CycleGear has a rating of 4.8 stars from 7,595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Frank ordered the communication system and installed it in my helmet for me. Great customer service
Staff was friendly and helpful...fast service. Will revisit store
Rep was very helpful and friendly. Will be back again to purchase more for the bike
Parts I needed came quick and packaging was perfect……………….
Fast delivery and product is top notch as usual! I've never been disappointed using Cycle Gear.
Received item before estimated delivery date. Packaging was great.
They new the product well and help with other products sch as off road boot.
Fast delivery a very thing went as planned great customer service and communication
Found the item I wanted and ordered it. Delivery was flawless.
Quick ordering from cycle gear. Fast to get your order shipped. Has been reliable so far
Ordered rare tires, received in 4 business days excellent condition
Great guards. Sturdy metal. Polished chrome. Looks awesome on my 24' Heritage classic
Seat size was WAY TO NARROW FOR A DYNA LOW RIDER! Thighs rub on battery box. Shipped back
Always satisfied with the products and delivery times. Thanks
No issues at all. Arrivwd quickly and in good condition. Lll
Always excellent service in putting on my helmet face shield.
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Item exactly as described and arrived very fast. Awesome product
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.