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CustomteesalesReviews 73

1.0
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Customteesales Reviews Summary

The company faces significant reputational challenges, primarily due to consistent complaints about poor product quality and sizing discrepancies. Many customers express dissatisfaction with the durability and craftsmanship of the items received, often describing them as substandard and unwearable. Additionally, there are widespread concerns regarding customer service, including difficulties in obtaining refunds, lack of communication, and unresponsive support channels. Overall, the sentiment is overwhelmingly negative, with customers urging caution and advising against making purchases, indicating a pressing need for the company to address these critical issues to improve its standing and customer trust.

This summary is generated by AI, based on text from customer reviews

service
15
value
15
shipping
14
returns
13
quality
15
Florida
1 review
1 helpful vote
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No customer support at all number gives a stupid message and hangs up. Didn't receive the sirt until we got the bank invovled

Date of experience: July 18, 2020
Iowa
1 review
1 helpful vote
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No refund
July 15, 2020

The customer service team told me I was $#*! out of luck one refund when the onezie I bought was printed wrong and won't let me return it. The mama is missing on the shirt where it's supposed to say "before my mama beats yo a**". Extremely disappointed in the whole item and experience.

Date of experience: July 15, 2020
North Carolina
1 review
1 helpful vote
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Total scam
July 15, 2020

2 months later all I have received is an email claiming my item shipped, but no item, and not one single email from a living breathing person. Every time I have tried to contact them I have received an automated email in response. The only reason I gave them one star is because it wouldn't let me give them zero.

Date of experience: July 15, 2020
Pennsylvania
1 review
1 helpful vote
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This is not a Company Its a Facebook Scam only been in business for 6 months. I was so upset order a mug with matching shirt for father's day never received it had to go out in covid-19 last minute looking for a gift wish I could give this scam zero stars.

Date of experience: July 14, 2020
California
1 review
1 helpful vote
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Scam
July 11, 2020

Scammer vibes. Never responds. Sent me the wrong product. Ordered Father's Day gift, not only did this come 1 month later than it says, it came in a CHILD SIZE. Yes, you read that right. A CHILD SIZE. I ORDERED A XL ADULT AND WAS SENT A CHILDS TSHIRT. COMPANY ISNT RESPONDING AND HAS NOT OFFERED A RESOLUTION TO FIX THEIR ISSUE. PAYPAL WILL NOT HELP YOU WITH THIS COMPANY EITHER.

Date of experience: July 11, 2020
New Jersey
1 review
1 helpful vote
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Scammers
July 10, 2020

Ordered a shirt from them on June 6th. Was for a Father's Day gift. Still have not received it and get no human response from them when questioning. They are scammers. Don't order

Date of experience: July 10, 2020
Oregon
1 review
3 helpful votes
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Order a shirt through Proudnavy.com somehow the receipt has Customteesales.com on it but it was being shipped by Gearlauncher.com. WTF! Ordered it on April 30th just got it today June 16th. 46 days! Really? Do not do business with any of these company's. I had to file a PayPal claim for them to finally send it. This has made me read reviews and comments from other customers from any company I order online of Facebook from in the future. Again Beware of these companies.

Date of experience: June 16, 2020
California
1 review
3 helpful votes
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What shirt?
June 11, 2020

Ordered shirt a month ago, still waiting. Customer no service says can't cancel cause it's in production. Lousy service.

Date of experience: June 11, 2020
Australia
1 review
2 helpful votes
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I ordered a T shirt on 14th April 2020 and on 28th May 2020 I still havent received it! They advertise on Instagram - dont fall for it like I did, they are crooks!

Date of experience: May 28, 2020
West Virginia
1 review
2 helpful votes
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Custom tee sales
May 27, 2020

Do not order from them. I've ordered 5 t shirts. Took 2 months to receive 2 of them after dispute through PayPal. Still waiting on rest. Worst customer service I've ever had. I will not be ordering from them ever again!

Date of experience: May 27, 2020
Pennsylvania
1 review
3 helpful votes
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Do not order from this company! I ordered over $120 worth of products for my daughter's Birthday and only received one broken w off center print. I never received a confirmation email and tired in vain to contact them for a refund! I learned my lesson to now look into a company (especially if found on Facebook) prior to purchase!

Date of experience: May 19, 2020
Texas
1 review
3 helpful votes
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SCAM
May 18, 2020

Ordered a T-sbirt for my daughters first Mothers Day and never got it. There is no way to contact this company. Do not order from them, they are a Facebook scam.

Date of experience: May 18, 2020
New York
1 review
1 helpful vote
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I made a purchase a month and a half ago before everything shut down and I still haven't gotten my package yet... At this point I just want a refund. I would never shop from you guys AGAIN!

Date of experience: May 3, 2020
Washington
1 review
1 helpful vote
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Probably fraud?
May 20, 2019

Ordered something and sent email to the address given, and it was returned as undeliverable. Then went to website, and it doesn't exist. I suspect I have lost my money. Do not buy from this vendor!

Date of experience: May 20, 2019
Australia
1 review
6 helpful votes
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If I could put a negative star on this I would. This is the WORST on line experience I have ever had. Customer response just kept putting off delivery date for eight weeks from purchase. They have "offered" to send another - to put off complaints for ANOTHER eight weeks. I would NEVER order from this place and just WISH I had looked up these reviews first. This is a company of thieves. Don't waste your money - you may as well burn it.

Date of experience: April 2, 2019
Virginia
34 reviews
28 helpful votes
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Low quality shirts with burry, off center designs. Design started to fall off with first washing. Much better to be found from legit retailers.

Date of experience: February 5, 2019
Texas
1 review
7 helpful votes
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This company SUCKS
January 17, 2019

They suck... that's all that needs to be said! Had to call my bank and dispute the charges

Date of experience: January 17, 2019
Oklahoma
2 reviews
10 helpful votes
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Still haven't got the shirt or my money back. Never answered email at "customer support". Will call my bank and bbb later this week.

Date of experience: January 1, 2019
Illinois
1 review
3 helpful votes
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Stolen Artwork
December 18, 2018

This phone number is linked to many websites that steal artists' designs, the one in question for my stolen art was Sungearstore.com.

Date of experience: December 18, 2018
Colorado
1 review
3 helpful votes
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Didn't Order
December 12, 2018

My husband seen a hoodie on facebook from these guys, glad I always check in to reviews before I buy! I'll just find a local company to copy the print!

Date of experience: December 12, 2018