On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
I'm very satisfied with the service and the final product!
Easy to use website and quick service. Good quality printing. My constructive feedback would be to make your image larger than you think it should be, it is smaller on the actual product.
Love the final product and can't wait to give the t-shirts to my family on vacation. I know we will be placing another order for next year!
Website is easy to use, prices are fair, tracking is easy, quality of item was good, but again, it would have been nice if you had taken the time to get the image straight.
I was super excited when I recieved my shirt and i LOVE it. Everything was awesome! Just a little tricky creating the shirt but yes i had a great experiance! Thanks you guys!
Ordering easy, delivery very fast, product excellent.
The website made making the mask design easy. The batch of 50 were delivered at the promised time. I distributed them to the crowd on a last school day curbside sendoff. Everyone was excited and pleased with the quality of the masks.
I love Custom Ink, I have used the company for years. They have only improved with time. Always happy with results!
I was very impressed with the variety of fonts and designs available.
Overall, I love my In Memory shirt and my dad cried when he saw it. Will be ordering more soon.
I recommended you to our school group fir future orders so hopefully well send you our fall order, I will be in touch.
As usual, with the rest of your staff, shopping was a pleasure, not a chore.
There is one spot on the graphic that is blemish on every shirt.The customer service is on point! Everybody was pleasant attentive an excellent problem-solving.
Thanks for the great looking shirts! They actually arrived a day before the promised delivery date! Very easy to order and you were great to work with.
High quality printing on great Hanes T-shirt! Shirt looks just like the design I created on your website. Easy to use. Received the T-shirt 3 days earlier than projected, in excellent condition. Thanks! (ok to use my review, tho only list any reference to me as "Scott")
I am extremely happy with my purchase, I absolutely enjoyed the tools provided to be able to create the kind of shirt I wanted. The overall quality and design of the shirt, as well the packaging and timely shipping was to perfection! Very pleased!
Superb finished product as always, I highly recommend custom ink to everyone I know needing shirts
My sweater came out 100 times better than I expected!
I ordered for my graduating HS Seniors. I am sure they will be happy to have this professional binder as a tool used in their post-secondary endeavors.
My order kept getting canceled and I wasn't notified which was irritating but when I got on the phone the service rep was super friendly. The print quality is very good- not quite perfect, a bit blotchy. And the sizing seems terribly off but that would be Hanes problem. Shipping deadlines are accurate
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.