From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
As always excellent in-store experience by knowledgeable, helpful and friendly staff
Ease of order, great employees that are helpful, free shipping to store
Cyclegear has become my trusted supplier of all my motorcycle gear due to fast shipping, very easy returns, reliable quality and good prices
Always good that you can try on something here before committing. Try on helmets, jackets, warm weather wear and the staff are always ready to help.
You was very good at delivering what customers wanted quick, lots of updates. Now I will just have stuff delivered to your store and I will get it or go somewhere else. Done!
Picked up a pair of cycling pants. It was easy and quick.
I have never had a bad experience with Cycle Gear! They are a top rate super store, even when I return an item, no hassle with returns.
I have been buying items from Cycle Gear for 18 years now, they are my favorite store.
Cycle Gear is consistently easy to deal with, fast to ship and accurate with orders
The representative new exactly what I need'd. Amazing customer service, thank you.
Cycle Gear customer service is top notch! They handle everything with speed and accuracy. A+++
Two different times I ordered online. Once to have it drop shipped to my house and once to the store. Both times I had problems with my order. The first time they canceled my order and didn't tell me. I only found out because I called them. The second time, it took twice as long as they said it would take and I had to make four phone calls before I finally got my order. The guy helping me was very courteous and as helpful as he could be, but it still didn't get resolved until I threatened to cancel my order.
The folks at the Cycle Gear store were very helpful in trying to fit a helmet that I ordered online. They found other options that would work just as well however they were significantly more expensive. In the end I couldn't make the helmet work and there was no issue returning it. Nicely done!
We have been searching for a helmet for my wife and it has not been an easy task. The staff at Cycle Gear Savannah have made it a real pleasure to go in store to try on various brands to get that perfect fit like I got for my head.
No issues as I purchased and had installed 3 tires this spring.
The crew at Cycle Gear Cherry Hill are always very helpful, knowledgeable, and a pleasure to chat with.
Returns were easy and expedient. Selection of boots and sizes were plentiful.
Whether at the store or customer service for an online purchase, they have always been excellent to deal with for the years of business.
Always a pleasure dealing with the folks at the store. Friendly, helpful. Highly recommend.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members