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DatingSiteBuilder

How would you rate DatingSiteBuilder?
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California
1 review
2 helpful votes
Follow James H.
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Rude tech support that barely speaks English. Low quality tools that are unintuitive and full of bugs. Hidden startup fee that doesn't get refunded. I suspect that the positive testimonials and customer websites were created by the owners to trick people.

Date of experience: March 22, 2011
Texas
1 review
2 helpful votes
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STAY AWAY from this fraudulent company. As other reviews mentioned, they do not hold up to what they say... they put things off, and do NOTHING but take your money! They delay until your 30 days is up just like the other reviewer stated. I gave them the 7 days they asked for, and then I cancelled, it doesn't take that long to build a web site. I cancelled well within their cancellation period and I am still fighting to get my money back through paypal. Now they won't respond because they are caught in the act of FRAUD. They have cost me loss in business, time, and money. If I have to take them to court, I will. No problem, and they will be paying me more than what they took from me - they cost me a loss in business, time, and money. They are a SCAM, that is all.

Date of experience: February 10, 2014
Michigan
1 review
2 helpful votes
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I sign up!
January 27, 2014

I sign up! I love it! This is a real review! They make take a day or two to respond but i love them! Iam glad they got some bad reviews cause its less competition for me! This cupid-island dating review staff maybe i can get a discount now! Great price too!

Date of experience: January 27, 2014
New York
1 review
1 helpful vote
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Contact the owner of the site directly if you have questions or problems.

Registrant Name: seong lim
Registrant Organization: Dating Site Builder
Registrant Street: 300 Park Ave
Registrant City: San Jose
Registrant State/Province: CA
Registrant Postal Code: *******
Registrant Country: US
Registrant Phone: *******283
Registrant Phone Ext.:
Registrant Fax:
Registrant Fax Ext.:
Registrant Email: *******@yahoo.com

Date of experience: June 8, 2016
Philippines
1 review
1 helpful vote
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Subscribe to datingsitebuilder and create an adult dating website! Wonderful idea to generate some cash!

-Marcus Jones

Date of experience: December 5, 2014
Canada
1 review
1 helpful vote
Follow Jade E.
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I read through all reviews and seems like datingsitebuilder.com has some unsatisfied customers along with some happy customers. Most of the reviews are fairly old like 3-4 years. Anyone has recently bought their dating software? These type of Internet companies change rapidly especially their customer support team to keep up with competitors. I checked their website and it seems very professional. I also fall for their pricing, features, and templates. If they have made improvements, I don't mind signing up for their free trials.

Date of experience: May 21, 2012
China
1 review
2 helpful votes
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Signed up for the Dating Solution. Called the toll free and support walked me through the setup. It took about 25 minutes to complete the site. I thought it's fair enough. Sent in my design in PSD, they integrated it with my website in 2 days. Support has been helpful. You may have to ask for Senior Admin. I know they have some Jr. Support who's less experience. But they show willingness to help. Satisfied service.

Michael

Date of experience: October 19, 2009
Canada
1 review
1 helpful vote
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Very EASY to use dating system, there's some learning curve, of course, in the beginning, but once you get used to it, it's surprisingly easy to use. Great support, good software, lots of templates, free profiles, and good price, can't ask for more.

Date of experience: February 9, 2013
Oregon
1 review
2 helpful votes
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I am old customer of datingsitebuilder.com. Their service has been up and down but there's lot of improvement in 2012. I can't even remember when was the last time the server went down. I do not believe what others said about server outages or bugs as "frequent". They are "over-reacting" of what they are unhappy about. I have been using them for these many years and there may be bugs only when they added new features or modified existing features, but they fixed it right away when it's reported or found. I just want to tell my true story and help others. Sitejabber is not the best place to judge a business because the reviews are not trustworthy.

Date of experience: December 18, 2012
Canada
1 review
2 helpful votes
Follow Austin R.
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I signed up for Datingsitebuilder's Small Business Plan last month. I intended to build a social network for my niche. I thought they have great dating features but not so much for social networking. Customer support has been great and helpful. I canceled within 30 days and asked for a refund. They refunded me the next day, although setup fee is not refunded per their policy. I wish they will improve the social networking modules soon and I might consider signing up again!

