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DealDash has a rating of 4.4 stars from 4,496 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I was unclean that bids were not refunded to your account if you loss the bid. I was refunded all money. Thank you
I am not very patient with penny auction sites but this and Happy BidDay are pretty good and this one gives you bid prices on sale as well as free shipping. I just don't win much here except gift cards.
It's so easy and fun. They have a great product selection.
Deal Dash is a fun way to shop for gifts or basic needs. You have the chance the bid on merchandise that you actually want for pennies on the dollar!
The site is fun and they have done everything they said they would. I am impressed and very happy I tried them first.
I give them high marks based on good customer service, ease of use and the buy now feature. I have won a few small auctions. On the down side, I don't like the Free auctions, that just runs up the bids and also don't think that they don't use Bots. I have seen auctions where bidders have place large numbers of bids that would exceed the value of the product 3 and 4 times. The auction I am watching now, the same bidder has been bidding every other bid for the last 8 hours, the auto bidder does not support this and no person is capable of placing a bid every 12 to 15 seconds for 8 hours… they should check their programming. Loll
Than you Thomas for the feedback. The only bot is the autobidder aka BidBuddy which places your bid for you during the last second of the auction. This is highly recommended to use and the majority of auctions sold are with the help of the BidBuddy.
Misread information about a gift card and I thought it was a promotional item and I threw it away. I was reimbursed for an equal value and was very happy with the results.
Whoops! Glad to hear our support team was able to resolve this for you.
I am new here but i feel its a very honest site and you have always a chance to win
Friendly. Customer service reps are great and caring. Very fast with responses.
I have been with DealDash for over a year. I enjoy it very much but lately I find that it is hard to win anything. I have however in the past got some great deals on gift cards, appliances etc. i admit that sometimes i get caught up in a certain item & overbid on it. Be careful, DealDash can be as addictive as sitting at a slot machine.
Thank you Sue for your loyalty and for continuing to shop with us. We look forward to providing you with an even better experience in 2014!
THIS IS A SCAM! You SUCKER people into paying for bids, and you allow first time users to win 3 small items so that they get excited to keep on playing. Little do they know, that they'll have a SMALL chance into winning anything else, and before you know it, you've spent hundreds of dollars on nothing! What's worse is that you have your own employees playing to HIKE up the bids, as I've seen for myself, they are not shown on the bid screen after they place a bid. Just shows them briefly after they've placed a bid! What really makes me ANGRY is that I actually bid almost ALL of the what the asking price was on an item, and still LOST. Who would want to pay MORE than what the item is asking for? I know who. Your employees! That's what I call a SCAM and you're make MILLIONS off of people you decide to jump in as an "invisible" player! Don't think you're fooling me, because you're not! I know you'll tell me to buy my bids back for the item I bid on, but what's the point... I'm here to WIN not keep buying and spending money on items that I could use, but don't have an immediate need for! I'm done with this, and I hope I've warned enough people to STAY AWAY!
How can we help you Sacha? I'd be happy to provide assistance so you have a better understanding about our business and why people shop here. Also, we guarantee employees do not bid in the auctions.
As a newbie, even with reading rules, you get excited and lost in it. It was such a great relief to have a live chat available to answer questions without having to dial or wait for an email response. I have several items won now and am waiting for there arrivals. I can't wait and look forward to each day looking and bidding now. Thank you DealDash!
You're welcome Laura and thank you for rating us. Please feel welcome to get in touch anytime for assistance.
I get wonderful deals and they have a friendly staff. Just love it all...
I came across this website by accident one year ago while traveling to Japan, and I love it! I won my first auction very quickly and thought to myself, that this couldn't be real, but with Dealdash refund policy (for new bidders) if you aren't delighted you can get a refund (read their 90 day policy), I figured that I didn't have anything to lose, and continued to play. I love the free shipping and the great customer service too!
Hi,
I have been a bidder now for over a year! In order to be successful, you need to bid on only the auctions you really want and willing to buy if you don't win. You will then not lose your bids and reuse them. I also love the extra bids you earn with the timer. There is lots of competition, but I have won some great deals that keep me coming back. I am not a big gambler and not willing to lose money, Deal Dash is the way to go, have fun, win some and lose some... Free Shipping, Excellent customer service too!
Dealdash is a great penny auction! There are many great items up for bid. They offer discounts on the cost of bids and sometimes they offer the items for half-price or for free. Bidders need to watch how they bid in order to make the most of their bids.
Thank you Diane, we're really glad you enjoy the bidding and shopping experience with us!
I had a payment issue, and it was resolved so quickly, and followed up on to make sure I was satisfied. This is the most fun Ive ever had Christmas shopping!
Nice to hear Tracy! Sorry for the payment issue but good to hear it was resolved quickly for you. Glad to hear you've been having a fun time Christmas shopping - enjoy!
An item I won, an outdoor Christmas decoration, was out of stock and there was a delay in getting more from the company. DealDash sent an email to let me know about the situation. This gave me time to find a replacement for the decoration. DealDash also gave me a choice of gift cards or bids in place of the item. I appreciate their quick action.
DealDash has been the best penny auction site I have tried. I would recommend it. Just remember to be patient when bidding on an item.
We often hear patience a key to winning success - good advice! Sorry the item went out of stock but glad to hear our team reached out to you with good replacement solutions in time.
I have tried about six other penny auction sites and I am totally sold on DealDash as being the best penny auction site. DealDash bid price is very reasonable. It's BuyItNow option makes it totally risk free because it doesn't force you to buy the item plus a bunch of bids at regular price. DealDash has always, always, always treated me right. Word of advice to those who are not having success, winning requires a lot of patience and strategy. Set your limit, do the math and prepare to monitor and bid on your desired item patiently over possibly a long period of time. As a contest perk that DealDash runs on Facebook, winners can submit a photo for a chance to win a $500 gift card. Well, I was fortunate enough to be one of those winners, week 49.
Thank you DealDash for being a legit and generous penny auction site.
Sincerely,
Username: vincele
Great tips of advice, thank you for sharing! Recommend to read this review for some tips to win auctions.
I have been with this web site for one year plus, may I say I have never had a real complaint for them. They have always treated me very well all my prizes or winnings have always been delivered in the best way possible and very fast may I add when some people were saying they were slow... no I NEVER had that problem and I have had packages delivered every month sometimes several a day came to my house... I love winning on this site and yes I have won a lot. It take patience and what is great too is: if you do not win the item you can purchase it and get the bids that you spent on it back, and PLUS it is shipped free to you
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Thanks for the review. The variety of items is pretty BIG! During Thanksgiving we sold frozen Turkeys! Shoppers can also choose to buy Tide laundry detergent or even an outdoor fireplace!