DatingSiteBuilder

Stay Away! Their script is garbage! Their customer service is garbage! They supply no phone number except for sales; go figure. If your looking for a refund forget it. Once you order you will never see the money again. I tried to get a refund through them, paypal, and co2checkout with no success. It took them a week just to set it up. The profiles that are used are from hundreds of different websites with no real active users. They are a scam artists! They turned my website off in the middle of my paid subscription probably because there was a bug in the script they could not fix. So not only did I pay for a full month of service and only recieved less than half, they decided to use the real people that signed up through my website for there own gain. I will do anything and everything to let people know how bad it really is. I should have listened to the reviews that I read but I tried to give them a try anyway. Whatever you read about them it is true. Do not even think about signing up. Its not worth it.

Hi. I bought a template from them and I pais 49$. I expected tabless template, with at least some JavaScript and nice CSS. Here what I got: ONE, yes ONE PSD (from index), ONE CSS with 70 lines of code, ONE page (the índex) and a folder with the images. A total waste money, an amateur layout. Worth less Than 10$. The template did not have the other pages, not even a pre built php contact form. Yes I bought templates from other sites like template monster and they sell a decent template.

This was a dream for me ( to have a dating website) and they dowsed it out with negligence. Incompetency. Taking more money from me each month than they should, and fraud. THEY TOLD ME THE 1000 PROFILES WORKED, THEN I READ SOME SMALL PRINT THAT STATED THEY DIDN'T WORK!? THEN THEY SAID THEY WORKED UGH, SO I TRIED TO COMMUNICATE WITH AT LEAST 100 MEMBERS AND NO RESPONSE AND THEY WERE SUPPOSEDLY "ONLINE." WHEN I ASKED ABOUT THE SEARCH CRITERIA BECAUSE THAT DIDN'T WORK AT ALL EITHER, THEY SAID SOMETHING LIKE A 6 YEAR OLD WOULD SAY, NO OFFENSE TO 6 YEAR OLDS. THE SUBSCRIBE EMAIL BOX IS A FAKE TOO. I PUT MY EMAIL IN IT AND NEVER RECEIVED AN EMAIL! THEY ALSO SAID THAT IF I WANTED MORE PROFILES I'D HAVE TO PAY $100.00 FOR THEM, WHEN I ASKED IF THEY WOULD WORK, I GOT NO RESPONSE. THE CUSTOMER SERVICE IS A JOKE. THEY SIMPLY SAY WRITE A TICKET EVEN THOUGH YOU HAVE TIME AND TIME AGAIN. THIS IS THE DEFINITION OF FRAUD. THEY NEED TO SHUT DOWN IMMEDIATELY!

I wish I came here first, I bought their rubbish dating script, and once I received the source code I was shocked how rubbish and amateur it was.
The site is awful, I have got a a dating website at the moment which I use a totally free script which is much better than this rubbish.
I asked for my money back and they told me no, as apparently it was my fault not theirs.
The customer service is rubbish and they are very rude.
So my advice about this scamming website.
DO NOT USE THIS SITE OR BUY ANYTHING FROM THEM.

DO NOT BUY ANYTHING FROM THIS COMPANY.
Bought the software from them a few weeks ago, after putting a request in for them to install it 2 weeks later they finally got around to it. What an absolute joke, for my $99 i got a frontpage that was uneditable & NO admin panel, my site was unusable after a week of waiting for them to sort it out i finally had to give up & accept that i had been blatantly ripped off by this company, the ticket support system is a joke with predefined answers to questions.
Finally went with another company bought there software, who within 3hrs of requesting an install had my site installed & running, complete with Admin panel. Please to whoever reads this DO NOT USE DATINGSITEBUILDER you would be wasting your money.
Please note i DO have proof of my dealings with datingsitebuilder by way of screenshots ive taken of my ticket conversation with them.

Beware of using Datingsitebuilder.com.

Goron, Brandon, David, and anyone else in their organization are not credible at all. I signed up with them in October 2011, and in late December 2011 asked for my account to be cancelled and asked for a refund, as they did nothing that they said they would do.

