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DealDash has a rating of 4.4 stars from 4,496 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I requested something from DealDash that they don't normally entertain, But they will take My request into consideration, investigate, and possibly grant my request. In the end, I don't know their decision, but I think it is GREAT that they would even consider breaking their rules under special circumstances! I think that is the way the World should work - Right?!
This is a fun website but please read the rules first. You don't get your bids returned on items you bid on unless you pay full price for the item. Pick your interests carefully and you can have a lot of fun. Customer Service was great to me when I first started and didn't understand how it worked. Have Fun!
Good advice Christine. We recommend people to only bid on items they are willing to buy in case they don't win. This way you get your bids back to try again.
DealDash is a simple, yet complete website that is easy to understand, clean, and very easy to navigate. It provides clear information, easy to follow and it allows users to enjoy the auction experience. From new users all the way to experienced shoppers, DealDash makes the auction experience complete and fulfilling. I enjoy the DealDash more than any other side
I had an issue with payment between PayPal and my Bank.
I notified customer service who immediately answered back.
They were able to give me a clear concise answer on what to do.
Even I was able to follow as I am rather technology challenged.
( ( grew up when we used 2 tin cans and a string for a telephone).
Thank you to the staff at DealDash. You are wonderful!
Thank you Iora. Happy Thanksgiving!
Best fun ever! Great pastime and can get a lot of gifts for yourself and others! DealDash is the only site I would consider bidding on... totally legit and fun!
There was a mix up with billing, but customer service handled it quickly and politely. I am very pleased.
Good to hear it was resolved quickly and easily for you.
Great site. Must let clock run down. That gets you free bids and doesn't needlessly drive up the price.
Good tip and a great way to collect free bids! Glad to hear you're enjoying! Happy Thanksgiving!
The most important thing to understand is to READ ALL INSTRUCTIONS before bidding. You can become your own worse enemy, if you don't. DealDash's Customer Service is excellent, but all of your your questions can be answered before you make your first bid, if you just take the time to read. GOOD BIDDING AT DEALDASH!
Great advice Steve! Thanks for sharing.
Customer Service answered my question in less than a day. The answer was concise and fullily informed me of what I wanted to know.
Thank you Arthur. If you ever need any further assistance please don't hesitate to reach out to our customer support team.
I have never won a bid as I'm new to this but I must say the customer service
Is excellent. I am very impressed.
Thank you LeAnn and good luck in the auctions. If you ever need anything please don't hesitate to contact us. Sincerely, Dave
Very pleased with customer service and I do believe it is fair and honest site.
I have had some good wins on Deal Dash, I've also had to utilize the Buy It Now feature alot on Deal Dash. At least you get your bids back if you use BIN, but you end up having to spend alot more money!
Thank you Shanon! It's always recommended to Buy it Now to get your bids back. Good luck this week in the auctions. I hope you win some more good deals!
I was verysurprised at my answer to my question, Handled better than I ever guessed. Good Company and I may try again later.
Welcome anytime Joanne. If you ever need any further help please just contact support and they'll be happy to assist you.
I've been using DealDash.com since November 2010. What initially drew me to the site was the buy it now option. Whenever you bid on an item and lose the auction you can still "Buy It Now" and DealDash will give you all your bids back! I've received every item I've won or BIN'd and I've even found that on occasion the pricing beats Amazon! Their "No Jumper" auctions are really cool too because this means that only people that have been in the first $5 are eligible to bid after the auction goes past $5. That keeps new people from coming in and "jumping" you. There are a lot of Penny auction sites out there. Many have bots to run up the auction price. These tactics tend to give penny auctions a bad name. I've not seen this tactic at DealDash. I look for this kind of thing too! They are a fair and reputably site and I'd recommend them to anyone looking to give penny auctions a go.
Thank you Scott for sharing the good tips of advice for bidding on our site.
I am not computer savy and dealdash heloped me a lot to get logged in and to chabge my pass word. Thank you dealdash.
Thank you for the positive feedback, it's nice to hear our support team was able to assist you.
Worst auction experience of my life. I spent 6 hours bidding on an item. When the timer hit zero, I had the high bid. It congratulated another bidder and gave it to them. The next item I bid on, the time hit zero, I had the high bid again. There was a 2 second pause and then another bid came in and the time reset. Customer service said when the timer runs out Bid Buddy checks to see if it had to put in any bidsfor anyone. Deal Dash is a complete scam.
Hi Robin, I'm very sorry to hear about your negative experience. When someone has bids booked in their BidBuddy the auction can not end which is why the auction continued. We recommend using the BidBuddy because the majority of the auctions are won this way. Since you did not win an auction with your first bid pack, those bids have been returned to your account for a second chance. I'll be happy to help answer any questions you may have. Sincerely, Dave
Deal Dash is my first penny auction experience. In less than 4 months I have won over 40 auctions and have received some very good deals. The initial bid pack cost $36 for 60 bids. I always wait until the bids are on sale for 15 cents and buy them at that time. Deal Dash has a Buy It Now option, which allows you to buy the item and get all your bids back. It is very addicting and a lot of fun. If you are new to Deal Dash it is best to observe the auctions for a few days before bidding. Beware there are some bidders who overbid frequently. I actually have a list of bidders I avoid. Deal Dash customer service is great! Shipping is free and most items are delivered within a week. Gift cards take a little longer.
Taking the time to observe the auctions and being prepared to use the Buy it Now are great points of advice! Thank you Vicky!
A mistake was made with a bid pack. Deal Dash fixed the problem immediately. Thank you!
I bought the over priced bid package just to see what it was all about. In my opinion I should get a refund for the. 60 bids I had to buy to try it out considering you can buy them everyday for. 15-. 17. On top of that, either the auctions are rigged or people cheat. I was trying win more bids and spent all day today in one auction for 800 bids and at the end of the day I spent $135 for nothing as the same 3 bidders kept switching back and forth to keep me from winning. Masterdash, I want it to, and another one kept switching in and out. Eventually I gave up as I'd used all my bids and refuse to buy more. I have NOTHING to show for my money! All I wanted was some more bids so I could bid on Christmas presents for my family! I want my money back! I've contacted support 3 times and have heard nothing back! Don't waste your money like I did!
Very sorry to hear about your negative experience Meredith. I see our customer support team got back to you and refunded your purchase for you.
DealDash has offered me an exciting place to spend time especially during the Pandemic. Sometimes you Win and many times you lose. They have plenty of promotions for earning free bids and a Buy It Now option if you lose to get all your bids back. Customer Service is Outstanding! I suggest anyone new to the site take the time and read all the Tutorials about how the bidding process works.
Great advice Gerald, thank you!
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Thank you William for the good feedback. Please don't hesitate to contact us if there's anything else we can assist you with. Sincerely, Dave