Date of experience: December 22, 2012
Alabama
1 review
4 helpful votes
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After paying for a "Enterprise" subscription, waiting for 7 days, having been hung up on, having been lied to, having been told that it would be finished customization in a day or two having Gordon hang up the phone on me because I wanted to speak to a manager. The only thing these guys seem to know how to do is to charge your credit card immediately. I can not state how upset I am with this group. They have not done one thing they said they would. It is the closest thing to fraud as I have ever seen. I would not trust any of them. I will say that if they actually do get my site up and if by chance its how I speced it my opinion might change but at this point. Run, don't walk from this group.

Date of experience: August 26, 2011
India
1 review
2 helpful votes
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I am a newly signed client to the site, the support team is friendly and supporting one. They have tried to resolve the issues on chat it self. For some I had to place a ticket which was updated with in few minutes. I am glad to be here and the service they provide is great.

Date of experience: November 4, 2009
California
1 review
3 helpful votes
Follow steven m.
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Great software here in dating site builder, great support, and good price compared to services. It's very easy to customize, especially I can easily drag and drop contents. Support is limited to help desk but response is fast. Overall, using the dating site builder is easier than riding on the wave!

Date of experience: June 20, 2012
Texas
2 reviews
15 helpful votes
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Purchased software for my site & the crap does not work & refuses to give a refund. Could not even post an ad, nor was there an admin control panel. Could not even change from their name to my domain name. The bad thing about it was that 2Checkout stood by them. I told them that if the crap would even work, it would be different.

Date of experience: February 16, 2011
Canada
3 reviews
14 helpful votes
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I was hesitated but after I purchased, it's not too bad. The software is easy to use and customize nevertheless. For the price I paid for which was $99, it's worth it. It does save lots of my time to code from scratch.

Date of experience: January 30, 2013
Texas
1 review
2 helpful votes
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This site is a scam! The templates that they sell are not what they say they are. The one I purchased is a complete waste. The references on their site are not all real references. I paid to have additional changes made and was told over and over that they were being done, but never were made. When asking for my money back they told me know. The customer support # on their site is for a medical company of some sort for people over 65

Date of experience: March 1, 2011
Hong Kong
1 review
1 helpful vote
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Stay away from these guys, they are so slow and confused about the support. It takes 3 or more days to answer. Saying straight i wouldnt go with them even if they give me free script and host and all the rest. Its not worthy. I dont know how thse guys are surviving in business with this kind of customer support

Date of experience: March 28, 2013
Spain
1 review
2 helpful votes
Follow Kate L.
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These people are scam artists. Thieves. I paid them hundreds of dollars to install software on my website. It never materialized. At first they seemed friendly and responsive, told me that the work would be carried out "very soon", or "within 24 hours", but weeks went by and nothing happened. When I asked them for a refund they just ignored me. I have emailed them at least a dozen times asking for my money back. They just don't reply. I have reported them to the police and to Mastercard.
Whether that will come to anything I have no idea. But they've ripped me off, and they're still advertising the software that I paid them to install, so presumably they are ripping off many other people too. To anyone thinking of paying them money - don't!
By the way, they also operate as Profilenetwork. Same 2CO account, same crooks.

Date of experience: August 7, 2012
California
8 reviews
15 helpful votes
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SCAMMERS!
January 7, 2012

SCAMMERS! I have been trying to get a refund since October (Its Jan.)! They say they want the ticket number I gave to cancel the site, but of course they have de-activated my account so I can't get the ticket number! I asked several times for a refund before total cancellation! I gave my activiation information, personal information, etc... they should have my payment history no problem! HORRIBLE customer service! Very unprofessional! They answer on a cell phone in the car, do not transfer u because there is no one to transfer to! The pics on thier site are fake! Just a couple of kids.

Date of experience: January 7, 2012
Canada
2 reviews
2 helpful votes
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I am on Enterprise plan, maybe that's different story? I got treated pretty well, receiving response quickly, website setup without putting my hands on my laptop. What's more can i ask for? But I am on the best plan, if I am not treated well, I would be gone by now, no kidding.

Date of experience: April 8, 2013

Overview

DatingSiteBuilder has a rating of 2.3 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DatingSiteBuilder most frequently mention customer service, domain name and credit card. DatingSiteBuilder ranks 99th among Website Builder sites.

service
7
value
7
shipping
4
returns
5
quality
6