Custom Offsets Reviews Summary
Custom Offsets has a rating of 3.5 stars from 458 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Custom Offsets most frequently mention customer service, wheels tires and fast delivery. Custom Offsets ranks 8th among Tires sites.
Instant Feedback
Good customer service product just took to long to come
It was great everything got delivered in perfect condition and I'm loving my new truck even more now with the wheels
Thanks for the feedback, Gabriel!
Found exactly what I was looking for, and was shipped in a reasonable amount of time.
Thanks for the feedback, Robert!
Order showed up quickly. Packaging was great. Box had a small amount of damage during transit, but not a scratch on the wheel due to how well they were packaged.
Thanks for the feedback, Joe! We appreciate it!
Everything good on my end would definitely buy again.
We're happy to hear that! Thanks for the support, Curtis!
Custom offsets definitely 5 star
But the delivery driver was a complete $#*! head!
I know custom offsets does not control who delivers. But that guy was an $#*! I almost told him to just leave.
Thanks for the feedback, Chris!
The process of buying the parts I needed was easy and painless.
Thanks for the feedback, Zaccheaus!
First time buying a set of rims & ESR CS15's popped out at me considering the budget I'm on. They looked stunning during open box but man does it do justice
1st pic with the aircraft is before & the rest is after
If you're trying to get a set, especially for the first time & you're also in a tight-ish spot financially, I definitely recommend looking into ESR's. Plus, CustomOffsets offers financing! P.s. Can't go wrong with that ceramic coating to finish off
We're happy to hear that! And thanks for sending those over, Randy! We appreciate it!
Tires look Awsome just the size I wanted, cant wait to put them on and test them out offroad!
Thanks for the feedback, Kyle!
Custom Offset was great handling my order. Good communication with order status and even better response to questions I had! Would definitely recommend and will continue to shop with them!
We're happy to hear that! Thanks for the support, Robert!
Ordered her new wheels for summer there on and ready to go. She looks magnificent!
We're happy to hear that! Thanks for the feedback, Marilyn!
This worked out perfectly! Rims look great. Tires look great. Delivery was easy. Cost was great!
Thanks for the feedback, Jason!
Great tires rims look good as well. Delivery was pretty fast and packaging was great.
Thanks for the feedback, Mark!
Everything was perfect
I will definitely be ordering from y'all again
Only thing I ask is if could please get a copy of invoice from this order emailed to me
Thanks again
Thanks for the feedback, Jeff!
No happy won't recommend. Took forever on hold. No locking lug nuts. My wife had nothing but issues wither order. 2 bad tires sensors gm could not get to work and was told to go else where. Took forever to get refunded. Just a very bad experience.
Jason - We apologize that your order ran into multiple issues as this was certainly not intended. In many cases, we do see dealerships attempt to replace TPMS at an extremely high cost when there is actually no issue with the TPMS installed. Regardless, we do hope to work with you on this order and will be having a member of our management team touch base shortly to address this with you. Thank you.
Ordered wheel package showed up in a timely matter and Brianna in customer service was great on following up with our questions
Thanks for the feedback, Jeff!
Really love the looks of the wheels just waiting on my tires to come in to put them on my truck
Thanks for the feedback, Lee!
The tires and wheels were great! They shipped the wrong size lugnuts so I went and bought some at a local auto store and they reimbursed me for the lugs. They are easy to work with.
Thanks for the feedback, Jordan!
Great service and fast delivery. I'm very pleased with the product
Thanks for the feedback, Chris!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback, Rashad!