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DealDashReviews 4,496

4.4

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DealDash Reviews Summary

DealDash has a rating of 4.4 stars from 4,496 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.

service
203
value
184
shipping
155
returns
117
quality
180
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
2 reviews
1 helpful vote
Follow Keven F.
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I was very pleased with the speed of the response when I wrote to customer support about the Tide that I had bought through "Buy It Now" but had never received. I got the tide yesterday and also was given 63 free bids as compensation for the delay (11/22/2013 to 1/3/2014).

Date of experience: January 4, 2014
DealDash -. — DealDash Rep
over a year old

Hi Keven, good to know this was properly resolved to your satisfaction. The customer experience is very important and we hope you enjoy shopping with us in 2014. Sincerely, Dave

Alabama
1 review
2 helpful votes
Follow Vern O.
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They let you "win" enough to whet a gambler's appetite, then you pay and pay. You get just enough to keep you paying, but overall you end up paying way more for things than you would if you bought them outright. Stay away!

Date of experience: January 1, 2014
DealDash -. — DealDash Rep
over a year old

When shopping for things you're planning on buying anyway, why not try to win it at a good price. If you don't win, you can buy the item at regular price and get your bids back to try for something else. The auctions are really unpredictable and people win some really good deals every day.

Delaware
1 review
1 helpful vote
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My experience with DealDash has been fabulous. I'm treated like a Queen. My questions are answered promptly and courteously. You feel great when you're a winner and DealDash gives you so many auctions to win and feel good about it. It's important to start out with enogh bids to win small and then go up the ladder. The commercials on TV are true. You can win often just what you want. I love DealDash. It cheers me up on dark days. Huge kudos for DealDash!

Date of experience: December 31, 2013
North Carolina
1 review
0 helpful votes
Follow Beulah H.
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They was quick to respond to the problem I was having, and refunded my money for a gift card that I didn't receive.

Date of experience: December 31, 2013
DealDash -. — DealDash Rep
over a year old

Good to hear customer support was able to help quickly resolve this problem for you.

Virginia
1 review
1 helpful vote
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Very fast response for this time of year. I am sure they are very busy at this time. I have been doing penny bidding with DealDash since 2010 and if I ever had a problem big or small they have always been quick to respond back to help me solve the issue. I just didn't expect being so close to Christmas and all I would hear back from them so quickly ( less than 24 hours) and take care of it. Thank You

Date of experience: December 26, 2013
DealDash -. — DealDash Rep
over a year old

Thank you Ron for your customer loyalty. We're glad to hear you've had a good experience over the years and we look forward to making the service even better in 2014 and beyond. Happy New Year!

Oregon
1 review
0 helpful votes
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These folks are great i clicked on the link thinking i was spending. 60 cents and it was 60. Dollars and im on social security and that took all my money when i asked for a refund they were on it and did it for me! I CANT say enough for deal dash.com! They are wonderful!

Date of experience: December 25, 2013
DealDash -. — DealDash Rep
over a year old

Thank you Marilyn for the feedback and I'm glad to hear your issue was resolved for you. Happy New Year!

California
1 review
0 helpful votes
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My auctions for some reason was showing I won but would not let me pay there was a bug in the auctions I let deal dash know they checked it out and stood behind the problem. Thanks Dealdash I HIGHLY RECOMMEND YOU TO EVERYONE.
MOST SINCERELY S FLEMING

Date of experience: December 25, 2013
DealDash -. — DealDash Rep
over a year old

Thank you, good to hear this issue was solved for you! Happy New Year!

North Carolina
2 reviews
13 helpful votes
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DEALDASH IS THE BEST PENNY AUCTION ON THE WEB HANDS DOWN! I AM A LIFETIME CUSTOMER! A++ CUSTOMER SERVICE

Date of experience: December 25, 2013
Ohio
1 review
2 helpful votes
Follow Joann B.
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I checked out the FAQ of this site before I started bidding and no where did it say that you will be reimbursed if you spend all your bids. The only way you can 'bid' on this site is to 'buy bids'. I paid $60.00 worth. Now underneath each photo of the product you're bidding on it has the price of the item and if you buy it outright you'll get 'this many bids back', because the FAQ did not say I would have to spend more money for the pleasure of bidding more once my bought bids ran out, I just assumed that once my bids ran out that because I did not win the product that my bids would be refunded. If this is what you are thinking too, you're wrong.

