The bicycle I bought through DealDash( I did not win the auction, but used the Buy it Now option) was found to have a warped front wheel. I wrote DealDash and they have arranged for me to exchange it at a Walmart store of my choosing. I am in the process of setting up someone to help me as my car is a bit small. The purchase date shown above can't be correct though, this all took place more recently and didn't take 3 months as that date would indicate.
I had a couple of issues with two high end products. Both times it showed me to be the winner and then a few seconds later. It popped up and said "NOT" When I contacted Deal Dash I got absolutely know where with them. I tried several more times to get help and was totally blown off!
At one point in time Deal Dash had a wide variety of higher tick items. Returning to check it out these days I see a lot of under the kitchen drawer and under the sink items. It is very true the site can suck you in and as others have written, the cost of bids seems to be a taboo subject. You will notice that Deal Dash TV Ads have disappeared and I suspect a large percentage of their original bidding members have fallen by the wayside.
If you are truly interested in an item, I suggest finding it on the Web in another location.
Honest Company with Integrity and loyalty to their customers. I am overly impressed with how they handle and conduct themselves as a Company. So much more than just some mobile bidding app. Very Impressed. Highly recommend.
This site used to be a great auction site, but lately I have noticed that even with fairly aggressive bidding there are a lot of bidders out there who are overtaking the auctions. It would be nice if management would consider a few more controls to give more folks a chance to win now and then.
Hi Jo, thank you for your feedback and your long-standing support for DealDash. We truly value your insights. We definitely understand that aggressive or frequent bidding behavior by some participants can make the experience less enjoyable for others. Rest assured, we’re continuously exploring ways to maintain fair competition and create a more enjoyable environment for all our users. If you ever need any assistance, please feel free to reach out to us! Our support team is always available 24/7. Happy bidding!
I am so frustrated with this auction and i'm starting to realize that some of the reviews are true that there are a lot of fake accounts to drive up the prices. I have been bidding on a 850 bid item for a good 3 hrs, lost 416 bids on it decided to leave when yet another person joined to bidding process. The person who was originally bidding with me is still one now, 4 hours later. She never left, kept bidding. By my estimation, she would have lost well over 1000 bids, yet she is bidding on a 850 bids - how does that make sense. I won by "some miracle" 100 bids right when i joined and a $10 Dunkin donuts gift card right in the beginning and ever since then, loosing and loosing. Don't waste ur money people
Hello Viorica,
Thank you for the taking the time to reach out with your concerns.
My name is Erin and I'm replying on behalf of the DealDash Happiness Team. I'm sorry to hear you're feeling frustrated and hope that I am able to help ease your mind.
We do have some active bidders, some who have been with us for a very long time.
That said, I can assure you that DealDash is not fake or rigged in any way. All of our users are real people just like you, placing bids in real-time. We have a top-notch Compliance Team monitoring the auctions full-time. If instances are found where an account is in violation of our Terms of Use, we take immediate action, including account closure where necessary.
Despite this, we always like to review anything that a customer deems suspicious. Kindly reach out to us so that we may further assist.
Our team is here 24/7!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Your DealDash experience is our utmost priority, and we look forward to hearing from you
I have won several items from Deal Dash, all of which of been good quality products. While you may not always win the item you're bidding on, it's a fun way to win inexpensive items and have a little friendly competition while doing so!
I just recently joined Dealdash on advice from a co-worker. I have managed to fill my entire Christmas Shopping List with some major deals and saved me hundreds of dollars. I won items I normally would not have been able to buy shopping locally.
I love this site, the very first thing I won was a $10.00 gift card from Walmart and it only took 1 bid so it cost me a total of $0.16. I think I must have gotten really lucky on this one because I haven't gotten any since. The nice part about this auction is that even if you lose the bid you can always buy the product and get your money back that you bid with so I will prob always shop at walmart to I wont lose any money...
I have been a participant on DealDash for 5 months and have won 59 auctions. I visit the site daily. I watch more auctions than I participate in. It's exciting and entertaining, but you have to know your limits. Enrollment increases daily. Because of this, they could use more auctions. Customer service is friendly, very receptive of feedback, and respond quickly. They are better than other penny auctions because of their free shipping and deals on bid packs!
