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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Frank D.
California
1 review
0 helpful votes
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Another great experience with Custom Ink. Thank you.

Date of experience: September 3, 2020
Joseph L.
California
1 review
0 helpful votes
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These guys at custom ink were awesome in every way, they helped me get something AFFORDABLE and they are great quality shirts. Thanks custom Ink

Date of experience: September 3, 2020
Steven J.
California
1 review
0 helpful votes
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The shirt and printing were great! The only problem I had was that I didn't realize that there was a white square outlining my picture. (I think that was an error on my end, though.) But when the quote came out, it said that I was only being charged for one color (the blue that the rest of the picture was). So I didn't think there would be any white on it. I didn't want the white.

Date of experience: September 3, 2020
Carol B.
California
1 review
0 helpful votes
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Men's t-shirt was of good quality and washed up nicely. Women's raceback tank was cheap and tacky for the price I paid... very thing material. Did, however, wash nicely - but I didn't dry it much for fear it would shrink. The printing is beginning to already look like it is old and worn... like it's coming off! Oh well... live and learn!

Date of experience: September 3, 2020
Rebecca G.
California
1 review
0 helpful votes
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This company is awesome and I will definitely use them again. Everything was easy and professional. I have zero complaints!

Date of experience: September 3, 2020
Joe Z.
California
1 review
0 helpful votes
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I have nothing but good things to say. Will use this company again in the future! I appreciate their response time and answering all of my questions before purchasing my final product.

Date of experience: September 3, 2020
William D.
California
1 review
0 helpful votes
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I couldn't be happier with my experience from start to finish. Brian James was my Account Manager. He walked me completely thru the order and was extremely helpful. This is our 5th year ordering shirts from Custom Ink and we will continue to do so. Highly recommended.

Date of experience: September 3, 2020
Ruth N.
California
1 review
0 helpful votes
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Rachael helped me put together my order after a very frustrating experience on the website, which I found somewhat difficult to navigate. She was WONDERFUL. So patient, polite, helpful. Got back to me on my schedule. I think she's fabulous!

Date of experience: September 3, 2020
Donna V.
California
1 review
0 helpful votes
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Courtney was absolutely theeeee best! Ordering was easy and she made my special request happen, and the shirts looked great and even arrived earlier than expected!

Date of experience: September 3, 2020
Susan T.
California
1 review
0 helpful votes
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Site was simple to use and order came quick. Will definitely use again.

Date of experience: September 3, 2020
Peter A.
California
1 review
0 helpful votes
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Working my way through the website was extremely and was able to design my shirts as I wanted. When I had questions, there was always someone there to answer my calls and even followed up with emails to check on my progress. Having my questions answered promptly and straightforward is always an A+ in my book!

Date of experience: September 3, 2020
Stephanie Z.
California
1 review
0 helpful votes
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Our order came fast and was well print it. I am so pleased

Date of experience: September 3, 2020
Bob U.
California
1 review
0 helpful votes
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This is our third time ordering from custom ink. The service is always excellent and we will be ordering through custom ink again!

Date of experience: September 3, 2020
Tom S.
California
1 review
0 helpful votes
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Everything, from print to garment, was exactly as I wanted. Thankful for great service

Date of experience: September 3, 2020
Mary N.
California
1 review
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When I ordered it, there was a guarantee of two weeks delivery. I received it after two weeks. It was a time sensitive situation. So the need for the shirt was gone.

Date of experience: September 3, 2020
Sharon C.
California
1 review
0 helpful votes
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I got the sweatshirt made as a gift. It arrived about a week earlier than expected. The color was a little bit more muted than I would've liked, but overall it looks good. I'm a little worried about how the logo will hold up after a wash, and there are some streaks in the printing on the back of the hoodie.

Date of experience: September 3, 2020
Jeff O.
California
1 review
0 helpful votes
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The men's XL shirt did not show up with my shipment. I am waiting to hear from customer service.

Date of experience: September 3, 2020
Amanda D.
California
1 review
0 helpful votes
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Great customer service. The customer service agent was very helpful in explaining how I can create the design I wanted.

Date of experience: September 3, 2020
Margaret I.
California
1 review
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Terrific
June 8, 2020

Terrific. The design module is intuitive and very helpful. The customer service is excellent.

Date of experience: September 3, 2020
Sandra Q.
California
1 review
0 helpful votes
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These arrived 4 days early and they are exactly what I ordered. I don't know what else to say. Great

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States