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CustomteesalesReviews 73

1.0
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Customteesales Reviews Summary

The company faces significant reputational challenges, primarily due to consistent complaints about poor product quality and sizing discrepancies. Many customers express dissatisfaction with the durability and craftsmanship of the items received, often describing them as substandard and unwearable. Additionally, there are widespread concerns regarding customer service, including difficulties in obtaining refunds, lack of communication, and unresponsive support channels. Overall, the sentiment is overwhelmingly negative, with customers urging caution and advising against making purchases, indicating a pressing need for the company to address these critical issues to improve its standing and customer trust.

This summary is generated by AI, based on text from customer reviews

service
15
value
15
shipping
14
returns
13
quality
15
Connecticut
1 review
1 helpful vote
Follow H G.
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This company found our group on Facebook and proceeded to sell us shirts as if they were involved with our organization. Took ages to receive the poorest quality, cheapest fabric, badly sized, terribly printed, overpriced, garbage t-shirt. Do not be scammed like we were and avoid these fraudsters!

Date of experience: January 25, 2025
California
1 review
2 helpful votes
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Complete garbage!
September 18, 2024

This was the lowest quality piece of clothing I have ever received. This company should be banned for life.
Terrible, just terrible quality! I don't know how they could ship the garbage that they did and live with them selves.

Date of experience: September 18, 2024
Canada
1 review
3 helpful votes
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The logos are blurry and distorted.Looks like a screen shot from vendors page rather than actual design. One more item for landfill

Date of experience: May 30, 2024
Canada
1 review
1 helpful vote
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Do not buy!
January 13, 2024

Absolutely sub standard product. Blurred image. Low quality for price. Spots of printing ink on white material. Not true to size. Definitely not worth the price charged. Impossible to get a refund even though the product is not a custom design.

Date of experience: January 13, 2024
Australia
1 review
1 helpful vote
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AVOID! Do NOT Buy!
February 23, 2023

Ordered custom picture of mother and daughter, print eventually arrived with a partially BALD head! Customer service said not their error (wtaf) and told me to colour it in with a pen! Cost a small fortune! This site should be shut down! SCAM

Date of experience: February 23, 2023
Maryland
1 review
1 helpful vote
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I bought a large tee shirt from them that first time, was lost on the mail. The replacement "Large" was so small, my wife couldn't even get it on. See size comparison and print quality. They won't fully refund either, even though shipping is basic and not expedited, leaving $10 in charges to you for shipping. This print will fade in less than 6 months with normal wear and tear.

Date of experience: January 22, 2023
South Carolina
1 review
1 helpful vote
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Scam scam scam
September 24, 2022

I immediately cancel my order after placing it when I realized it was a scam. I received a email back and was told that production had already started and they could not cancel any order. They are not willing to answer the phone, they have not been willing to work with me in any way. Do not deal with this company they are a scam. I cannot find them on Facebook I cannot find them on Google the people they have representing them as customers don't exist. Could not be more dissatisfied. However I have contacted my bank and hope my bank will get this taken care of before charges.

Date of experience: September 24, 2022
Utah
1 review
1 helpful vote
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This company is a scam
August 16, 2022

I ordered a custom tee from an add on Facebook. I received a tee shirt two weeks later nothing like what I ordered. It looks like a shirt that was given out at convention as a promo gift, the kind they give away. Their phone tells you because of Covid they are not taking phone calls. What does Covid have to do with answering the phone? Covid ended a while ago. It then directs you to their web site. They don't answer their emails. I paid $36 for what looks like a free tee shirt.

Date of experience: August 16, 2022
Washington
1 review
1 helpful vote
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Do not buy
August 10, 2022

Do not buy from this company. Badly made, improperly sized. Guarantee you will not be happy. And they will not reimburse your cost of the return even though they will be completely at fault for order.