At times I have found Deal Dash to be so busy with bidders that it's difficult to compete. I do enjoy though the different options Deal Dash employs to help make the experience of bidding fun and enjoyable to play. It's a challenge but exciting game that just keeps on getting better. I do wish some bidders would let the bid clock run it's 10 second course instead of bumping bidders off. It's a matter of common courtesy.
Purchased more gift cards than I won. I've followed auctions for more than an hour only to finally give up and in some cases purchase the gift card. I appreciate that opportunity but just wish I could win a few.
I see it's all about strategy. Pay attention to what everyone else is doing. Just because you see 20 people in a bid watch to see how many are in it after a few dollars. Bid late at night to get a better feel for it and win items with one or two bids. But pay attention and be patient. Good Luck!
Thrill of the win, agony of lose. I have won and lost many auctions. It's all about the play. I would stay on DD but my pocket book won't let me! Great finds, adrenaline rush, and learning control. Thanks DD.
This site is great but also the workers are better when it comes to any issues.
The only reason i gave them four stars is because there was no skateboards or long boards but all in all really good site.
Don't waste your money on the bids. Once you are the highest bidder, you still have to pay for the item. If you have nothing better to do with your life, then dealdash is the place to be because you can spend hours bidding. All in reality, it's a very deceiving website that just takes your well earned money that you work so hard for. Just don't do it. I would preferably like my money back, but I know that won't happen.
Hi Megan. Thanks for your review. Please note that thousands of customers get great savings on DealDash every day. Sorry to hear it didn't work out for you. We have a 100% money back guarantee on the first bid pack purchase, so make sure you contact our Customer Support team if you wish to request a refund. Our toll-free number is available 24/7: 855 455 3325
Anytime I have won or bought something and had any type of trouble the customer service has been great. I do have one drawback and that is once you buy certain items you can NEVER purchase or bid on the item again. Think there should be a 1 year blackout or something along those lines. I have already purchased Christmas gifts for this coming year and got GREAT deals. I not all of Christmas last year on here and business gifts for clients. Love this sight but can get addictive!
Paying for every bid is a joke. People think they're getting a good deal because they got an ipad for $150 but the increments take so long to get there you have to spend $300 in bids to keep it going and even if you lose, you are still paying for the bids on something you didn't even win.
Hi Logan, thank you for your feedback. We are sorry to hear that you are not satisfied with your DealDash experience. We understand how frustrating it could be when the competition is tough and you’ve invested much of your time and bids in the auctions. We do not hide that we are a pay-to-participate auction site, and the vast majority of our customers are repeat users who come back because they get amazing deals, even with the cost of bids included! Additionally, we have a unique feature called "Buy It Now" that allows you to purchase the item you were bidding on at its regular price and get not only the item itself, but also all the bids you used in that auction back. Moreover, we offer a 100% money-back guarantee on your first purchase of bids so you can try us out without any risk. I have issued that for you now and sent your refund details via email. If you have any further questions or concerns, please don't hesitate to contact us. Our customer support team is available 24/7 to assist you. Have a great day!
The experience was very well received by me. Thank you for doing what you stated you would do and then some. L will consider rejoining again later on.
Suggestion: Select the number of gold stars at top of page or page will not be sent to you.
I was bidding on a cake (silver) server and had bid 249 times. A new person jumps in after the $5.00 limit, but he had placed a bid at 89 cents, he goes on to win because I ran out of money. This just doesn't seem fair.
Overview
DealDash has a rating of 4.5 stars from 4,479 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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- Maple Grove, MN, United States
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Business History
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lawrence, the auctions you're referencing ended back in 2012. Based on the communication history regarding this instance we investigated the auctions and explained how they continued several minutes after your final bid was placed. We understood you may have tried to place a bid at the final second before the auction ended, however unfortunately it was too late and the auction sold to the highest bidder.
I see you have not participated in any auctions since 2012 as a result of this experience. We'd be more than happy to welcome you back and give you a second chance to try out the many new features made available since 2012. I'll send you a personal follow up email where we can discuss more. Thanks for giving us the opportunity to improve your shopping experience with us - even after all these years!