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CustomteesalesReviews 73

1.0
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Customteesales Reviews Summary

The company faces significant reputational challenges, primarily due to consistent complaints about poor product quality and sizing discrepancies. Many customers express dissatisfaction with the durability and craftsmanship of the items received, often describing them as substandard and unwearable. Additionally, there are widespread concerns regarding customer service, including difficulties in obtaining refunds, lack of communication, and unresponsive support channels. Overall, the sentiment is overwhelmingly negative, with customers urging caution and advising against making purchases, indicating a pressing need for the company to address these critical issues to improve its standing and customer trust.

This summary is generated by AI, based on text from customer reviews

service
15
value
15
shipping
14
returns
13
quality
15
Michigan
1 review
5 helpful votes
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I ordered 2 pit bull tees in mid August that I finally received in mid September. When I opened my package, I noticed that the shirts wreaked of vinegar so, of course, I had to wash the shirts before wearing them. When I washed the shirts, in cold water, the pictures basically disintegrated! I mean, gone and I never wore them once! SAVE YOUR MONEY AND AVOID THIS COMPANY!

Date of experience: October 13, 2018
Pennsylvania
1 review
5 helpful votes
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The phone number shows up for many different "companies."
Ordered a shirt from ivartee, who advertised on fb.
They emailed on Sept 6 saying it shipped.
Tracking on post office site says they don't have it.
Tracking on ivartee.com says the order number from their own email is a bad number.
Multiple emails unanswered.
Called, waited on hold for ten minutes, then got a message saying they're all busy and to call later, and then it hung up.
I'm calling the attorney general and reporting fraud, and I'm reversing the charge on my credit card.

Date of experience: September 24, 2018
GB
1 review
0 helpful votes
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I ordered a 2pac adidas t-shirt as on there site it looked amazing quality.
When it arrives its a fake counterfeit item, print is awful and the colour on the t-shirt is all off.
I paid around £42 GBP for this with postage costs, its worth around £2.99 maximum!
Messaged them and ignoring my messages and when do get back to me are telling me to send photos of the item to them via a link they sent me.
When I click the link to send the photos, nothing happens! Avoid!

Date of experience: September 18, 2018
Wisconsin
1 review
3 helpful votes
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I ordered what appeared to be a bling t-shirt, but when received, it was only a screen print and was also not aligned on shirt correctly. The screen print is very dull and not even as vibrant as the image it supposedly portrayed. Unwilling to refund, because they said I received what was ordered. I wish I would have seen this site sooner. Very disappointed. Would like to give it "no" stars up top.

Date of experience: September 17, 2018
Alaska
1 review
1 helpful vote
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T - Shirt
September 13, 2018

Ordered a t-shirt and finally received it today. The worst quality fabric I have seen! Plus, the shirt has a stain on the front.

Date of experience: September 13, 2018
Utah
1 review
1 helpful vote
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Deceptive advertising
September 7, 2018

Ordered what appeared to be a BLING shirt. It actually came and is nothing but a screen print. Very deceptive and unwilling to refund. Bait & Switch

Date of experience: September 7, 2018
Georgia
1 review
4 helpful votes
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Horrible customer service. Can't reach anyone on how to find out where my order is. If anyone knows how to contact this company please help.

Date of experience: September 7, 2018
California
1 review
1 helpful vote
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Never received my tshirt
September 5, 2018

I ordered the tshirt on Aug 24, it's now Sept 5 and I still haven't received it or received a response from the company after emailing them a few times. The shirt was supposedly shipped on Aug 27, from Santa Ana to San Diego which is only a few hours drive. Someone could have walked it to me by now. The name they were using in my transaction was pickite. I tired looking up reviews for pickite, and of course found none, only to find out that it was a fake name for customteesales. I contacted my bank and filed a claim. I hope the BBB finally gets a hold of them and shuts them down for good.

Date of experience: September 5, 2018
California
1 review
3 helpful votes
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Poor quality
July 27, 2018

Buyer Beware! Do not order from this company! Unfortunately I did and after 4 months the design wore off and is unreadable. I contacted the company to let them know my issue and see if I received a bad batch of shirts. They said they understand my disappointment, but it is out of their return time frame and wont look into the issue any further. A $35 dollar shirt should last longer than 4 months! Im not only disappointed in the response I received, but also the company and how they dont stand behind their merchandise. Do not waste your money and make the same mistake I did in ordering from here.

