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CycleGearReviews 10,387

4.8

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,110
value
14
shipping
6,847
quality
10,155
This company responds to reviews on average within 3 days

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29,686 reviews

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Utah
1 review
0 helpful votes
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Great service!
July 17, 2025
Updated review

Product was delivered to the store quickly and service was great!

Date of experience: July 7, 2025

Great until check out
July 6, 2025
Previous review

Great until check out. I selected to ship to store to avoid paying shipping and two different times it added a $7.99 shipping fee. Had to back out 2X and start over. The third time it worked.

Date of experience: June 26, 2025
California
1 review
0 helpful votes
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Matches my Ducati jacket. Best price and fast shipping. Thanks Cyclegear!

Date of experience: July 7, 2025
Nevada
1 review
0 helpful votes
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Awesome gear
July 17, 2025
Updated review

Great selection good prices for women gear. The best places to shop!

Date of experience: July 7, 2025

Awesome prices and selection of style and sizes
July 6, 2025
Previous review

Awesome prices and selection of style and sizes

Date of experience: June 26, 2025
California
1 review
0 helpful votes
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Spring Bridgestone Tire Sale
July 17, 2025
Updated review

Easy and great customer service as the Team Member took care of all the online requirements

Date of experience: July 7, 2025

Great people
May 8, 2025
Previous review

Great service and friendly staff. Willing to work with my needs and look up specific information on my make and model of motorcycle for correct fit when ordering.

Date of experience: April 28, 2025
Illinois
1 review
0 helpful votes
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I needed a new Adventure helmet but the selection in the store was very limited. Based on reviews, I narrowed my selection down to three models: Shoei Hornet X2, Klim Krios Pro, and the Scorpion Exo XT9000. In the end I ordered another Shoei Hornet X2. I have had two previously. CG happened to put them on sale $100 off, which expedited my selection. I really would have liked to try on the Scorpion, but did not want to get into potential returns. I know the Shoei fits and works well. According to the size charts I am between a Medium and Large. The store was able to confirm my Large with other Shoei models in the store.

Date of experience: June 27, 2025
Pennsylvania
1 review
0 helpful votes
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Fast service
July 17, 2025

Fast and easy delivery no issues at all. With the product delivery time.

Date of experience: July 7, 2025
Rhode Island
1 review
0 helpful votes
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Touring helmets
July 17, 2025

Great service. Came home with great helmet, but it was second choice, first choice out of stock in wife's size.

Date of experience: June 25, 2025
Louisiana
2 reviews
0 helpful votes
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Satisfied
July 16, 2025

Awesome. The customer representative took their time and helped me not only try on the best helmet but also a dependable bluetooth system to go along with it!

Date of experience: July 6, 2025
Oregon
1 review
0 helpful votes
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Satisfied
July 16, 2025

Got what I needed in appropriate sizes in the time I was promised. Can't be upset about that.

Date of experience: July 6, 2025
New Mexico
1 review
0 helpful votes
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Great Service.
July 16, 2025

I ordered some parts, they arrived in two days and they are correct. I'm extremely satisfied. BONUS: They even included stickers with my order.

Date of experience: June 27, 2025
California
1 review
0 helpful votes
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Easy online ordering and fast delivery.
July 16, 2025
Updated review

I needed tires on my dual-sport and found a set on Cycle Gear's website. Just entered my year, make and model and was shown some options in a range of prices. After ordering, I got a ship date a day or two later. I actually got them a day early! Two thumbs up!

Date of experience: June 28, 2025

Good selection, easy to find and variety of payment...
July 5, 2025
Previous review

Good selection, easy to find and variety of payment options.

Date of experience: June 25, 2025
Massachusetts
1 review
0 helpful votes
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Love my new battleax tires!
July 16, 2025
Updated review

Service was informative and friendly. Delivery was prompt as can be. Faster than expected! 3 thumbs up!

Date of experience: July 6, 2025

Fast friendly and reliable
July 7, 2025
Previous review

Fast friendly and reliable. Bravo. Cycle Gear!

Date of experience: June 27, 2025
Pennsylvania
1 review
0 helpful votes
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The stuff I need at good prices.
July 16, 2025

This purchase was online, although I do have a semi local store which I occasionally visit. They had what I was looking for and delivered it in a few days. I am also an RPM member and enjoy the perks of membership.

Date of experience: July 6, 2025
Illinois
1 review
0 helpful votes
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Very friendly and helpful staff.
July 16, 2025

The Staff were extremely friendly and helpful. They were willing to work with me even though ATV parts can be harder to come by and isn't their main focus.

Date of experience: June 25, 2025
Idaho
1 review
0 helpful votes
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Torque 4 boots
July 16, 2025

Very nice and comfortable boots. Not thrilled with the styling but there are primarily for protection.

Date of experience: July 6, 2025
Florida
1 review
0 helpful votes
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Great Hands-on Customer Srvice
July 16, 2025
Updated review

The staff aren't just sales people, they're also very knowledgeable. They're always willing to help and make sure you have the right fit, whether it's helmets or jackets.

Date of experience: July 6, 2025

Good prices and excellent customer service
July 2, 2025
Previous review

Good prices and excellent customer service.

Date of experience: June 22, 2025
Texas
1 review
0 helpful votes
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My CycleGear
July 15, 2025

I say its "my" CycleGear because the employees treat me like a good friend. They listen to me, joke with me, respect my prospective, enjoy my kids, and never act like they are using me for a sale. In the beginning of my gear search, I noticed CycleGear had little to no real competitors. That lack of competition frighten me, because I assumed their prices would be higher due to no competition. I was wrong and im glad I was.

Date of experience: June 26, 2025
Rhode Island
1 review
0 helpful votes
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Happy boot customer
July 15, 2025
Updated review

Cycle Gear continues to maintain its great selection, prices of high quality products. Shopping for touring boots I found several choices and decided on the TCX model similar to the ones I bought 12 years ago. Quick delivery, no hassle ordering. Cycle Gear is great.

Date of experience: July 5, 2025

A happy returning Cycle Gear customer
July 4, 2025
Previous review

A happy returning Cycle Gear customer. Website works, helpful information about products. Efficient check out process.

Date of experience: June 24, 2025
Illinois
1 review
0 helpful votes
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Awesome Customer Service.
July 15, 2025

Matt the assistant manager at your Rogers location, did an outstanding job for me. The guy knew is stuff and was very professional.

Date of experience: June 30, 2025
Texas
1 review
0 helpful votes
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Everything is simple and's hassle free. So many different options to choose from, finance option, awesome as well super easy to use. Will definitely order from again

Date of experience: July 5, 2025