The company faces significant reputational challenges, primarily due to consistent complaints about poor product quality and sizing discrepancies. Many customers express dissatisfaction with the durability and craftsmanship of the items received, often describing them as substandard and unwearable. Additionally, there are widespread concerns regarding customer service, including difficulties in obtaining refunds, lack of communication, and unresponsive support channels. Overall, the sentiment is overwhelmingly negative, with customers urging caution and advising against making purchases, indicating a pressing need for the company to address these critical issues to improve its standing and customer trust.
This summary is generated by AI, based on text from customer reviews
I wish I had seen this first! I placed my order on December 1st, not email confirmation. Has not responded to 4 emails & does not answer phone.
Paid, No product, no phone service, no tracking numbers. I should have looked at reviews first! Total rip off company.
I ordered two items, one came and was not waht I ordered and had what looks like a cumstain on it. The decal was not the one I ordered and I got a long sleeved t shirt with a neck tag and now the short sleeve tagless one I ordered. Are they color blind, I ordered a black t shirt and the one i received is blue.
Im disputing it with me credit card company for a refund and stop payment
They forced me to give this place a rating
I wouldnt even give it a one if I dodnt have too
Where did u get such cheap garbage?... I will send back certified mail this shirt, which was not my whole order and let my credit card company handle you... refund refund refund...
I ordered from 999tee.com which is yet another name that customteesales uses. You may as well take $36 and light a match to it. The printing (Steelers Tee) was blurry and the shirt smelled so bad. The support website doesn't even exist for 999tee.com. When I finally got through to someone via phone they had me send a picture and they pretty much said well now we have proof you got the shirt. No satisfaction. I guess they will just keep using other names to con people!
I placed an order yesterday afternoon August 4th for the long sleeve Tee with Snoopy and Charlie Brown on it with the logo of them watching the uocoming eclipse the site took my paymend of 34.99 and a quick confirmation came up and disappeared no confirmation in my email either! Called and was not happy no one answering! Sent emails that kept saying CAN'T deluver their email by the way is changed to *******@customteesales.com from all I've just read I'm telling my bank to block payment! I dont want their product if it's not made well! I should have known better never buy from a site on facebook! Ugh good luck everyone!
Totally screwed up my shirt and refuse to refund or replace! This was unbelievable... printed the wrong lyrics to a Sinatra song and refused to make it right!
I ordered a tee from an Ad from their company on Face book. I ordered the seattle Seahawks August shirt. I get an confirmation email about a September shirt Not the August one I had ordered. I tried to email them back There email was not up to date I tried calling them they are closed on the weekends which I had placed my order on Saturday. On Monday I call and wait 25 min. On the phone to be told they already shipped it. Now they say I'm suck with a shirt I have no need for. BEWARE Their New email is *******@customteesales phone # is *******840 I wish you all lot's of luck with this company Teresa S. Murfin
I paid $32.00+ (including shipping) for a tshirt for my dad for Fathers Day. I ordered June 9th. On June 21st it finnaly arrived, after Fathers Day. IT WAS TERRIBLE. The tshirt was awkwardly sized. He always wears a XL and this looked like a medium. The screen print was poor quality. You could see through it. I wouldnt wear it much less pay for it. Sad considering it was a gift and an overpriced one at that.
****** RIPOFF******
THE PRODUCTS DO NOT MATCH THE ADVERTISED QUALITY! I had to have Pay Pal force them to give my money back! They were going to stick me with the terrible product! WORST POSTER IVE EVER PURCHASED!
Answer: I ordered t-shirt june 28. I did not received confirmation that it was shipped. NONE!