I started with a basic site, then, in order to add more features, expanded to their top level site, then ordered from them 1000 "custom" profiles. After I placed the order, I noticed that the few profiles that they were uploading onto my site were not customized at all to my specifications. I had to send repeated emails to their "support" office (because they would not speak to me on the phone - each time they answered, I was told to submit a ticket) telling them that the profiles were wrong, and asked when they would be uploaded (because they told me it would take "up to 2 weeks"). After waiting over 4 weeks, I had only 191 profiles uploaded of the 1000 that I ordered. I then asked to cancel my account and asked for a refund. I received no refund at all (even though I have an email from the payment center that they use telling me that I am owed a refund!), and also they still have not signed over to me the rights to my domain name that they registered for me.

I paid them (and lost) $450, plus I lost my domain name which they will not give back. DO NOT USE Datingsitebuilder under any circumstances! They are not reputable and will steal your money.

I made enquiries from Dating site builder about certain functionalities I requested for my dating site and was told to try it for 30 days and if I dont like it I should cancel my subscription within 30days with full refund.

I tried it and wasn't pleased with the service so I cancelled my subscription (within 30 days) and didnt realize I had to cancel auto renewal from 2C0 as well.

As a result, I got billed for another month.

I have been trying to get my money back since December 2013 but till date their has been no update on this.

I also requested for my Domain name and DNS to be transferred but only DNS was transferred.

The customer service is appaling and this is begining to look like a Scam website. Should have known better.

I cant believe I didnt check the reviews first, what was I thinking? I am trying to build a social network and after a quick search I came across this website. It looked reasonable and I paid for their premuim package, everything looked alright and smooth until after I paid then all of a sudden their "client log in" is down and not responding? Their support is mysteriously down too?

I am glad I paid with Paypal just incase I need to get a refund. I DO NOT GET SCAMMED BY NO ONE! I rule that this is a fraud and any of their workers that want to contact me please do, I would gladly provide you with my order number and whatever you need to know! STOP SCAMMING PEOPLE!

Recently I signed up with http://www.datingsitebuilder.com web hosting but the service was horrible. I signed up to start a dating site but could not because some of the features simply did not work. So far I have been signed with the service since the beginning of August. By mid August I had to ask for a refund if the many problems of NON-WORKING features did not get fixed. By the end of August 09 the hosting service did not fix the problems. So far I heard of atleast 16 other people currently on Facebook that had problems with datingsitebuilder and cut-off their services due non-working features. So I had to fight for my refund of $120 back which I finnaly got after a couple of weeks of cancelling their services. Anyway, signing up with Datingsitebuilder.com was just a waist of time! What A Waist! They should at least try to fix up their system to offer something decent to people. There are many other people that had problems with datingsitebuilder.com Many of the people that had problems with them can be found on facebook. I am not the only one that had problems with them.

Here is a link to another person that had problems with them:
http://www.webhostingtalk.com/showthread.php?p=*******

I can't begin to tell you how angry I am with this bunch of scam artists. I have - had - a great dating website using SocialGo until they decided my site was "adult" and I had to find an alternative. Datingsitebuilder looked perfect. They even had a friendly Live Help operator who was able to answer all my queries and assure me that their technical support was "second to none". The software itself looks - and in fact is, great. Or it would be if it worked. The trouble is, most of the time it doesn't. So you have to submit a ticket requesting technical support. Which is non-existent. Sometimes, if you are lucky, you get a reply within a couple of weeks. But more often than not the reply will be an incomprehensible one-line response from somebody who clearly didn't understand your question, can't help you, and doesn't speak English anyway. You can wait MONTHS for them to deal with even the most basic issues. Oh, and the Live Support disappeared a few days after I'd signed up with them.
I rebuilt my entire website around the Datingsitebuilder software, and now my members are deserting it in droves, because of all the technical problems that never get fixed. In just a few months I've gone from earning $5k/mth in membership fees, to LOSING money every month.
The only thing they are efficient at is charging your credit card. Even if they sell you a piece of software that doesn't work, and you tell them you don't want it, and want to cancel the account, they will still continue to rebill you monthly for it. In fact they don't seem to have any billing department as such. Billing queries have to be posted on their support message board.
Avoid this company like the plague.

I was a customer of this site for 6 months. I paid my bill on time up till the last couple of months, as I was trying to give them an ultimatum to get my stuff sorted out or else! Did not matter... After 6 months of fighting with them about my domain ownership transfer (that I NEVER got) And many many other issues, and after 6 months of them trying to get my login information for my godaddy account, AND my paypal account, I finally cut my losses and said F*** you! Its a shame, cause I already had over 200 local contacts on my dating site. They offer NO live support, only ticket submission, and you are lucky to get an answer in 2 weeks on a ticket. And IF you do get an answer, its usually a bunch of bull$#*! excuses basically blaming all your problems on you. They take responsibility for NOTHING.