Date of experience: July 27, 2018
Georgia
2 reviews
0 helpful votes
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I ordered what appeared to be the perfect father's day shirt for my husband 2 weeks ago. When I called the next business day to ask if there was still time to request a size smaller, I was told it was already in production but that I could exchange it no charge within ten days of delivery! I was also informed that I'd receive an email once the packages shipped. More than a week later (and after father's day was past) I called repeatedly and got through to nothing more than hold music an occasional prompt telling me to call within their PST business hours. It was close to noon their time! Finally, I got a guy on the phone that sent me a generalized email around the time I sent an email complaint. As of two days ago, I finally received a shipping confirmation complete with a tracking order stating it had shipped two days prior to the receipt of the email. Problem is... The package didn't appear to be moving. So I called DHL and was told that though they have a label number, they have yet to actually physically receive the package that was supposedly shipped several days ago! So... You can't really get anyone on the phone, they took our money! And they'll even send you a tracking number... Without actually sending anything!

Date of experience: June 21, 2018
Virginia
1 review
3 helpful votes
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Horrible
June 21, 2018

I never write reviews but feel I needed to with this company. I never received my Fathers Day shirt that I ordered, nor did I get an email response to my inquiry. Just took my money. I am extremely disappointed and wish I would have read the reviews first :(

Date of experience: June 21, 2018
Texas
1 review
1 helpful vote
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Worthless!
April 24, 2018

Bought the Keith Richards "Kanye West, never heard of her" t-shirt. Looked good, solid tshirt, but faded out the first time I washed it. Tried to email, call on phone; no response! Should have looked here first!

Date of experience: April 24, 2018
Pennsylvania
1 review
6 helpful votes
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I ordered an Eagles t-shirt a month ago... received one email stating they had it on back order due to high demand... nothing else from them, but they sure did steal my money for the shirt! Horrible service... has anyone reported this company?

Date of experience: April 9, 2018
Indonesia
1 review
1 helpful vote
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Scam ngikutin karya orang lain ngentot gelut sia karo aing lo kira bikinsebuah karya tuh gampan, itu copyright denda 500m woi lo kalo mau buka bisni mikir lah bisque karya na temen aing woi gelut kene su

Date of experience: March 23, 2018
New Mexico
1 review
1 helpful vote
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Pissed
February 15, 2018

Ordered a Janis Joplin Long sleeve lady Tee,, was ship the wrong tee shirt so they sent another in about a month again was sent the wrong shirt and size,. Do not order from this scammers

Date of experience: February 15, 2018
Missouri
1 review
7 helpful votes
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Company is scam.
January 2, 2018

Ordered a T-shirt and never received a confirmation email. Nothing. Money was withdrawn from my account. Still have no shirt. Called phone number on bank statement, on hold for 10 minutes then cuts me off... Sent an email. No reply. RIP OFF! Connected to this company on Facebook.

Date of experience: January 2, 2018
California
1 review
6 helpful votes
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SCAMMERS SELLING CRAP
January 1, 2018

This is a scummy company owned by Vietnamese national Trung Nguyen Quang that sells non-licensed crap. It looks like they do it all over the world. They dont seem to ship your product (which is illegal and unauthorized anyway) and its bad quality.

Google their phone number and you will find them scamming people all over the place. *******840

Date of experience: January 1, 2018
Louisiana
1 review
4 helpful votes
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What a JOKE!
December 19, 2017

I ordered a t-shirt and once received the shirt was poor material and stiff, the graphic was dull and dirty looking. I tried contacting them via email with no response. I Called them numerous times to only get a recording saying all agents are busy call back later. I'm sure they are busy with all the unhappy customers. I finally got a hold of an agent where she stated they needed to contact the graphic department to see what the issue was and they would get back to me. It has been 5 days and no contact and again I cant get get thru to an agent. I am so frustrated and I guess had higher expectations thinking this was USA companyand especially that I paid 30.00 for a T-Shirt. Buyers BEWARE!

Date of experience: December 19, 2017
Saudi Arabia
1 review
0 helpful votes
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Teesales scammer
December 19, 2017

Scam scam! My order since september 2017 but until now december 2017 haven't received yet. Scammer!

Date of experience: December 19, 2017
Minnesota
1 review
0 helpful votes
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Thinking this is a scam!
December 12, 2017

Ordered poster on12/1/17, got email confirmation and notification of shipping. USPS HAS NOT RECEIVED THE ITEM. Tried emailing, would not deliver. Tried calling, instead of Teewinter, it's called Customteesales.co., was closed, will try during business hours, really hope I haven't wasted my money!

Date of experience: December 12, 2017