business logo of CycleGear

CycleGearReviews 8,974

4.7

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
966
value
14
shipping
5,436
quality
8,759
This company responds to reviews on average within 4 days

Instant Feedback

25,907 reviews
Indiana
1 review
0 helpful votes
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I was able navigate the website easily. The product is s expected, delivered quickly and in perfect condition

Date of experience: October 12, 2024
Georgia
1 review
0 helpful votes
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Live track FedEx
October 22, 2024

You could see the delivery truck on the next street but delivered my tires the next day.

Date of experience: October 12, 2024
Texas
1 review
0 helpful votes
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Cardo Edge
October 22, 2024

Ordered the Cardo Edge com device, came in timely, customer service was great, offered to install, answered some questions and shop is convienant.

Date of experience: October 12, 2024
North Carolina
1 review
0 helpful votes
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Not bad
October 22, 2024

Good second option beats dealerships prices all day. It's the cause when Democrats are running the show. You can't always turn loose of the big bucks

Date of experience: October 12, 2024
Maryland
1 review
0 helpful votes
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Great - Buy
October 22, 2024

Helmet came on time and is what I expected. Just wish you're not out of stock on the communication equipment for my helmet.

Date of experience: October 12, 2024
California
1 review
0 helpful votes
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Timely, good products, no complaints
October 21, 2024

Title says it all, totally would (and probably will) order again.

Date of experience: October 11, 2024
Pennsylvania
1 review
0 helpful votes
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100% Profesional
October 21, 2024

They wanted nothing short of giving me the best experience possible

Date of experience: October 11, 2024
South Carolina
1 review
0 helpful votes
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Motorcycle tire
October 21, 2024

Fast shipping, hassle free ordering, and exactly as described.

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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Quick service counts for me!
October 21, 2024

I had to do an exchange, helmet was not in stock. Front desk ordered online for me said it would take 5 days… my helmet was in store for pick up in 3 days just in time for our ride! Couldn't be any more happier with my purchase.

Date of experience: October 11, 2024
Texas
1 review
0 helpful votes
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Amazing goods
October 21, 2024

So I ordered the Alpinestars stella gloves and the AGV K3 helmet. I used the size chart to measure myself before selecting the size. According to the size chart my size is S for both items. Small size does fit me but I felt it is a bit tight and wish I could change it to a M for both items. I am gonna keep using these items until i wear them off before i get new ones because I am in my practicing phase so I am good for now. Other than that the quality is outstanding.

Date of experience: October 11, 2024
Texas
1 review
0 helpful votes
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New Jacket
October 21, 2024

Arrived super quick and packaged well. Amazing quality and fit as described. However, it was dirty/dusty but a quick wipe down fixed it.

Date of experience: October 11, 2024
New York
1 review
0 helpful votes
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Oil for the end of the year
October 21, 2024

Always easy to order from here people are great
Will come back

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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Got my things on time
October 21, 2024

Travis made sure to call me and let me know my things had arrived

Date of experience: October 11, 2024
Arkansas
2 reviews
0 helpful votes
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Simpson Helmet order
October 21, 2024

Sales person at Rogers AR store was great. She helped with ordering and sizing. Looked up info etc.

Date of experience: October 11, 2024
Colorado
4 reviews
3 helpful votes
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Poorly packaged.
October 21, 2024

An extremely heavy battery packed loosely in a large box with some puff airbags that could not withstand or hold anything securely.

Date of experience: October 11, 2024
Colorado
1 review
0 helpful votes
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Super comfy stylish grips!
October 21, 2024
Updated review

I'm very satisfied with my Vans ODI lock-on grips. They are super comfortable and look great. Very good experience purchasing from Cycle Gear and fast shipping.

Date of experience: October 11, 2024

Very user friendly and ease of transaction
June 29, 2024
Previous review

Very user friendly and ease of transaction.

Date of experience: June 19, 2024
Kentucky
1 review
0 helpful votes
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Ordered online and came within a few days. Picked up in store, easy transaction! Thanks!

Date of experience: October 11, 2024
Germany
1 review
0 helpful votes
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Ordering Simplified
October 21, 2024

CycleGear had what I needed, even though some other websites were backordered for longer. Thanks for coming through!

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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I find that the face shield on the helmet does not operate smoothly and that the process is clunky. Hopefully, i can find a helmet to exchange it for with Cycle Gear.

Date of experience: October 10, 2024
California
3 reviews
4 helpful votes
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Wrong design….slightly
October 21, 2024
Updated review

I ordered the correct product for my helmet but the design of the pinlock has apparently changed since the one I was replacing was purchased. The space the pins go into wasn't as deep and I had to trim it a bit on one side. Be can careful. Cut too much and it's worthless.

Date of experience: October 10, 2024

I love that I can pick up in store on or have it delivered
November 29, 2023
Previous review

I love that I can pick up in store on or have it delivered. I also really appreciate the knowledge of the employees. They helped me choose this item before I purchased online.

Date of experience: November 29, 2023