Darntoothysam.Com

I ordered a replacement screen for my Sony SLT-A77 camera on Sunday, Feb. 24,2013 and even paid for the Priority Mail option to make sure I got the part in time for a photoshoot I had the following Saturday. Well; it's now 8 days later, I have had my credit card run for the amount of the part PLUS the Priority Mail I asked for and now NO part and haven't been able to get any word from him after 4 e-mails, 3 messages to his phone and leaving 2 messages via his websites "Message" account! Do I need to say any more.

On June 4,2012 I placed an order on this site for a part for my Canon flash. I received an order confirmation buy email. It is now June 21, I have emailed them 2x to inquire about the status of the order, to which I received no response. I have emailed them three additional times to inquire about the status of the order, to which I have had my emails bounce, which leads me to believe that my email address has been blocked by this company. My credit card has been charged. I am going to call them tomorrow, but I doubt that I'll get any satisfaction whatsoever. I will also be calling the Minnesota State Attorney General's office to file a complaint, and I will be working with my credit card company to cancel the transaction. Lousy lousy "company."

I was quite surprised to read the negative reviews on this website, particularly since I had a very normal and excellent experience with this company. I dropped my Canon S95 and broke the screen. I purchased the screen replacement on the website. I sent the camera via Priority Mail and delivery confirmation (which I do for all my valuables in the mail) the next day. I received an email telling me the camera had arrived. I received an email telling me the camera had been repaired and was being sent back to me. I received the camera (via priority mail with signature confirmation), and it worked great. The entire process took from 9/30 to 10/17, about 2 1/2 weeks. Although this was slightly longer than the 2 weeks I expected, the total experience was great. I would recommend this company.

Wished I would have found this review site first. ROTTEN company. COMPLETELY rotten. I don't care if you are a "small repair company" and "get a lot of emails." Then you shouldn't be in business, or you should staff up.

I ordered the wrong part. Within a few hrs I realized I ordered for a 5100 and I have a 5000. Tried to send several emails, but they kept bouncing (full mail box) however one did get through. Called at least two dozen times, left one voice msg but I doubt they listen to.

AWFUL AWFUL AWFUL customer service. Of COURSE they charged me for the part, and my order has yet to ship.

I order an OEM LCD replacement for my Kodak Easyshare V1003 last March 25. On that same day he sent an email about my order confirmation, but it doesn't tell the information about the date of the shipment. I tried to call them several times but a voicemail will answer the call saying that he is too busy to answer the phone. I also tried two send an email twice but it was returned as a returned mail. My card was already been charged ($36.77). Its been more than a week Mr. Thomas and I haven't heard anything from you. My invoice number is 9782.

Just used Darntoothysam to repair the flash on my camera. The repair turned out to be more complicated than just the flash, but Thomas honored his original commitment and did a wonderful job with the camera and communicating during the process. It is rare to run into such great service and honorable folks. I couldn't recommend Darntoothysam's service more highly! Thanks much and I'll be back next time I need camera help.
Keith O

I ordered a new LCD screen for my Canon S80 powershot from the website a while ago. Living in Canada, I expeceted somewhat of a wait for my screen. I found the ordering process very easy in the website. It took longer to receive my part than what I thought it would. After inquiring about it with Thomas, I was assured that it was in the mail. I found the customer service by Thomas to be excellent and my part arrived this past Friday. It took roughly a month or more from the time i ordered to receive it, and it was "as promised" in every regard. For those of you still waiting, be patient, your part will arrive. I think I received excellent value and customer service from darntoothysam and would be happy to order from them again when the need arises.

I ordered a replacement LCD screen for my 5D Mk II on 11/05/2010 and although I received an e-mail acknowledging receipt of my order (No. *******) my order was never shipped. I called several times but was not able to speak to anyone, nor was any explanation for the delay in shipment available on the website. I have received no response to my e-mails requesting cancellation of my order. Because of the absence of any explanation concerning the shipment and the failure to cancel my order, I suspect that I have been scammed by this website. Diane Swift

I sent in my daughters camera about a month ago, because she had dropped it and the lens wouldn't go back in. They told me they could fix it for about $55.00. I sent the camera to them, and they sent it back within a few weeks---and it works PERFECT :) Ihad a great experience with DarnToothySam, and would recommend them to anyone looking for good camera repair. They saved us alot of money by not having to buy a new camera. Thanks for doing such a great job at a very reasonable price :)

I don't know if all the others are from one person or not, but I sent him my Canon G10 after I broke the cover over the rear LCD screen. He replaced it, kept me updated via email, and returned it within a reasonable time. I live in the same metro area, and he was willing to have me save shipping if I wanted to drop it off, but the time to drive over from where I live wasn't worth it, so I shipped it. He answered his phone when I called, his repair was great, and I'd use him again.

This company is the best that I've ever dealt with! The "take picture" button on my camera broke, and I found this company on the internet when looking for someone to fix it. After taking my camera to Best Buy and having the geek squad further damge it, I decided to give them a try. They fixed my camera so it was good as new and had it back to me within a week, and for only $25! (Cost of part, shipping, and labor all included.) Thomas Drayton, the owner was friendly, and professional. I was very happy! I would highly recomend this company to anyone needing any parts or repairs to their camera! I will definetly use them in the future and recommend them to all my friend's, family and anyone needing a repair on their camera!