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DealDash has a rating of 4.4 stars from 4,496 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I didn"t order and got charged. They are refunding this and the initial price that I paid to register with Dealdash. If I knew how to use it, I would bid and hope to purchase an item that I want. I am gonne check into it.
Oh I am so disappointed in Dealdash. There was a time I played on this site everyday, I would tell my friends and family about this and post daily. They made lots of changes in the products that they offer making it almost impossible to "Buy it now" in the event of a major loss. The items that are offered are very slim and the kids products are not offered much at all. 3 years ago I did all my Christmas shopping through this site and this past year all that was won was a flash light, some head phones and a set of way over priced knifes. What a huge disappointment this site has become. I do hop on every now and again to see if something catches my eye but never see anything that makes me even want to try to win. Not to mention because of the fewer auctions the winning prices are way high! Good luck to those who are still playing on this site, I just feel as if Dealdash has let all their fans down in a huge way.
Good advice Nicole, thank you for sharing! Good luck with the rest of your Christmas shopping. Sincerely, Dave
I have won some and lost some. I am trying to win something big, but I myself have had no luck as of yet. Maybe I will get lucky someday.
Thanks Diana and good luck! I hope you win that BIG one soon!
Every issue or request I have made of Deal Dash, they have responded quickly and with excellent care. I am sure if they keep up this type of responsibility to the consumers, they will rise to the top of their market.
Nice to hear Jessie and thank you for the positive feedback. Great customer service and experience is very important to us and our customers expect it - and why shouldn't they. Sincerely, Dave
About five years ago I tried a different penny auction site and after reading all the information I decided to give it a try. Well it just was NOT a good experience so as far as I was concerned I was done with penny auction sites taking my money with nothing in return; not even fun. But then after seeing an ad on TV for dealdash.com my husband and I decided that I would just check it out but we weren't really expecting anything good.
First I read everything available on the site including information about the BIN (Buy It Now) option and always no charge for shipping. Then I watched the bidders for a couple of days before I felt comfortable enough to actually buy some bids plus there was an item I had planned to purchase for retail from another online site coming up for bid so I figured maybe I could win it for a lower price than I was planning on paying.
Well since that first bidding experience in July 2013 every time we've wanted to purchase an item the first place we've checked is dealdash.com. If the item was available we've either won the item or used the BIN option. Oh yes and when we lose an auction and use the BIN option we receive all the bids we used on the lost auction back into our account. So how great is that! All those bids are ready to be used on the next item we hopefully want to WIN but if not we will very joyfully BIN.
And last but not the least good thing about our experience with dealdash.com is the staff that we have experienced have been very responsive and willing to make the situation right.
Nice message! Thank you for the great review. We wish you a happy Thanksgiving and all the best in the up-coming auctions! Sincerely, Dave
They treated me well. I didn't know how to use the site and they refunded my money and removed
The ones that I didn't understand.
Good to hear Lou. If there's ever anything we can assist with please don't hesitate to contact our support team. Happy Thanksgiving!
Robobidders, team bidders, whatever you want to call them, I don't believe in this site.
I've been refunded my original 200 bid purchase, which I dumped back into Dealdash, I figured, I paid for them, I'm not getting the cash back, so why not?
It's clear to me that this is a money-making website.
I have no problem with companies making money.
Its what makes the world go round.
Where I have a problem is in one week (just a few hrs a couple of days), I have the scam figured out.
Same person, signs up twice, different names/users.
Buys two sets of bids, bid on the same item, works best with what they call a Bid Pack. Set all bids on both users to use the "Bid Buddy" that bids automatically.
Walk away.
Some time in the future, if you did it right, one or the other of your "bidder accounts" will win.
Unless, your item was targeted by another team bidder.
Then you're screwed.
Which leads me to theory 2:
DealDash robobidders on the more expensive items.
Why else would DealDash actually have iPadAir tablets for sale just weeks after
They are put on sale for prices under $50?
How could they?
Apple goes after places like Walmart for selling their stuff for $5 under Apple's MSRP. A $500 iPadAir for $24?!?!? Apple would have lawyers there so fast...
The owners of DealDash better watch out.
Tony Soprano's goons will be coming along soon looking for their "cut of the action".