THIS IS A SCAM! Save your dollars and go to a site where you don't have to 'buy bids'. I'm sure each one of you can think of at least one popular site right off the top of your head.

Look at it this way... you go to a flea-market with the intention of buying something. Some flea-markets you don't have to pay to go inside, others you have to pay anywhere from $1.00 to $10.00 to get in.

Would you think the person running the flea-market a decent man or a scam artist if he told you that you can not spend one penny on any of the items at any of the vendor's tables unless you buy 'this many tickets for $60.00' and then added, if someone else buys the products you're interested in you're out of luck you don't get your sixty bucks back (or however much you gave for the 'pleasure' of shopping there). Of course you would call him a scam artist and warn everyone about him.

No one can tell me that this is not deliberate. If it wasn't deliberate, then this auction site would have the fact that once your bought bids run out you have to pay more, IN their FAQ or preferably on top of their home page in bold letters so NO ONE would miss it and everyone would know what they are getting into.

In their FAQ they say they are 'fair & honest' and 'if you don't win you'll get your bids back for a second chance' well I didn't win because I ran out of bids and I did NOT get my bids back.

Date of experience: December 24, 2013
DealDash -. — DealDash Rep
over a year old

Hi Joanne, sorry for any confusion about how the auctions work.

1. Buy Bids
2. Browse Auctions
3. Start Bidding
4. Win & Save
5. Did not Win? Buy it Now and Get Bids Back

If you don't win an auction with your first bid pack purchase - we'll give you a second chance. If you're still not satisfied with your shopping experience - we'll give you a full refund on your first purchase. Please get in touch with our support team and they'll be glad to help you out.

Thank you and Happy New Year!

Hawaii
1 review
1 helpful vote
Follow Kristine A.
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Bidding is a lot of fun, and I even won an item that I really wanted, but i was very disappointed to find out that they don't ship to Hawaii. This means my only choice is to trade the item i won for bid credit. However, it doesn't make sense to continue using the site since they don't ship to hawaii. I sure hope that changes someday.

Date of experience: December 24, 2013
DealDash -. — DealDash Rep
over a year old

Sorry Kristine we can't ship to Hawaii at this time. Hopefully in the near future. Happy New Year!

Michigan
1 review
2 helpful votes
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The auction lasts too long! Who really has time to sit and bid for days upon days! The site claims it gives out deals but if I wanted to buy the item it now I could just go to the store and pay the full price... That's not a deal in my book but... Curiosity killed this cat for sure! I've learned my lesson.

Date of experience: December 23, 2013
DealDash -. — DealDash Rep
over a year old

Hi Nicole, if you have the time and patience it's possible to get some really good deals and if you don't win you can just pay the same price for the item as you would at a store and get back all your bids to try again. This is why so many people enjoy shopping here. You get a chance to win a good deal and if not you can just buy the item at normal price and not lose anything.

New Jersey
1 review
2 helpful votes
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I had a big problem with a winning prize and they did so much to help me and straighten it out. The best people to work with

Date of experience: December 23, 2013
California
2 reviews
1 helpful vote
Follow Shirley G.
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I have been using Deal Dash since Sept. Winning some, losing some, using the option to Buy It Now (BIN) and getting my bids back on something I really want.
I have been lucky to get a 39" LED TV for only $12.75 and a Applebees $25 gift card for $. 76 and those prices include the bids I used. You have to use common sense and restraint not to go crazy and overbid. I have seen that happen too ofter.
I invite friends to try Deal Dash but to be careful on how to bid.

Date of experience: December 23, 2013
Illinois
1 review
0 helpful votes
Follow Babs M.
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Had a small whoops on an item from DealDash and when it was delivered only part of the order was there. Had nothing to do with DealDash but rather with the supplier. When I brought it to their attention they resolved the issue very quickly and very satisfactory to me. I have been using DealDash now over 1 year and love it as much now as when I first started. It has kept me in gifts for family and friends non stop.

