: June 7, 2011
New York
1 review
0 helpful votes
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Exceeded Expectations
August 24, 2016

Sometimes there are issues - BUT they don't worry me one bit/bid. Why? Because DD customer service is always willing to listen and if possible rectify almost any problem. The response is timely, personal, professional and eager to help. I can't say that about any retailer. I hesitate to be specific at the risk of insinuating there are numerous or problematic issues. They may even be the fault of partners in distribution or packing, etc. All I know is that DD takes full responsibility, doesn't make excuses and exceeded any expectations of any issue I've

Date of experience: July 23, 2016
Virginia
1 review
10 helpful votes
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NOT FOR NEWBIES
November 16, 2018

Elite bidders that have the money to spend and have done the research on each item's value when sold in various avenues (turn-key, social media, ebay, etc.), will win when it benefits them. However, persons new to auction style selling/buying will be eaten by the sharks with experience.

Date of experience: November 16, 2018
DealDash -. DealDash Rep
over a year old

Hello Tucker,

Thank you for your most honest, invaluable feedback here and I'm sorry to hear that you feel this way.

Your feedback is extremely important to us and we ensure that it is heard by the entire company.

To address your concerns about frequent users and the possibility of reselling auction wins, we take these reports seriously as reselling is an unequivocal violation of our terms of service. I have forwarded this to our dedicated team moderating the auctions full time to look further into.

Your DealDash experience means everything to us so please don't hesitate to get in touch with us, we are available 247 and we are always happy to help!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

New York
1 review
1 helpful vote
Follow Sherrie H.
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I've only contacted your customer service twice and birth times they were fast to answer and solved my problem immediately! Thank you if I could afford it I would still be with you got sure! May God bless you

Date of experience: April 7, 2014
North Carolina
1 review
3 helpful votes
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Bidders beware!
December 7, 2021

At first it seemed harmless enough, you buy bids and bid on items. However, it is so easy to get caught up that you soon realize you have spent a lot of money on bids. I should have been wiser and not fall for their tactics like getting messages you are "running out of bids" or thinking that if I make it to the next level I will be awarded additional bids. Granted no one made me bid on anything, but in hindsight I should have never started this in the beginning. Other players beware it can be addictive and soon you have spent thousands of dollars and have nothing to show for it.

Date of experience: December 7, 2021
DealDash -. DealDash Rep
over a year old

Hi William, thank you for leaving a review. To clarify, DealDash has notifications on the app that lets users know if they are running out of bids so they can stay in the auction, if they decide to do so and help the users to keep track of their auctions. We also allow users to earn free bids by completing their Time as Highest Bidder levels and completing each level rewards a user with free bids. If you need any assistance, please don't hesitate to reach out to us at support@dealdash.com.

Mexico
2 reviews
8 helpful votes
Follow Lyssette G.
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I just received my items, they take a long time to ship but finally got them! Everything as described. If you have patience, go ahead and try to win auctions. If you want your items fast, think it twice.

Date of experience: January 3, 2020
DealDash -. DealDash Rep
over a year old

Hi Lyssette,

Thank you for your honest feedback.
We are truly sorry and share your disappointment with the delays on these particular items.

We'd like to assure you that this is not the norm and we are already working hard to make sure a situation like this will not occur in the future.

We will be reaching out to you right away to work on an alternative solution to rectify this to your utmost satisfaction, which is our number one priority.
We are looking forward to resolving this for you asap.

The Team at DealDash

Georgia
1 review
0 helpful votes
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Great Auction Site
April 7, 2024
Updated review

Some auction web sites have come and gone due to in my mind corrupt practices that were allowed. I have been bidder with deal dash since 2013, eleven years and never thought once that any shady things were happening. There are a few bidders that go wild and bid thing to high. That is to be expected some people just want to win no matter the cost. Thank you deal Dash for all my auctions that I participated in.