That's how blatant this whole thing is, once you figure out how much cash is involved and how little you "win".
I don't believe the rules-following user can win without cheating somehow.
I HAD A QUESTION AND WAS WAITING FOR A REPLY AND I GOT IT AND THEY WENT ALL THE WAY AND BEYOND.
I WOULD HIGHLY RECOMMEND THIS SITE FOR BIDDING.
Thank you Mildred for the positive feedback. I'm glad to hear customer support was able to assist you. Happy Thanksgiving!
Customer service was very helpful and addressed my question right away
I have used Deal Dash for over a year now have bought several items. If there is ever a problem, they will go the extra mile ensuring your satisfaction. It is possible to find great deals on this site!
I love this site! As far as Penny auctions go this one is trust worthy and fair. The lock the bidding at 5 dollars so no new bidders can jump in and run up the bidding. My favorite part of the game is that if you lose you can buy the product at regular price and get all your bids back. I use this option all the time seeing as I don't bid on anything that I wouldn't buy. They have great items for auction too from Ipads to 10 dollar gift cards.
Thank you Deanna for the positive review and good tips of advice.
Get in early and bid smart everything is there. Prefer over quibids.
I am a 1st time user who has not used the service yet, but wanted?'s answered and the response was quick and accurate.
Glad to hear Dwight. Our customer support team is always available to help answer any questions or provide tips and recommendations on how to get started. Please contact us again if there's anything we can assist you with. Sincerely, Dave
Love Deal Dash! I have won many items cheap! Key is to be patient. I HIGHLY recommend DD. 5 Stars!
Good feedback Amy! Being patient can really help you win. Thank you for the 5 stars :)
When they say they are the honest and fair auction it is for real no shipping charge is a good example of this all others are ripping you off with a shipping charge. DealDash is the best penny auction I have found and the service is the best.
We're glad to hear it Peter, thank you for the feedback!
Love this site! Great way to get Christmas gifts and have fun at the same time! Let the clock run so everyone wins! If you haven't tried it ya gotta!
Thank you Andie for the positive feedback. Happy Thanksgiving!
Great customer service on Deal Dash.com! They are quick to credit your account by email for any wins, purchases, or Buy It Now offers you may have purchased!
Thank you Nancy! If you have any questions or suggestions on how we can do an even better job please don't hesitate to get in touch!
Dash Deals Employee Chris was very polite and corrected the problem with in 5 minutes. He is an asset to the company and if his tone would have been any different I would not consider doing business with Dash Deals ever! I was very impressed with the professionalism I received. Can't wait to try Dash Deals again, my first deal was a free one I had heard about from Good Morning America... this web site is great fun and I recommend it. Thank you, Chris... Regards Mrs. Jones
Thank you Bobbie. I'll pass the message on to Chris. Have a great Thanksgiving!
I have spent thousands of dollars on bids and I came to my senses... Wouldn't you think that if you didn't win that you would get your bids back and the person who won, would be responsible for their bids plus the winning price of the item? I know about the "Buy It Now" and the rules, but I asked customer service about it and they basically cut-pasted their answer to me about Buy It Now... I won a couple of lower priced gift cards when I FIRST started bidding. Yay me! When I took a break from Dealdash for a few months and decided to try to win some things with the extra bids I had... I seem to have immediately won two thumb drives, lower end Walmart and Amazon gift cards. Okay, bought some more bids, and won absolutely nothing! I wish I could get my money back to pay for my medical bills that have just now accumulated. I feel cheated that I spent so much money on this. Seems to be rigged somehow so you win and when you return, you after being away, you win small items and not the big ones. Not too thrilled.:-/ But I will admit that customer service was nice when they had a computer glitch pushing me out of a pro Canon camera I had been bidding on and gave me my bids back, but took out of the auction. Grrrrr... I really want my lost bids money back!
Hi Neuro, sorry to hear you've been having a tough time winning higher valued auctions. As you've experienced yourself the lower valued items are easier to win and the higher valued items are generally more difficult to win. Our customer support team is always available to assist the best they can so please don't hesitate to reach out to them with any further questions. Sincerely, Dave
They are great, their customer is quick to help you!
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Great to hear our customer support team was able to help you out. If you ever have any questions about getting started please don't hesitate to contact them. Sincerely, Dave