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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Elizabeth C.
California
1 review
0 helpful votes
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Quality T-shirt and good color. The printing was perfect. Excellent customer service. Will order again.

Date of experience: September 3, 2020
James N.
California
1 review
0 helpful votes
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Website is easy to use, I was able to quickly upload our logo and place an order. The shipment arrived quickly as well and we are very pleased with the printing quality as well as the comfort of these cotton masks.

Date of experience: September 3, 2020
Brenda D.
California
1 review
0 helpful votes
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Have ordered in the past and will order in the future too! Great company

Date of experience: September 3, 2020
Jason E.
California
1 review
0 helpful votes
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This company is wonderfully hands on and the price is great.

Date of experience: September 3, 2020
James S.
California
1 review
0 helpful votes
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The designing process was so easy for me. I was actually enjoying myself designing t-shirts. To receive the first order was kind of like a reward, to me.

Date of experience: September 3, 2020
Susan P.
California
1 review
0 helpful votes
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It was pretty good but the product accidentally shipped while I was awaiting approval from the panthers

Date of experience: September 3, 2020
Joseph A.
California
1 review
0 helpful votes
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CustomInk is always awesome! Everyone is very friendly, super helpful, and a pleasure to deal with. My orders are always perfect and timely as well. Highly recommend CustomInk!

Date of experience: September 3, 2020
Dave S.
California
1 review
0 helpful votes
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In the past I have been able to order extra shirts up to 2 weeks later without a set up fee This is my 15th year ordering Tshirts Four days after I received the shirts I realized I needed 2 Of the XL shirts I called and was told it would be a 20 dollar set up fee Instead I am just going to mail the T-shirts that are too small because it just makes it that much more expensive I have never been disappointed by your company before

Date of experience: September 3, 2020
Michelle Q.
California
1 review
0 helpful votes
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This is my 4th year to design our family vacation t shirts. I love, love, love this company. The material is high quality that lasts. I needed to change a size at the last minute and the online chat completed it without issues. I highly recommend this wonderful company.

Date of experience: September 3, 2020
Jay W.
California
1 review
0 helpful votes
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You guys do nice work! The shirts were made well and the color and material "spot on."

Date of experience: September 3, 2020
Jack T.
California
1 review
0 helpful votes
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Good company
June 3, 2020

Good company. My favorite part is the way that prices are prorated instead of breaking at intervals.

Date of experience: September 3, 2020
Jason F.
California
1 review
0 helpful votes
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Overall my experience was a good one. Just wish the print on the front of the shirt was centered. This particular design makes it pretty apparent that it is off.

Date of experience: September 3, 2020
Joe I.
California
1 review
0 helpful votes
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We are repeat customers for six+ years. I love the ease of making shirts here, the improvements over the years, and the quality of the final product. Customer service has also been excellent!

Date of experience: September 3, 2020
Stephanie Q.
California
1 review
0 helpful votes
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The customer service was amazing and helped me make a proper decision

Date of experience: September 3, 2020
Susan S.
California
1 review
0 helpful votes
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Great product...
June 4, 2020

Great product... helpful customer service via chat... overall a great buying experience!

Date of experience: September 3, 2020
Jim B.
California
1 review
0 helpful votes
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I was extremely pleased with the product, service and how quickly I received my order. I will definitely use Custom Ink again.

Date of experience: September 3, 2020
Steven N.
California
1 review
0 helpful votes
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Customer Ink delivers quality product and provides excellent customer service. Thank you, Customer Ink!

Date of experience: September 3, 2020
Jennifer G.
California
1 review
0 helpful votes
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Very good experience. Kept me up to date on progress and shipping. Arrived a little late, but I'm pretty sure that was the due to the post office. Custom Ink kept me well informed the whole time. The shirt itself turned out fantastic.

Date of experience: September 3, 2020
Michelle K.
California
1 review
0 helpful votes
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I made a mistake on my custom shirt and customer service fixed the misspelling on my design. When I received the shirt, the spelling was fixed! They really care!

Date of experience: September 3, 2020
Melissa H.
California
1 review
0 helpful votes
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A friend of mine recommended your group for a t-shirt for my husband. A representative called me within minutes of my order and suggested a different color for the printing! She was super nice and helpful! My husband loved it and I will definitely use this company again!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States