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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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James P.
California
1 review
0 helpful votes
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Customer service is really excellent, if you need to use them, and they stand behind their work! If something is wrong with your order, they will make it right. Very happy with my purchase.

Date of experience: September 3, 2020
Ruth N.
California
1 review
0 helpful votes
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This process was fabulous and the product is amazing! Our group can't wait to wear our tshirts!

Date of experience: September 3, 2020
Jim O.
California
1 review
0 helpful votes
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I expected good quality from Custom Ink but am completely blown away at the quality of screen printing and design. The tee shirts and sweatshirt I ordered are beautiful, the Hanes Beefy Tee tagless shirts are the real deal, not fake. Delivery was very fast as well and shirts were packaged together in a plastic bag so they didn't get dusty en route. I'm so happy!

Date of experience: September 3, 2020
Richard S.
California
1 review
0 helpful votes
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The whole process was really easy and quick. And I received my order days before I was expecting it. Will definitely recommend to anyone looking to print t-shirts. Keep up the good work!

Date of experience: September 3, 2020
Deborah C.
California
1 review
0 helpful votes
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I had great experience with your company. I had to add on to my order and received them the same day. The quality of the shirts and printing were great.

Date of experience: September 3, 2020
Amanda F.
California
1 review
0 helpful votes
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Beyond happy with the rep who assisted with my order. When i sent over my order i was almost immeditely responded to asking if I had a different type? Size? Of art work - not sure which one not well versed in that department. When I expressed I didn't have anything but what I uploaded rep got right back to me and told me he sent down to the art department to take care of and see what they could do. I thought for sure I would be getting a notification back that they couldn't work with the image I uploaded but nope - next thing I know I have an email my order shipped and then received the shirt on 6/3 - 6 days BEFORE it was expected! Will definitely be ordering more shirts and products from this company. BEYOND happy with every aspect.

Date of experience: September 3, 2020
Jason S.
California
1 review
0 helpful votes
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Ordering shirts from Custom Ink was an easy process. The website is pretty easy to use and it's great to see a mock up of the finished product as it's being created. It's also easy to change out the shirt selected to see if your design looks better on other color or style of shirts. The process was easy and the quality of the shirts is great. I wasn't in a rush, so I wasn't as aware of the timing of everything, but I think it was done in a timely manner. I would recommend using Custom Ink.

Date of experience: September 3, 2020
Virginia A.
California
1 review
0 helpful votes
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I cannot say for sure I would order from Custom Ink again b/c I find that very poor customer service as you are basically saying you expect folks to be perfect

Date of experience: September 3, 2020
Nancy C.
California
1 review
0 helpful votes
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I'm pleased with the Company service. Will recommend to friends & family.

Date of experience: September 3, 2020
Kimberly Y.
California
1 review
0 helpful votes
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I wasn't sure what to expect because all I wanted was one shirt. But wow! The website is easy to use, the design options are numerous, the communication was perfect and the shirt is superior quality! And the price is on point. I will be back for more!

Date of experience: September 3, 2020
Angela P.
California
1 review
0 helpful votes
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Our Custom Ink order surpassed all expectations! It was effortless to design, affordable to purchase (even just 2 shirts- not a bulk order), and it was delivered faster than expected.

Date of experience: September 3, 2020
Richard S.
California
1 review
0 helpful votes
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Easy of use website. Very responsive and professional. I won't even think of using anyone else. KEEP UP THE GREAT WORK! I AM NOT EASILY IMPRESSED! BUT YOU GUYS ARE VERY GOOD!

Date of experience: September 3, 2020
Dorothy V.
California
1 review
0 helpful votes
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Everything was prompt even during these troubling times thank you so much. Excellent quality and decent price. Good stuff. Highly recommend. Love my tye dye shirts.

Date of experience: September 3, 2020
Angela P.
California
1 review
0 helpful votes
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You guys always do a great job! Always coming to you guys!

Date of experience: September 3, 2020
John Z.
California
1 review
0 helpful votes
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Had a very pleasant experience so far. Wouldn't be using the shirts until August. Will have final opinion then. If they are like my previous order, we'll be satisfied.

Date of experience: September 3, 2020
Peter S.
California
1 review
0 helpful votes
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I would order from here again but would be more careful in determining if sizes run true.

Date of experience: September 3, 2020
Richard G.
California
1 review
0 helpful votes
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I have used you guys before for my dad and brothers commercial fishing boats/business and I am always pleased with the product and you website is very user friendly and accurate.

Date of experience: September 3, 2020
Ben W.
California
1 review
0 helpful votes
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Working with CustomInk is always a pleasure. Responsive customer service, very knowledgable staff and an easy process to follow. This order were gifts for our students and they LOVED them. High quality materials, and looks exactly as I designed it.

Date of experience: September 3, 2020
Ruth W.
California
1 review
0 helpful votes
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Great experience!
June 5, 2020

Great experience! Fast processing and everything came out great!

Date of experience: September 3, 2020
Angela N.
California
1 review
0 helpful votes
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Custom Ink always provides superior service and delivers quality every time!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States