Also! For those of you who think you can just solo it and grab their "stand alone" software and build your own site without them, DONT DO IT! You need a complete knowledge of PHP to even use the software and again... they offer NO live support, in fact, there is NO phone number to get ahold of anyone with their company other then the one to recruit more suckers into paying them. They are the biggest scam I have ever seen!

2 months later my site is still up and running, and people are still joining and sending me messages, but of course, I can not log in as I refuse to be ripped off anymore and have stopped payment.

Buyer beware, they also do not honor their 30 day money back guarantee! If you try to cancel your account and get a refund, they will delay their response in the "tickets" until your 30 days are up!

And dont bother trying to defend your actions datingsitebuilder! You are a scam, not just with the products and services you offer, but I hope that PayPal charges your $#*! to the fullest extent of the law for asking for my PayPal login information!

Dating Site Builders are a scam, I have been trying to Cancel my Account with them since October and after many Emails and voicemails left they still didn't cancel it but kept withdrawing money for 3 months after.

They never return your voicemails as I have left several messages, I emailed every Email Account of them and never responded, but when I finally said I am going to see a lawyer after ignoring my request to cancel my account I finally got a respond. But no refund because its pass 30 days non the less that I've been leaving voicemails and emails with no reply from them 3 months with no response from this dating site builders.

Many emails and voicemails to cancel they just kept withdrawing money from my bank Account so be very very carefull as they never pick up their phone and hide behind their Emails with a lack of customer care.

I finally talked to someone after 3 months trying to get a hold of someone I finally do and still won't get refunded even after the whole 30 days crap, they just withdrawn money out of my account on the 4th of December and not even refunding that.

This company will withdraw money from your account with no permission and will ignore your request to cancel your account... BIG SCAM... STEALING MONEY...

I wish i have read this before i did buy the simple crappy script that they sell... that you can find better crap then that given for free online... also when you buy the php script it doesn't come with a self install, it is only a crappy script that for you to have articles or either edit the contact page or anything like it... you will need to code. Duh! In now a days... there's way better then that little crap they sent me for 100 dls. Plus they are advertising something for 99 dls and charge you 100 dls. SCAM. Also once you try to get your refund, they will tell you... but you got everything that is over on the our page, what they forget to mention is that when you purchase a script the way their pages is written it gives the impression that you will also get the installer and all the auto edit... wrong you get a basic script only... no installer, no click and edit text, no edit front page pictures or anything like it... then when your money back, then they will let you know... Oh... sorry... that was your mistake... because that one is the service that you pay with our server it is your fault and not ours that you buy the wrong one... hum? Well if it is a builder... normally in my way of thinking is a self install and easy to use where you don't need to code... but they say... no the builder is only for people that pay for their server plus have their monthly subscription... so... what now? Am i going to stay with something that i don't need and cost not 99 but 100 (even on that was a mislead) and they say we can't refund...? Mislead people to believe that they are selling one thing and in fact sell you crap! Scam Artists!

After looking at the templates and features, I thought this would be perfect for what I wanted to create, and I had plans to buy more for other sites I am setting up but after about 5 days I have started to notice issues with the downtime which people have complained about, the llivehelp doesn't seem to work now. Is it me they are blocking to prevent assistance or is it an issue with their site. Will attempt again.

When the servers came back on-line, my admin and every other user I created has dissapeared and I can no longer log in. I deselected the option to integrate my users with their database of users so maybe when their server crashed, the option I selected has lost the data?

I don't know for sure, emailed gordon@ sales re the downtime and he said to use the on-line livehelp. I have just emaied him again this issue and will wait for a reply.

Personally, it is very expensive, as if u hosted these sort of files on your own server, would save you probably 11 of the 12 monthly charges u incur based on just their basic package.

But I can't see any other cheaper options to provide me with the templates with these sort of features to host on my own server and part of me wishes I now did.

I got no control over their downtime, and no control over my member list being messed up and I am now considering contacting paypal for a refund.

But tbh, I just wish I wasn't experiencing these issues with them as I found their template read easy to customise and think I done a good job on it so far.

But right now, I just feel like I have waisted days by going down this route.

Can anyone provide any better alternatives? Or can my issues get resolved?