The company faces significant reputational challenges, primarily due to consistent complaints about poor product quality and sizing discrepancies. Many customers express dissatisfaction with the durability and craftsmanship of the items received, often describing them as substandard and unwearable. Additionally, there are widespread concerns regarding customer service, including difficulties in obtaining refunds, lack of communication, and unresponsive support channels. Overall, the sentiment is overwhelmingly negative, with customers urging caution and advising against making purchases, indicating a pressing need for the company to address these critical issues to improve its standing and customer trust.
This summary is generated by AI, based on text from customer reviews
No customer support at all number gives a stupid message and hangs up. Didn't receive the sirt until we got the bank invovled
The customer service team told me I was $#*! out of luck one refund when the onezie I bought was printed wrong and won't let me return it. The mama is missing on the shirt where it's supposed to say "before my mama beats yo a**". Extremely disappointed in the whole item and experience.
2 months later all I have received is an email claiming my item shipped, but no item, and not one single email from a living breathing person. Every time I have tried to contact them I have received an automated email in response. The only reason I gave them one star is because it wouldn't let me give them zero.
This is not a Company Its a Facebook Scam only been in business for 6 months. I was so upset order a mug with matching shirt for father's day never received it had to go out in covid-19 last minute looking for a gift wish I could give this scam zero stars.
Scammer vibes. Never responds. Sent me the wrong product. Ordered Father's Day gift, not only did this come 1 month later than it says, it came in a CHILD SIZE. Yes, you read that right. A CHILD SIZE. I ORDERED A XL ADULT AND WAS SENT A CHILDS TSHIRT. COMPANY ISNT RESPONDING AND HAS NOT OFFERED A RESOLUTION TO FIX THEIR ISSUE. PAYPAL WILL NOT HELP YOU WITH THIS COMPANY EITHER.
Ordered a shirt from them on June 6th. Was for a Father's Day gift. Still have not received it and get no human response from them when questioning. They are scammers. Don't order
Order a shirt through Proudnavy.com somehow the receipt has Customteesales.com on it but it was being shipped by Gearlauncher.com. WTF! Ordered it on April 30th just got it today June 16th. 46 days! Really? Do not do business with any of these company's. I had to file a PayPal claim for them to finally send it. This has made me read reviews and comments from other customers from any company I order online of Facebook from in the future. Again Beware of these companies.
Ordered shirt a month ago, still waiting. Customer no service says can't cancel cause it's in production. Lousy service.
I ordered a T shirt on 14th April 2020 and on 28th May 2020 I still havent received it! They advertise on Instagram - dont fall for it like I did, they are crooks!
Do not order from them. I've ordered 5 t shirts. Took 2 months to receive 2 of them after dispute through PayPal. Still waiting on rest. Worst customer service I've ever had. I will not be ordering from them ever again!
Do not order from this company! I ordered over $120 worth of products for my daughter's Birthday and only received one broken w off center print. I never received a confirmation email and tired in vain to contact them for a refund! I learned my lesson to now look into a company (especially if found on Facebook) prior to purchase!
Ordered a T-sbirt for my daughters first Mothers Day and never got it. There is no way to contact this company. Do not order from them, they are a Facebook scam.
I made a purchase a month and a half ago before everything shut down and I still haven't gotten my package yet... At this point I just want a refund. I would never shop from you guys AGAIN!
Ordered something and sent email to the address given, and it was returned as undeliverable. Then went to website, and it doesn't exist. I suspect I have lost my money. Do not buy from this vendor!
If I could put a negative star on this I would. This is the WORST on line experience I have ever had. Customer response just kept putting off delivery date for eight weeks from purchase. They have "offered" to send another - to put off complaints for ANOTHER eight weeks. I would NEVER order from this place and just WISH I had looked up these reviews first. This is a company of thieves. Don't waste your money - you may as well burn it.
Low quality shirts with burry, off center designs. Design started to fall off with first washing. Much better to be found from legit retailers.
They suck... that's all that needs to be said! Had to call my bank and dispute the charges
Still haven't got the shirt or my money back. Never answered email at "customer support". Will call my bank and bbb later this week.
This phone number is linked to many websites that steal artists' designs, the one in question for my stolen art was Sungearstore.com.
My husband seen a hoodie on facebook from these guys, glad I always check in to reviews before I buy! I'll just find a local company to copy the print!
Answer: I ordered t-shirt june 28. I did not received confirmation that it was shipped. NONE!