Date of experience: December 23, 2013
DealDash -. — DealDash Rep
over a year old

Hi Babs, thank you for the nice feedback and thank you for shopping with us for over 1 year now! Good to know this issue was resolved quickly and smoothly.

California
1 review
0 helpful votes
Follow Donald R.
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They offer a trustworthy service at an affordable price.

Date of experience: December 22, 2013
New York
1 review
2 helpful votes
Follow Nunuv Y.
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The woman IN THE COMMERCIAL paid $25 for a $150 mixer--but bid 761 times. At 60 bids for $36, she paid $481. This is the purchasing experience they are featuring in their TV ad! Shameless.

Date of experience: December 21, 2013
DealDash -. — DealDash Rep
over a year old

Actually the mixer retails for $350 and bids were purchased for 15¢ per bid (not 60¢). At the moment bids are on sale at 16¢. If you're interested to give it a try or have any questions please let us know. Thank you.

Florida
1 review
2 helpful votes
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I called in for a refund due to my error,
Kim was very understanding to my concerns and kept me calm when I thought I was doomed she assured me she could fix my issue and that she did all while being very at tentative and kind throughout the entire time till she completed the correction I had made, Kim is an asset to your company I wish there were more CSR, s in the world that would mimic her knowledge of conducting a pleasant call all in the name of resolution which is all the customer wants 10 thumbs up to Kim thank you for all your understanding.

Date of experience: December 20, 2013
DealDash -. — DealDash Rep
over a year old

Great to hear Daisy, thank you for the nice feedback.

Marci J.
Tennessee
1 review
0 helpful votes
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I needed a refund and it was handled in professional manner and a timely fashion.

Date of experience: December 20, 2013
New York
1 review
2 helpful votes
Follow Sandro F.
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My experience was:
December 20, 2013

My experience was:
* i joined and spent $21 on 60 bids
* i amazingly "won" 4 auctions for $10 gift cards (Burger King, Dunkin Donuts etc) for less than 10 cents
* i "won" an auction for 60 bids for $5.40
* i started looking for deals on stuff I wanted, figuring "what the heck, if I don't win, i'll pay full price". I identified a cordless phone set from Panasonic
* I spent all 90 of my bids on that item, and did not win it

So: to summarize:
* I spent $21 + $5 = $26
* i "won" $ 40 worth of gift cards
* I realized it was a worthless waste of time and money and stopped before giving them another penny.

NOTE 1 -- their "if their full price" were legit, I would use this site still. But you can *ALWAYS* find the same exact product on Amazon for 10-20% less. Their price is what I would call FULL RETAIL, which noone ever pays. So yeah, you can bid until you are blue in the face, and then pay FULL PRICE and get all of those bids back --- but you are paying WELL OVER FAIR MARKET PRICE

NOTE 2 - an auction for something worth $100 that sells even for $20 (great deal) takes 4 hours + to finish. (bids come in at, generally, 9 second intervals once the auction "settles in"). I don't know about you, but my time is move valuable that that.

Date of experience: December 20, 2013
DealDash -. — DealDash Rep
over a year old

Hi Sandro, why the negative rating? The "full price" comes directly from our partners like Best Buy meaning we price match them and many times this price is the lowest you can find anywhere. As for your second note, yes it can take some time for the auction to end so if you have the patience you can get some really good deals. Please let us know what we can do to improve your experience. Thank you.

Illinois
1 review
2 helpful votes
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ALL penny auctions are scam. I spend $80 on bidding. And got nothing. This was cruse vacation to Bermudas. They do not send You anything. When I call. You must go on sum websides to claim prize. No ticket no voucher YOU WON ZERO. I see now ads on TV. Showing actors who telling everybody like they won computer for $10. Mixer worth $350 for $10. This is all lie. Big lie. And will take You all day to bid item. You must stay home and do not work. Im suprise nobody shut down this auctions. Try to bid. A penny every time You bid will take You forever. And nobody ever won something worth $300 for $10. Why because people bid until item get to original price. Better go to the store. Have bad experience. STAY AWAY. SCAM.

Date of experience: December 19, 2013

From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


dealdash.com
Founded in 2009
Woodbury, MN, United States