Date of experience: August 10, 2022
California
1 review
1 helpful vote
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Customtee$#*!
June 22, 2022

I have never seen such crap work anywhere. I order the tee and can't even read what it says. I have tee shirts that are years old washed so many times that look better than the crap shirt they sent me. DO NOT BUY ANYTHING FROM THIS COMPANY IT IS A RIP OFF!

Date of experience: June 22, 2022
Minnesota
1 review
0 helpful votes
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Buyer Beware
May 26, 2022

The product isn't as they say and good luck getting your money back. I wish I would've read the reviews before ordering!

Date of experience: May 26, 2022
California
1 review
0 helpful votes
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Military Veteran, they were selling Navy related prints and I purchased a standard shirt (Fruit of the Loom) for $32.00 and a Bella Canvas T-shirt was what they called a premium shirt for $45.00 and with tax and shipping for a total of $90.00. I found the same Canvas shirts on Amazon and they all sold for under $10.00. I requested a return label or permission to return the product and I have not received a response to my email. ****Do Not Purchase from the company! *******
You'll see "PAYPAL *CUSTOMTEES" on your card statement.
$90.14
Ship to
RONALD Steven TATTI
"Address"
7006 Sutherland Way
Elk Grove, CA *******
United States
Transaction ID
*******W*******K
Seller info
Custom Tee Sales
*******887
*******@gearlaunch.com
Invoice ID
OR_GCCM2CY-premiory.com
Purchase details
Purchase amount
$90.14
Total
$90.14
Very simple Buyer beware and I would not purchase from this company.

Date of experience: January 22, 2022
New Jersey
0 reviews
1 helpful vote
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Tees Shirts
January 18, 2022

Very poor Quality design on shirts were not center correctly Also send me the wrong size There is no number to contact them overall very very dissatisfied Plus it took a long time to get delivered Not recommended at all

Date of experience: January 18, 2022
Germany
1 review
1 helpful vote
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... went right into the garbage bin - abolutely cheap & plastic smell - unwearable - waste of money
Got paypal involved to recover my money -stay clear of these scammer!

Date of experience: December 30, 2021
Germany
1 review
1 helpful vote
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Once you placed your order forget your money, The product they're sending to you, you can put it in the garbage because you don't wanna see what you paid for, the product it self is from a cheap material its only printed amaturly it looks you have bought something from second hand and it doesn't have a lebel on it, if you ware it it looks like 20 years old product and the size is not correct, once you try to reach them you will receive only one answer (We can't help you with nothing) they raip you just like nothing happened

Date of experience: November 9, 2021
North Carolina
1 review
1 helpful vote
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Poor Quality High Price
September 23, 2021

Very DISAPPOINTED! SHIRT DESIGN IS POOR QUALITY. FADED and NOT AT ALL LIKE ADVERTISED. CHINESE KNOCK OFF JUNK! DO NOT ORDER OFF FACEBOOK. SCAM ALL THE WAY!

Date of experience: September 23, 2021
Nevada
1 review
1 helpful vote
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Horrible quality. Ink runs all over. Faded! Not crisp and clean. Totally disappointed in this product.

Date of experience: January 28, 2021
Germany
1 review
0 helpful votes
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Betrug
November 22, 2020

Zu dem ausgewiesenen Kaufpreis von 82,90 $ wurden weitere 16,70 $ in einem zweiten Schritt abgebucht. Dazu gab es keine Berechtigung.
Die Ware wurde noch nicht geliefert.

Date of experience: November 22, 2020
Australia
1 review
1 helpful vote
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Never received order
October 2, 2020

Irder paid for on 10/8/2020 many trys to get in contact to no avail. It is now the 3/10/2020 and nothing.
WARNING DO NOT BUY FROM THIS MOB...

Date of experience: October 2, 2020
Hawaii
1 review
2 helpful votes
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T-SHIRT
August 2, 2020

I did not receive the t-shirt i ordered from June 28. It's already August what the heck! I will never order from this com anymore! No star deserved but it won't submit review unless you click any star.

Date of experience: August 2, 2020