Date of experience: March 28, 2024
DealDash -. DealDash Rep
over a year old

Hi John, thank you for your supportive feedback! It's absolutely delightful to know that you've been with DealDash for such a long time. Your trust and loyalty mean the world to us. We're committed to ensuring our platform is fair and transparent for all our users, so it's wonderful to hear that you've had consistent, positive experiences over the years. Once again, thank you for being an integral and loyal part of our community. If you ever need assistance, don't hesitate to reach out to us - we’re available 24/7. Happy bidding!


Shipping Delay
July 15, 2020
Previous review

After 11 days the items I had won still indicated preparing for shipping, I was informed that it was an external vendor and the items would ship soon. I was given some free bids due to the delay.

Date of experience: July 15, 2020
Colorado
1 review
16 helpful votes
Follow TJ R.
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I won a $15 Amazon gift card a few months ago and it never came. I emailed them asking what I need to do to get my item, and their response was as follows:
"Thank you for your patience. Our supplier just got back to me, and it seems as if they haven't received the card, so it seems as if it may have been stolen or lost. I would suggest that you inquire with your local post office, other members of the household or even neighbors if they may have received the delivery for you. Unfortunately, we're unable to assume responsibility for this case."
My mail is delivered into a locked mailbox every day. It was definitely not stolen, but could possibly have been lost by USPS.

Trust them if you want, I don't.

Date of experience: April 6, 2015
Arizona
1 review
1 helpful vote
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First let me just say I have been a member on deal dash for about six months and have won several auctions of top quality merchandise, never encountering any problems, and would have given them a 5 star rating until yesterday. We will find out how trustworthy deal dash is by how they chose to handle what I would consider to be a very serious event that happened to me during one of there auctions. They are supposedly looking in to what happened, so I will wait to see how they rectify the situation and will be glad to come back and adjust my rating, up or down. At that time I will be glad to share what happened to me with all the consumers who count on this site to help them find trustworthy online businesses. Philip H.

Date of experience: July 3, 2014
DealDash -. DealDash Rep
over a year old

Hi Philip, whenever an auction is sold it says "Congratulations" near the bid button. I understand because of this you thought you had won the auction when actually it was sold to another bidder.

Whenever you win an auction, the screen will always blackout and you'll see fireworks exploding with the message: "Congratulations [username]! You WON the [item name] for [price]" and have the option button to Pay later or Pay now.

We apologize for the misunderstanding. We value honesty and fairness very highly and have therefore returned all the bids you used in the auction to try again.

Missouri
3 reviews
1 helpful vote
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Positive experience
November 8, 2013

Positive experience. I have gotten some really great deals, including an I-Pad, gifts cards, and household items. I received my first bid pack back as promised since I did not win the first time. Everything has shipped fast. I would advise new bidders to read the tips and blogs on this site. Do not bid more than you can afford to loose unless you plan to buy the item. It is a fun site. Remember nothing is free and you have to put some effort in to learn how to bid.

Date of experience: November 8, 2013
DealDash -. DealDash Rep
over a year old

Great to hear Janice and good advice. Thank you for sharing!

Illinois
1 review
5 helpful votes
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Confusing
March 15, 2016

Being unfamiliar with the whole process, was very confusing to me when I watched the clock run down on a deal. One would think that the deal was about to end. Oh no, it just lapses over again to another 10 second countdown. When does it end? There is a window at the bottom right corner that gives you a time, but it says x-3. Don't be fooled. I watched that clock. It didn't change every three seconds, minutes, or at all that I could tell. Be very careful. A fool and his money, soon part ways.

Date of experience: March 12, 2016
Washington
1 review
0 helpful votes
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Love this site!
November 26, 2012

Love this site! Got some wonderful bargains and just in time for the holidays! It is a penny auction so for every bid that is placed the item cost increases by one cent. I received a $100 gift card that just cost me $3.44! You do need to purchase bids that they usually have a great deal on, but at a minimum you will spend $36 to get at least 200 bids! Try it out!

Date of experience: November 26, 2012

Overview

DealDash has a rating of 4.5 stars from 4,479 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.

service
198
value
183
shipping
155
returns
117
quality
166